The PPI Team Reviews 65

My name is Murad
I am one of the students at PPI at the moment, It is absolutely horrible experience for me, since the course started 5 classes cancelled and now they are packing it 3 classes in a week to "compensate" missed classes.
The quality of classes they provide, ChatGPT can do way more better than them, However they have good platform.
The service info@ppi2pass provide is absolutely junk of words without any results (earl name of person usually respons emails). I was hoping to take exam in June but impossible due to their unproffessional service is just money trap. Never and ever enroll in this course, most expensive and less quality they give you. I asked refund and they did not do that also, so think twice before paying the full amount. I requested many times let's make a call and adress my concerns over phone rather than mailing for days , and even they did not attempted to organize it.
When the classes began we were over 35 students, due to unprofessional and disrespectful service from PPI now only 11 students left.
Other than that, Earl, is not being responsible by answering phone calls ( the sales team i meant). I called them and waited on hold over 35 minutes no response i obtained. They also don’t upload the class recordings within 24 hours . Last class was on may 15 and still not any recording show on website.
Worse experience totally. I am staying behind my words 100%.

Scammers, it’s amazing that these people continue to get away with this you are all a bunch of disgusting thieves preying on the vulnerable, I WANT MY MONEY

poor been sending debt letters phone calls and texts and I paid my bill back in 2018 and still trying to get money off me.
I will send the a dam bill if they don't just get lost......

I urge anyone who has used these to get a copy of their signed agreement before paying a fee.

They claimed back ppi for my gran without her ever signing an agreement. Then harassed her for payment of their fee £1000+ when we had explicitly told them to only deal with me, not my 91 year old gran.

They continued to harass her via email post and text....I rang on a weekly basis for 4 months asking for a copy of the agreement they had which I was told, had been sent by one person... The next person told me it could not be sent as they were stored 'offsite' another person told me she had it in front of her but 'couldnt quite read the writing on it'

We eventually made an official complaint to them stating that no contact should be made with us unless it was a resolution to the case either staring the case was closed with no money owed, or sending us a copy of the agreement! (As advised by the FCA)

Finally by chance I was at my nans when 'the boss' called, but he was calling to threaten my nan with debt collectors coming round if she did not pay! I got on the phone to explain the complaints process and they should not be contacting us, he said 'the system was down so he could not view and active complaints' he then even tried to tell us to pay half the amount owed and he would close the case.... Obviously didn't do that..... 2 weeks later received a letter from them..... Threatening bailiffs again!

I contacted the FCA again who said they would contact the company..... Never heard off then again and after the 8 weeks deadline for our complaint I called them to get an answer and was told the account was closed with no money owing!

Don't let these scam artists take your money. I doubt this company get any signed agreements and legally you don't owe them a penny!

They even still tried to charge more than the 25% maximum fee allowed since the fees were capped! Even openly advertised it on their website!

Do not have anything to do with this company!!!
They will try to charge you more than the 30%.
They will tell you to pay when they ring hoping they can catch you off guard and charge you more.
They tried to get me to pay my ex husbands costs luckily i was on the ball but in the end i did end up paying a bit more than i should have done but i actually received more money from the claim settlement and they weren't prepared for that!

Sending debt collectors to me for a payment for a claim i have never received, or even made.
When asked for proof of when the claim was made they said that was for me to prove!!

Yeah sure.

REPORTING TO THE FCA

As other posts have suggested I have received invoices via text asking for just under 50% of my successful claim (even though the invoice says 30% if paid within 14-21 days?) Looking at the reviews on this site this is a regular occurrence rather than a simple error. I seriously don't know how the FCA allows these unscrupulous dealings to continue. I should not be asked to pay anything more than the 24% capped fee. I have requested a revised invoice. Typically, the telephone number they ask you to call in their recent letter makes you think you are queuing to speak to an advisor but when you finally get through it's an automated card payment facility. Strange, they hounded the life out of me for months before I finally instructed them and now they don't want to communicate with me 🤔 I will update once I receive their response.
Update - having finally managing to get through (on one occasion in a queue for over an hour) I spoke with an advisor who was very friendly and helpful. He explained the invoice was incorrect and revised it to the correct amount (20% plus vat). All sorted now but I can't help thinking the tone of the initial texted invoice would frighten some people into paying a higher amount than they should, especially when it states if you don't pay within 14 days they will pass to recovery agents.

BEWARE. The owner Gary Nixon is one of Manchesters notorious conmen. He owns numerous businesses and often scams his business partners. One in particular is trying to remove him out of their business as he adds zero value. The man got lucky with the PPI TEAM, we say lucky, more greedy. He forced staff to forge LOA's, swapping them from one company to another forging your signatures. They generated leads using his company in South Africa going against all rules in the book by dialling from various dialling systems to avoid and bypass all ICO and compliance guidelines, remember those annoying PPI voice campaigns? They bought dirty data and made up opt ins. They over charged on PPI cases despite the rules and regs in place. They made staff slip in the odd case for the wrong, higher percentage in hope noone would notice. They had an FCA visit and had all staff well trained on how to hide all naughty dealings. Colin holiday is the highly incompetent finance director behind the scenes who has a catalogue of failures in his past and cant run finances for toffee. Both are paranoid messes waiting for this all to catch up, which it is. If you are one of the people who has been scammed by these men or forced to be involved in such dealings, the BBC are investigating. Contact Nav with information.

Amazing!! All that they did was done capably and advantageous.

Please be aware the ppi team is scamming people for mis sold ppi claims. In 2014 I made a complaint to the Halifax for mis sold ppi, the claim was upheld & no money was received. In June 2018 having been contacted by the claims guys the ppi claim was paid to me as the claims guys had been successful in their investigation. However, in October 2018 I received a letter from the ppi team with information of a successful claim for £2,250. They invoiced me for their legal costs I ignored this as I did not receive any monies of this amount from the Halifax. After several telephone calls from myself & them, they became abusive & threatening. I received Daily automated text messages until I was so fed up that I was advised to block their number on my phone. Correspondence letters were sent to my old address & not my current address I moved in late 2018 to my current address. Eventually before Christmas I spoke to someone at the Ppi team, I sent copies of letters that I found in respect of the Claims guys a letter dated in June 2018 to which my cheque was attached, a bank receipt in July 2018 as to when I paid the cheque into my bank. As far as I am aware the Claims guys were my representative at that time & not the ppi team who jumped on the band wagon in October 2018. At the time I contacted Halifax who confirmed that account numbers & reference numbers to the ppi team did not match. In fairness I became suspicious and involved the financial obnusman s services. Last week I received a letter from Enforce Legal, so I contacted them & spoke with a Mr Bowden whom I agreed to send copies of my letters in connection with the ppi team to him for his retention. I took him to be genuine & trusting at the time. However, I tried to call him today and found that the number supplied was infarct the ppi teams number. I became more suspicious & contacted the Northampton county court who Enforce Legal claim to have registered a case against me however the courts did not recognise the claim reference numbers that I gave them this morning. There is also no address or reference on the Enforce Leagal letter , I had to acquire the address from Mr Bowden.
I have read many reviews and I'm clearly not alone from their scam.

They said I was due a claim from Tesco , however I never had any contact or payment from tesco.
The PPI team kept calling me saying I owed them commissions, i kept explaining I have not had any claims or correspondence from Tesco. I have no idea what commission they were changing as I don’t no what the PPI repayment was!
Then the calls stopped, I through away the two letters of correspondence I had received from them.
Yesterday I had a text from the Enforce Legal, saying there will be a CCJ against me if I don’t pay . I tried calling them 01614640776, and was on hold for 20 minutes, I ended up hanging up .
Any suggestions how I can resolve this ?

I've just received an invoice from them for a massive 53% of the total. They failed to find PPI on a claim which i'm 99% sure I had PPI on because I said I didn't want it and was told it was a condition of the mortgage offer.
I've emailed them and will call them tomorrow. I'll leave a further review depending on how they respond.
UPDATE - When i finally got through on the fone they apologised immediately and sent out an invoice for the correct amount that day. Also gave me helpful advice about reclaiming tax.

Never dealt with this company and had no correspondence until they sent me a bill for a claim another company had dealt with i rang them and asked them for a copy of the contract i was meant to have signed never received it. just sent me a letter from enforcement legal which is the same company saying they are taking me to court unless i pay... who are they???? if they had dealt with the claim they would have known it was a joint claim so see you in court SCAM ARTISTS BEWARE!

Really 0 stars, if that were an option.... or minus stars...
The only communication I have ever received from them is texts or letters informing me that companies have no record of me having dealings with them.
I don't think they are chasing up any of the claims - I think they just send out a standard text saying " So & So have never heard of you, if you think this is incorrect please contact your bank"
What a waste of time - I wish I had found another company instead of this one They are useless.

If you are invoiced at more than the 20% +VAT do not pay it! Calculate the correct amount and call them. Tell them that you appear to have been charged at the old rate and they will take the correct amount. Massive scam! Can’t believe they’ve not been shut down!

Steer Clear. Badgered with constant calls and text messages re: their fees, which are not capped at 20% + VAT in accordance with the Financial Guidance and Claims Act 2018. Con men.

Absolutely dire company.

They've tried charging me 39% which they're not getting.

Every email I've sent is ignored, I've spoken to them a few times and each time they've blamed somebody else and said they'd sort it, I've even had a call from their complaints department who promised a new invoice but didn't bother.

It's still going on and I won't pay them until I get an invoice for 24% in total, they can't really expect me to take their constant texts seriously as they're breaking the law.

They're telling me that the invoices are drawn up manually and mistakes are made...........the same mistakes a year after the cap.

Don't be taken for a mug.

SHOCKING UNETHICAL SHARKS DO NOT PAY MORE THAN THE LEGAL 20% plus vat. Sent me invoices for 39% plus VAT which is illegal called and demanded invoice for 20% plus VAT because the government put a cap on PPI companies to charge no more than 20% plus VAT back in July 2018. Now finally received a new invoice for correct figures they’re trying their luck praying on people not to know their rights. Bullying tactics and constant texs and phone calls demanding payment before I had received any money from bank. I still haven’t received money back from my claim as there is a backlog and I’m now getting 3 phone calls 2 texs daily demanding a cut from money I haven’t received! Reported to FCA they are known and already on the unethical practices list hopefully they will lose their license ASAP. Know your rights don’t give into them!

Tried to charge me over 50% in fees. I phoned and contested it as the maximum by law they can charge is 24% inc VAT. The operator Matt was helpful and agreed to this very quickly. Please be aware of them though as they should't have even tried to get 52% in fees they were chasing me for. I asked why they have done this in the first place and he said he didn't know.

PLEASE DO NOT PAY THE FEES UNLESS THEY ARE 24%inc VAT

unprofessional last notice sent, went trying to send payment via bank transfer account details provided appear fraudulent and only option to clear balance is phone or bank transfer.