It's great to have an experienced company in the North of England dealing in secondary glazing. I especially liked the possibility of Extreme tape and Standard tape. To be able to mix and match those... See more
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221 Pontefract Lane Cross Green, LS9 0DX, Leeds, United Kingdom

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Reply from The Plastic People
Good customer service response. Unfortunately my cover came damaged but a refund was arranged promptly

Reply from The Plastic People

Reply from The Plastic People
Was impressed with quick service, and how well it was packaged. The measurements were spot on, would not hesitate to use this company again.

Reply from The Plastic People
A very attentive and welcoming experience from placing the order until the timely delivery.
Thank you so much, I will certainly be ordering again and meantime will recommend The Plastic People to anyone requiring a quality product.

Reply from The Plastic People

Reply from The Plastic People
Updated***
After posting my initial review Phil called me on a wedensday and apologised for the lack of proactive communication but there had been a delay on getting in the thickness of plastic i'd ordered. He said he would confirm delivery time lines and email those. True to his word email arrived that day. Order sent out quickly and arrived today Thursday well packaged and as per the spec that I had sent so i'm very happy now. Which is why i've changed review from a 1 to a 4 star for the speedy resolution. Thank you Phil 😊
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Made an order on 27th March which was due to be delivered on 7th April.
It didn't arrive so my wife used the bot to contact them, Gary sent us an email off the back of that so I shared the order details but he never responded to the emails. I Tried calling him and left a voicemail but he never attempted calling us back!
Sent an email and Felix responded saying they couldn't complete the order but didnt give any info as to why so I called the normal number and Dave advised it was because the machine couldn't cut the thickness ordered so asked if we could have it for half the thickness. This seemed to be fine so emailed Felix to agree to this and ask when it would be delivered. No response! So called again and Dave said he would speak to Felix when he was in and call me back (Friday 17th April) still not had any response back. The customer service is diabolical just no proactive communication and I feel fobbed off and that i have to do all the chasing, hoping posting this might actually get someone to pull their finger out because normal communication doesnt appear to work!

Reply from The Plastic People

Reply from The Plastic People
Having little experience of ordering replacement glazing for my oldish cold frame I was rather worried that I would get it all wrong and end up with the wrong size and holes drilled in the wrong places! I need not have worried as the team at Plastic People helped with advice whenever I asked a question. I am now in my 80s and appreciated this very much.

Reply from The Plastic People
ordering process was very simple
easy to find what you needed
had to contact them about delivery because delivery firm gave me a different date than the supplier
they got this soeted right away and i got a follow up contact to check everything was ok
well pleased and fully recommend them

Reply from The Plastic People

Reply from The Plastic People
Competitive price, easy to sue website, self explanatory. Cut to size perfectly, quick delivery.

Reply from The Plastic People
I’m so happy to have found this company. I wanted some tops for my living room furniture, sideboard, coffee table and lamp table. The website was easy to navigate to place my order and the cost was very reasonable. Communication was excellent and delivery exactly on time.
I’ve got exactly what I wanted. Tops that are safe and durable but look exactly like glass. I couldn’t be happier. A fabulous company I’m delighted to recommend.

Reply from The Plastic People
Bought some cut to size 4mm polycarbonate panels, and they arrived on time and well packaged in excellent condition. I was kept updated on progress by the company, and the delivery guy very kindly helped me move them round the side of the house. ordering was straightforward, easy to enter the measurements and get the price.
My only issue is doublechecking the panels are still in place, they are so clear:)

Reply from The Plastic People
Simply put, The Plastic People, made exactly what I needed and sent it to me well packaged and in a timely manner. What more could I ask?

Reply from The Plastic People
Perfect fit not hung yet but looks great. Well packed cheers.

Reply from The Plastic People
Perfect service cut to size holes drilled as requested and delivered on time .

Reply from The Plastic People
Good price perfectly cut to size quick delivery

Reply from The Plastic People
We got a couple of pieces of perspex cu, they were cut absolutely spot on. The service was excellent. Thank you

Reply from The Plastic People
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