The Pizza Post Reviews 

258
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious pizzas, often describing them as cooked to perfection, high quality, and with excellent flavor. The staff receives frequent commendation for being professional, friendly, polite, and helpful, going above and beyond to ensure a successful event. Many people highlight the seamless service from start to finish, noting the ease of the booking process, prompt arrival, and efficient setup. However, some customers also noted issues with the quality of the pizzas, describing them as not tasting good, floppy, or cold, with some specific toppings being overly sweet. There were also concerns about the service, including late arrivals, pizzas not being cooked properly due to stressed staff, and damage to property. A few other people also felt that complaints were not handled effectively, with long waits for resolution and unsatisfactory outcomes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Reviewers mention positive feedback about service, with many highlighting the politeness, helpfulness, and... See more

Product

Customers had positive experiences with the product, consistently praising the delicious and outstanding... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the delicious... See more

Booking process

Consumers find the booking process to be positive, describing it as straightforward, efficient, and easy from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were thrilled to have The Pizza Post at our school Christmas Market. Despite the awful weather, the team stayed professional, friendly and upbeat throughout. The pizzas were a huge hit — we had ama... See more

Rated 5 out of 5 stars

We arrived from a 6 hour drive from Manchester to Kent for my nieces 18th birthday. We arrived a little late but met a lovely guy driving the van from The Pizza Post - super friendly - had a lovely ch... See more

Company replied

Rated 5 out of 5 stars

Excellent catering company. The van arrived on time carrying two super bubbly and friendly girls who knew exactly what they were doing. The pizzas were a hit with our staff and we will definitely use... See more

Rated 5 out of 5 stars

Thank you to the pizza post, especially Declan and Ashton for the incredible pizzas they made for our special day. They were both very polite and punctual, and made 72 pizzas for our guests! Everyone... See more

Company replied


Company details

  1. Mobile Caterer
  2. Catering Food and Drink Supplier
  3. Caterer

Written by the company

Founded by two brothers born and raised in the pizza catering van industry, bringing great food to your event is practically in our DNA. Noticing a lack of trendy yet professional caterers, we decided to buy our own pizza vans and follow our dream of delivering a delicious, stylish, and memorable experience to our patrons and their guests. There is a lot more than meets the eye to how our pizzas are made. Our tomato sauce is made fresh before every event, our dough comes straight from the local bakery, and our wood kiln is from the woods of Sussex. We have a strong belief in customer service and pride ourselves in having excellent communication with our customers and staff. We train our staff in house; they learn the ropes behind the wood-fire oven and how to deliver professional service. Our pizza vans have been custom designed by the owners using modern vans and kitting them out with the best equipment and pizza ovens that money can buy. Our Modern vans make us extremely reliable and you will never have to worry about us breaking down ( Unlike some vintage vans.) More important to us than anything is our customers’ experience eating our Naples influenced pizzas, coupled with the enjoyment of seeing our authentic catering vans. The Pizza Post LTD has become a well established pizza van catering company. It is well known around the UK. We are a family run business that prides itself in taste and professionalism. With 6 pizza vans in our fleet we are continuously providing unforgettable catering experiences to you and your guests. With many A list celebrities agreeing with us! We have become quite the fashionable way of creating stress free catering! We use a wood fired oven straight from Italy, dry kiln wood to ensure a big flame and the best ingredients we could find. We can cook 100 pizzas an hour which means less waiting time for you and your guests! In fact we are one of the only pizza vans which can deliver that and we are proud of it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(258)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team and food... The Best

The team, Jay Jay and Fraser M, the food, the chat all made our Diamond Wedding a wonderful time. Look forward to someone in the family using you again for they were all fully impressed. Thanks

22 September 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Ken,
That's so nice of you to say.
We will pass this onto the team. Many Thanks for the review.

Rated 5 out of 5 stars

Added the WOW factor to my event :-)

Booked Pizza Post to celebrate my retirement (early ;-)) and my son moving to college, 30 friends/family. I am so glad I did - it really gave the event the wow factor, while taking the pressure off of me !! I had so many comments from guests on how great the pizzas were and the Eton Mess which followed. Prepared and served by Elliot and Isaac who were both just lovely and so accommodating. Also great experience from the start with Caleb who took my order and then Pip in client services. It was flawless and I would HIGHLY recommend. Many thanks for helping me create great memories.

8 September 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Thank you Karen. We do have a great team and I will be letting them know.

Rated 5 out of 5 stars

Fantastic pizza with a smile.

What a fantastic evening had by all. My pizza was exceptional and would like to thank kirsten and tawanda for feeding us all. The pizzas and salards were amazing loved by all. Will be promoting these two guys when have party's in the future. Thank you kirsten for making my pizza and thank you tawanda for cooking it. Very impressed Dawn Cattrell. Deeps entertainment ltd.

7 September 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Glad you enjoyed the salads, and thanks for a great review Dawn.

Rated 5 out of 5 stars

Community Garden Event opening

What a fabulous experience Wahidah and Tawanda treated us to for the event. They are the most professional and happy people I have personally met in a long time. Nothing was too much trouble and the guests all enjoyed the selection of food that was offered. I am so glad to have booked The Pizza Post for this event.

5 September 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Wow, that is a lovely comment and I will be sure to tell them.
Thanks Mike.

Rated 5 out of 5 stars

Dont think - just book!

This is a bit of a delayed review but I am so glad I booked these guys for my daughter’s 3rd birthday party. Carlos and Eddie - you both are such stars. You made my party a success with your attitude and pizzas

Everyone has been asking me where the pizzas were from. From the start when I booked with Tyra and then spoke to sales rep everything was a hit!
I know that going forward am not even going to waste my time worrying about catering. You’ve got a customer for life now.

3 August 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Wow a life time customer. I like the sound of that.
We look forward to hearing from you in the future.
Thanks so much for a great review.

Rated 5 out of 5 stars

Outstanding

I really rate this company. Marco responded to my email before 9am and was really helpful. My birthday was only 10 days away, but he was confident he could find us a van and come up with a package that would suit our needs and not break the bank.
When Amy & Harry arrived on the night, everything went really smoothly. Pizzas were great and the theatre of having them cooked on site was really popular with party guests.
Couldn't recommend Pizza Post enough - great company and outstanding team.

23 August 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Thank you very much Julie .
Lovely review.
Will pass this on to the staff.

Rated 5 out of 5 stars

Really great service from Pizza Post

I have used Pizza Post several times for corporate events in and around the East Midlands. The most recent of these was last Thursday 22nd August. Courtney and Tawanda provided excellent food and service. The event was well received by all who attended. I would definitely use them again and would highly recommend

22 August 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hey Rob,
Thank you for the review and we look forward to your next event.

Rated 5 out of 5 stars

Best pizza truck in town!

I had booked this company for my wedding a couple of weeks back and it was the best decision!
When I first enquired over the phone, I noticed how friendly and professional the staff were which really made me feel at ease and confident in making the decision to book with them straight away. The whole booking process was so easy and smooth.
On the day of the wedding, our guests LOVED having you there and commented on how tasty the pizzas were especially as they were freshly made. The team even threw in some complimentary garlic bread which was a nice touch, and boxed up the left over pizzas for guests to take back. A massive thank you for making our day extra special, we have had a very positive experience and will definitely be recommending you to others!

8 August 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Hannah,
I am glad you were looked after.
Thank you for the review.

Rated 5 out of 5 stars

Ihired your pizza van for my daughters…

Ihired your pizza van for my daughters wedding on August 3rd 20 24. They arrived dead on time and your crew were polite, courteous and extremely helpful. The pizza's were amazing and all the guests commented on how great they were. I will certainly be recommending Pizza Post to all my friends. I would also like to mention Pip of client services who was absolutely brilliant as well.

3 August 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Thanks John,
Will definitely let Pip know. We all love her. Also I will pass on your complements to the events team.
Many Thanks for the review.

Rated 5 out of 5 stars

A perfect experience for our wedding

We had a perfect experience with Pizza Post for our wedding in Ashford. My partner has severe allergies and they made an effort to offer us a taste test beforehand so she was comfortable eating the food. Plus, they didn’t bring any allergens on the van during the day of the wedding. The team on the day arrived on time and were very friendly. To top it off, everyone absolutely loved the “authentic” pizza. We can’t wait to eat with Pizza Post again. Many thanks.

10 August 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Its so important to us to look after our clients and I can see from your review they did a great job.
Thank you for taking the time to post a review.

Rated 5 out of 5 stars

Hired Pizza Post For My Wedding

Pizza Post are a truly wonderful company and crew. I hired them for my wedding day and I had compliments from everyone regarding the food. They offered both buffet and whole pizza options to my guests, and I had so many different pizzas to chose from. They also catered to vegans which was a big plus. 100% I would recommend them for any event.

3 August 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Thanks Emma
I am glad your special day went well.
Huge congratulations and thank you for your review.

Rated 5 out of 5 stars

Great service!

Kirsten and Amy provided a good service, we were very happy with the pizza, they tasted great and were served with a smile!

16 August 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Noel,
I will be sure to let the girls know.

Rated 5 out of 5 stars

Amazing all round from the Burger Post…

Amazing all round from the Burger Post for my birthday party yesterday.
From initial enquiry to regular updates and the arrival of Frankie and her colleague who cooked our delicious food .
All guests were beyond happy with the food and friendly service.
Cannot recommend enough.
Thank you all so much .

4 August 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Thank you very much.

Rated 5 out of 5 stars

Helena

Helena, Harry and Ollie were at The Pizza Post at the wedding I was at! They were incredible hosts and offered great pizza. Would defo would recommend

27 July 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Thanks very much .

Rated 5 out of 5 stars

Outstanding Service

What a fantastic service Helena & Richard from the Pizza Post provided for our work garden party. They were so courteous, friendly & professional throughout the whole evening despite it being a very hot day & being inside the van! The pizza's were absolutely delicious & we had some very happy clients. Pip was also very professional in helping us with our requirements & was able to increase the numbers at very short notice. Thank you everyone!

19 July 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Jacqueline,
Very happy it all went well.

Rated 5 out of 5 stars

Gluten free pizza

The Pizza Post attended a wedding I was at this weekend. Usually when I see a pizza van, I immediately assume it’s a no go for me being a coeliac. However I was pleasantly surprised when they had gluten free bases! They minimised cross contamination by washing the surfaces down, cleaning the utensils and opening a new base sauce pot. It was a really yummy pizza so thank you! Highly recommend

13 July 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

We are glad you enjoyed our gluten free bases.
Thank you for the review.

Rated 5 out of 5 stars

Incredible Quality & Service for an Amazing Birthday Weekend

Thanks to Amy, Harry and Ollie from The Pizza Post on the day and the same thanks to The Pizza Post admin team for making my wife’s birthday party weekend extra special.

The care and attention to detail in getting the planning stages right for the day was impressive and took a huge weight off my shoulders for an incredibly well organised and great quality pizza experience for all of our guests.

The quality of the salads, pizzas and desserts was outstanding and the service along with the accommodating nature of the team was much appreciated.

I would certainly recommend this company to anyone looking to have a top quality pizza experience for any event that needs it.

It might not be scientifically provable but the team even managed to bring great sunshine with them 😉

6 July 2024
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Stephen.
Nothing like a spot of sunshine.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look