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The Piston Works Detailing Emporium Reviews 34

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TrustScore 4.5 out of 5

4.5

Car Accessories Store
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See what reviewers are saying

Rated 3 out of 5 stars

Placed an order for some 303 fabric guard after an online search. A few days later I received an email from Trustpilot asking for a review, but had not received the product. I replied to the order ema... See more

Rated 5 out of 5 stars

Fantastic service and very prompt delivery. Nick was very honest about the yellow pads I had ordered and substituted them for red ones at no extra cost. Have used the stjarnagloss polish, sealer and a... See more

Rated 5 out of 5 stars

I decided to visit the shop/office of the Piston Works, having previously purchased on line. Nick was able to advise me on types and uses of the products that best suited my needs. I was very impress... See more

Rated 5 out of 5 stars

Brilliantly stocked automotive detailing shop, only stocks products they’ve tested and liked using. Great knowledge on all the products and best practices with them. Even custom ordered me a product i... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

The Piston Works Detailing Emporium, car detailing products for petrolheads and car enthusiasts. Offering carefully selected car detailing kits and car valeting products and car cleaning accessories.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

34 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

I did not get my order!

Placed an order for some 303 fabric guard after an online search. A few days later I received an email from Trustpilot asking for a review, but had not received the product. I replied to the order email for an update and did not get an initial response. Went to their website and all products and contact details have been removed. Searched for a phone number, but it was not operational. Eventually got an email saying that they posted it but I never received a delivery confirmation or the product. However, they did promise to refund me and that's now been done. I had to place a new order elsewhere.

30 September 2020
Unprompted review
Rated 1 out of 5 stars

Dont spam me outside of ebay

Dont spam me outside of ebay, uttergarbage avoid these clowns, took over a month to turn up.

18 April 2020
Unprompted review
The Piston Works Detailing Emporium logo

Reply from The Piston Works Detailing Emporium

We're sorry you don't like receiving an email requesting feedback, but it's hardly Spam. You signed for your item when it arrived the next working day after you ordered it - not over a month.

Leaving a negative review and false information is definitely unnecessary. To be clear, (for the benefit of others reading this) you purchased your item after the close of business on the 3rd April. We dispatched the next working day, Monday 6th April. You signed for your item when it was delivered the next working day, the 7th April. We're trying our best as a new business at a difficult time and so far most of our customers come back time and again.

Rated 5 out of 5 stars

First time buyer

First time buyer - Super quick dispatch, well packaged, good prices and products. Will definitely be using again when i can!

16 March 2020
Unprompted review
Rated 4 out of 5 stars

Very good experience

Good price, good efficient delivery. Order information showing dispatch not updated but product arrived on time (next working day), so not a significant issue.

15 February 2020
Unprompted review
Rated 5 out of 5 stars

Brilliantly stocked detailing shop!

Brilliantly stocked automotive detailing shop, only stocks products they’ve tested and liked using. Great knowledge on all the products and best practices with them. Even custom ordered me a product in a size they don’t normally stock!

13 February 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Really nice helpful staff. Looking forward to continue using them in the future

6 February 2020
Unprompted review
Rated 5 out of 5 stars

I was well advised by Nick at…

I was well advised by Nick at pistonworks on the best car cleaning kit for me as I don't routinely clean my car regularly I could have quite easily been told "you need this that and the other" I felt that I was given the best products for my needs and great quality also, will definitely be buying from here again!

1 February 2020
Unprompted review

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