The Physiotherapy Clinics Reviews 84

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've had the pleasure of meeting Eve today for a women's health check-up. I can't stress enough how amazing she was at communicating; I felt heard and listened to, she explained what she'd be doing an... See more

Rated 5 out of 5 stars

Frank Ryan gave me therapy after a total replacement knee operation on 21st May 2021. We had three sessions. Frank was helpful, professional, knowledgeable, realistic and encouraging. He had perfect '... See more

Company replied

Rated 5 out of 5 stars

I developed very sore knees when trying Couch to 5k. After seeking telephone physio advice and replacing my running shoes I recovered from the original injury but a weird discomfort persisted. If it... See more

Company replied

Rated 5 out of 5 stars

Very good service from The Physiotherapy clinic. I have attended there Gyle premises and Gracemount and both were very good. The booking process is very easy (especially once your registered). I have... See more

Company replied

Company details

  1. Physical Therapist

Written by the company

Our team of highly experienced Physiotherapists put their patients first by providing the very best evidence-based treatment and advice that can be offered. Between them, they have a wealth of experience treating a range of conditions including back pain, soft tissue injuries joint pain, postural dysfunction, and post-op rehabilitation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend -Leith Clinic

Would recommend - Leith clinic.

I attended several physio sessions with Anthony who was very helpful and knowledgable. From booking the appointment to the treatment I received I am very impressed and satisfied. Thank you, Jennie

3 March 2021
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Hi Jennie
Thank you for taking the time to write a review for Anthony. We are delighted your experience at our Leith clinic was good as we all strive to ensure every patient receives the best possible care and treatment. Phil Mack Clinic Director

Rated 5 out of 5 stars

Highly recommended.

I developed very sore knees when trying Couch to 5k. After seeking telephone physio advice and replacing my running shoes I recovered from the original injury but a weird discomfort persisted. If it hadn't been for Frank at The Physiotherapy Clinics I would have given up running, but he did a great job and now I run 5k three times a week. Frank was patient and supportive, he listened and I feel as though we worked together on the problem. Highly recommended.

18 February 2021
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Hi Mel. Thank you for taking the time to leave a review. Frank will be delighted to hear of your progress and I will be sure to let him know. Phil Mack Clinic Director

Rated 5 out of 5 stars

Frank was really insightful

Frank was really insightful, pleasant and clear in his process and his instructions. I was a cynic about Physio until 6 weeks ago. Not now. Thanks Frank Ryan.

6 January 2021
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

HI Bob
Thank you for taking the time to leave a review. It makes a huge difference to know we are providing a good service. I will pass your comments onto Frank. Phil Mack, Clinic Director

Rated 5 out of 5 stars

I attended clinics in both Gracemount…

I attended clinics in both Gracemount and Peebles. Very professional service. Thorough assessment of injury followed by diagnosis. Treatment plan provided was easy to follow and highly effective. I would definitely recommend this service.

24 November 2020
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Thank you for taking the time to leave a review. We strive to provide the best possible treatment and advice for our patients, so it's great to hear the kind of feedback.

Rated 5 out of 5 stars

First class treatment!

I got shockwaves treatment as I was suffering from plantar fasciitis. The pain relief was almost immediate. I cannot praise the treatment enough. Excellent results!

19 November 2020
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Good afternoon Mrs Citro
Thank you for leaving a review. I'm really pleased to hear the shockwave treatment was so effective .
Kind regards Phil Mack. Clinic Director

Rated 5 out of 5 stars

Excellent treatment

I have been attending physio at the Gyle clinic from Mrs Jessica Berta over the past few weeks and can highly recommend the treatment that I have received. Jessica is an excellent listener and very thorough and took the time time to find the root of my problem. She has also had to adapt exercises in regards to another problem that I have. Can not recommend enough!

29 October 2020
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Hi Margret.
Thank you for your kind words. As dedicated Physiotherapists, it is always lovely to hear when a patient has been happy with their experience with us. I'll be sure to let Jessica know.
Kind regards
Phil Mack
Clinic Director

Rated 5 out of 5 stars

Karl - south gyle

Karl has been extremely helpful with my knee problem taking time to assess progress and listen to concerns. He set realistic expectations and provided exercises to continue with at home. The Covid precautions taken at the clinic made me feel very safe.

13 October 2020
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Hi Alison
Thank you for leaving a 5 star review. Its always great to recieve such positive feedback. The Physiotherapy Clinics

Rated 5 out of 5 stars

Anthony at South Gyle - excellent physio.

Thank you Anthony for all your help and the exercises - you explained everything to me very well and I liked the structure to the exercises. I knew I was making progress and you were spot on with the timescale for my recovery. I would have absolutely no hesitation in recommending you to anybody.

12 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent treatment and service

I have nothing but praise for The Physiotherapy Clinics. Right from my initial 'phone conversation with Phil Mack through my treatment sessions with Frank (a highly professional and personable young man) and the courteous treatment I received when I had to change appointments. All good. And highly recommended.

10 September 2020
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Thank you for leaving such a positive review. We pride ourselves with the level of patient care we provide. Phil Mack Clinic Director.

Rated 5 out of 5 stars

Excellent physiotherapist

I saw Frank Ryan for a sore calf and his hands on therapy made an immediate difference. He was professional, friendly and knowledgeable. He gave me exercises to do and they have really helped. I would highly recommend him. Great man!

7 August 2020
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Hi David
Thank you for leaving a review and such positive feedback. We are glad your condition has improved. Phil Mack Clinic Director

Rated 5 out of 5 stars

Wonderful service

Have been attending the clinic held by Libby Hope at Gracemount Leisure Centre for cartilage damage after a fall and found her to be sympathetic, thorough, knowledgeable and very good at what she does. After three sessions, which included her answering all my questions in layman's terms which I could understand, massage and a regime of exercises to do at home, I am extremely happy to report that the problem is 100% better than three weeks ago. I have had treatment from two other Physio Clinics physios for other problems in the past, both of whom were exemplary in their treatment, manner and knowledge. I have no hesitation in recommending Physio Clinics, they are first class.

16 March 2020
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Hi Alison, thank you so much for this lovely feedback, we are so happy that you are on the mend!

Rated 5 out of 5 stars

Biju was excellent with his diagnosis…

Biju was excellent with his diagnosis and within 48 hours of the dry needling I had ditched the pain killers and was on the mend. Now working on the exercises and full mobility returned can’t recommend him enough.

18 February 2020
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Thank you Robert, we are so glad you are on the mend and that Biju was able to help you.

Rated 5 out of 5 stars

Very good service from The…

Very good service from The Physiotherapy clinic. I have attended there Gyle premises and Gracemount and both were very good. The booking process is very easy (especially once your registered). I have gone with back pain and spasms due to stiff hips and on both occasions I felt immediate relief once treated. I was also given exercises on both occasions to help with recovery. Both Frank (Gyle) and Anthony (Gracemount) are very knowledgeable and I would use again.

12 February 2020
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Hi Lesley, Thank you so much for leaving this review. We are delighted that you have had a great experience with our physiotherapists.

Rated 5 out of 5 stars

First Class.

A first class physio experience in Leith. Jessica’s attention to detail and knowledge was very helpful as was the hands on treatment I received. Highly recommended.

7 February 2020
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Thank you so much for your lovely review, we are delighted that you had a wonderful experience with Jessica.

Rated 5 out of 5 stars

Review of treatment

I’ve seen Libby for a couple of appointments to help me with back pain.
Libby has been very professional in her treatment. She was also very helpful with home daily exercises to do.
It was very easy to get appointment at the Peebles clinic.
Thanks to the team.
Kind regards
Kirsty

25 November 2019
Unprompted review
Rated 5 out of 5 stars

Awesome!

This is the second time I've had the pleasure to use Peebles Physiotherapy and yet again, it's outstanding.
Frank has gotten to the bottom and started the healing process of a ten year old problem which I didn't think would ever get better!!

Thanks!!!!

Craic's good too!!

15 October 2019
Unprompted review
Rated 5 out of 5 stars

Worthwhile decision.

I recently had three sessions at the Physiotherapy Clinic in Peebles. I had been suffering from a painful and restricting frozen shoulder for a few months with little progress despite half heartedly trying some exercises found online. My experience with Libby was very beneficial, from her clear explanation of my condition and the course of exercises she made for me. I am now well on the way to recovery and recommend trying the experts.

13 September 2019
Unprompted review
The Physiotherapy Clinics logo

Reply from The Physiotherapy Clinics

Thank you for your review and we are so pleased you are feeling better. We appreciate you taking the time to tell us about your positive experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look