Thepetzone logo
Visit website

Thepetzone Reviews 216

•
TrustScore 4 out of 5

4.2

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The customer support agent was friendly but also clear about what I could expect. The solution came within a reasonable period of time.

Rated 1 out of 5 stars

This thing is part of a scam. I live in South Africa and I never signed up or created an account with thepetzone and they keep taking money out my account. And trying to talk to someone about it is im... See more

Rated 5 out of 5 stars

Elsa treat me better than anyone in this company, thanks to her I can cancel everything because the rest don’t pay me any atention. Elsa is a very good worker, if everybody works like her, your compan... See more

Rated 5 out of 5 stars

Thepetzone solved my issue, I thought they have forgotten about it. But I've just received my solution. I wanted a refund because my subscription was a mistake, they told me they couldn't refund me m... See more

Contact info

4.2

Great

TrustScore 4 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

This thing is part of a scam

This thing is part of a scam. I live in South Africa and I never signed up or created an account with thepetzone and they keep taking money out my account. And trying to talk to someone about it is impossible because you are talking to a robot. Which is extremely infuriating.

7 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look