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Thepetsgoods Reviews 677

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TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I’m so impressed with the way that all of my problems were dealt with! I emailed them a few times but when Curtis got involved, answers were given, a solution was came to and everything was sorted out... See more

Rated 4 out of 5 stars

My experience that they understood my problem and were so honest to agree instead of blaming me or else.... As if real people were running the business and not robots or people just eager for earn... See more

Rated 3 out of 5 stars

My email was involved in a scam that led to an unauthorized subscription. To complete the process and to send me a credit they demand me to write a review, done!

Rated 5 out of 5 stars

I was very grateful to The Pets Goods who sorted out a problem that I had very quickly and efficiently. Nothing was too much trouble. The live chat was so easy and I got an answer immediately rather t... See more

Contact info

4.1

Great

TrustScore 4 out of 5

677 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Unfortunately

Unfortunately, my subscription was the fruit of a scam, but I can rate 5/5 the clients service since they were very cordial and understanding.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

A scam dressed up as a legitimate…

A scam dressed up as a legitimate company. I landed on this website from another site which was advertising something completely different. This site was pretending to be the 'checkout' for that good but instead you end up with a subscription you never wanted, to a site you've probably never heard of, paying a large sum of money if you don't realise and cancel quickly.

Gmail also throws all their emails into spam straight away so you'll probably miss the subscription emails too...

Honestly, avoid at all costs but I suspect if you're here, it's too late!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

I need to give a five star revue in…

I need to give a five star revue in order for me to get a refund. Because they are blackmailing me in getting my money back. This is the worst place ever. I want my refund back in my account in the next 24 hours and I will send this to the fraud department of my bank.

4 November 2025
Unprompted review

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