Alhby personally assisted me with friendly and speedy services to resolve my issue and providing me with a full refund. I am grateful for the quick and kind assistance in resolving funds taken from my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The support team is always ready to help I had a good experience when I contacted them they reply the same moment.
Redirected to this sight after entering a competition for a guitar amplifier from what I thought was a reputable UK music company. Signed up, paid the amount advertised (it was the same amount... See more
I sincerely thank you very much for your cooperation, efficient work, and follow-up with the speed of resolving all problems. In particular, I thank Alero for the speed of responding to requests and... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Good support
The support team is always ready to help I had a good experience when I contacted them they reply the same moment.
Cool je reviendrai.
Thank you
Thank you, Escalation Team For refunding my amount immediately.
Expert advise and very professional.
Expert advise and very professional.
taking money from my bank…
Somehow taking money from my bank account after I signed up to a competition site.
Contact your bank and block them if it happens to you then leave a 1 star review to warn others
Register of complaint
I am not user of this service but I am delighted with the support received from department assign personal
I didn’t ask for this
Alhby friendly and speedy services
Alhby personally assisted me with friendly and speedy services to resolve my issue and providing me with a full refund. I am grateful for the quick and kind assistance in resolving funds taken from my account. Very friendly customer service.
Scammy balboa
Redirected to this sight after entering a competition for a guitar amplifier from what I thought was a reputable UK music company.
Signed up, paid the amount advertised (it was the same amount as the competition) Quickly realising this wasn't guitar amplifiers, I set to refund my mistake.
Apparently statutory 14 day money back policy isn't applicable where these crooks are based. One customer service member told me to wait 24 hours and the next just said no.
Avoid like the plague
Her promptness
Edith's promptness, politeness and professionalism are great.
Best service from Paul Mazur
Paul managed to communicate and is I the process of helping me cancel my account. I am truly thankful for his wonderful service!
Diamanted resolvio
My case was attended to so fast,Ahlby…
My case was attended to so fast,Ahlby and the team helped for me to get my refund,still waiting for it to reflect but the service was good
Good customer support by Kevin
Daisy reached out to me “assisting with…
Daisy reached out to me “assisting with my refund ”, “Thank you Daisy!
Cancellation and refund of membership.
Hi Bob, I am writing to sincerely express my gratitude for your outstanding assistance and unwavering dedication.Your willingness to go above and beyond in helping, to cancel and refund the membership, has not gone unnoticed, and I truly appreciate your effort and care you put into ensuring everything will be smoothly.Bob your professionalism, patience and kindness made a significant impact.
Wishing you continued success in all your endeavors.
Warm Regards
Sarie Potgieter
Absolutely shameful
These people found a way to deduct money from your bank without actual permission and then when you ask to cancel they tell you that you need to leave them a 5 star review to get your hard earned money refunded.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





