While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
We are a small, motivated online pet supply store specialising in unique quality products for dogs only. We believe passionately in excellence both for our products and service which is why we are committed to giving the best of both. We also believe passionately in being a force for good in our world. Therefore, we donate a large percentage of our profits each month to causes close to our heart such as helping to end world poverty, domestic violence shelters and dog rescue groups. We carefully select charities, prioritising a hand up rather than a hand out philosophy whenever appropriate. Finally, we are committed to sustainable practices. As a result, we aim to be carbon neutral, actively offsetting all emissions and always prioritising local suppliers and sustainably run businesses when choosing our products.
Contact info
45 MANSON RD, 4011, HENDRA QLD 4011, Australia
- 0413806791
- contact@thepetfamilystore.com.au
- thepetfamilystore.com.au
No reviews
This company hasn’t received any reviews yet.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.