Brooke and Elliot were super, real proper customer service. They knew all the products really well and were very patient. AMAZING CUSTOMER SERVICE.
Company replied
Location
Switch locationc/o Superdrug, 44/46 Montague Street, BN11 3HE WORTHING, GB
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See what reviewers are saying
My experience was fantastic today as the young gentleman assistant, was in no rush to quicken us with our purchases. Nothing was too much and he got the sale. He was pleasent, knowledgeable and a cred... See more
Company replied
Got a new perfume for myself and a gift for a friend. Abigail was really helpful with showing different fragrances and suggesting what to get. She even managed to convince my friends to buy a new perf... See more
Company replied
I came in to get some perfume for a friend and Abigail was very helpful in choosing the right one. this then led me to choosing and purchasing on for myself as well which she helped with and was once... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, 44/46 Montague Street, BN11 3HE, WORTHING, United Kingdom
4.3
Excellent
18 reviews
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They were amazing
Brooke and Elliot were super, real proper customer service. They knew all the products really well and were very patient. AMAZING CUSTOMER SERVICE.
19 April 2026
Unprompted review
Reply from The Perfume Shop - Worthing SD 527
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Worthing SD 527
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Worthing SD 527
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful staff
My experience was fantastic today as the young gentleman assistant, was in no rush to quicken us with our purchases. Nothing was too much and he got the sale. He was pleasent, knowledgeable and a credit to the team. Keep up the great work Elliott Cobden, you have a bright future ahead of you. The colleagues with Elliott also deserve recognition, it was a pleasent experience and an example of great customer service.
21 December 2025
Unprompted review
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Blonde young girl behind the counter…
Blonde young girl behind the counter did not help. cleaning shelves watching tv from her mobile.
18 December 2025
Unprompted review
Reply from The Perfume Shop - Worthing SD 527
Hi,
We appreciate your feedback and are sorry you did not receive assistance. We will address this with our team to improve our service.
The Perfume Shop
I had my perfume delivered on the said…
I had my perfume delivered on the said date,i find the perfume shop to be very efficiant offering really good prices on there perfume.
12 October 2025
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Wonderful Help from Mandy
Was helped by Mandy who was not only kind and helpful but it felt like she genuinely wanted to find the best perfume for me! I can be very picky but she was more than patient and showed a wide range of perfumes before finding one I loved! She even set me up a card! Will definitely be back!
12 September 2025
Unprompted review
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
It was delivered with care and supper…
It was delivered with care and supper quick delivery
3 September 2025
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Reply from The Perfume Shop - Worthing SD 527
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I had a fun time give elliott a raise…
I had a fun time give elliott a raise he is the man and he let us try alot of perfumes
18 August 2025
Unprompted review
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Came in before and Abigail suggested me…
Came in before and Abigail suggested me to buy Bugatti Amber, I loved it and brought some more today, would highly recommend amazing staff and service.
5 July 2025
Unprompted review
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Amazing service, lovely staff
Got a new perfume for myself and a gift for a friend. Abigail was really helpful with showing different fragrances and suggesting what to get. She even managed to convince my friends to buy a new perfume for themselves. Amazing service, will definitely buy more.
5 July 2025
Unprompted review
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Perfume
I came in to get some perfume for a friend and Abigail was very helpful in choosing the right one. this then led me to choosing and purchasing on for myself as well which she helped with and was once again extremely helpful!
5 July 2025
Unprompted review
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Zoe is very helpful and kind, she helped me shop fir my mums perfumes. My experience has been great with the perfume shop and special thanks to Zoe.
Zoe is very helpful and kind, she helped me shop for my mums perfumes. My experience has been great with the perfume shop and special thanks to Zoe.
9 June 2025
Unprompted review
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
From order to door was prompt & very…
From order to door was prompt & very efficient, thank you.
29 May 2025
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thanks for your review. I am pleased to hear of your recent experience!
Kind regards,
Sharain
The Perfume Shop Team
Mandy and her lovely girls were helpful…
Mandy and her lovely girls were helpful as always thank you 😊
12 April 2025
Unprompted review
Reply from The Perfume Shop - Worthing SD 527
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
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