Once again, Claire and Gail were so helpful, friendly and kind. They both helped me select the right perfume sets at the prices that I asked for. They wrapped each one individually and were ready for... See more
Company replied
Location
Switch locationWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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As always Claires customer service was fabulous. A very pleasant friendly and helpful lady and always a pleasure to deal with. Thanks again Claire. I was over the moon with my purchase at such a grea... See more
Company replied
Lovely experience, we were served by Claire in the Workington branch, Claire was very helpful, polite and nothing was too much trouble, Claire also went all out to help us find better. Thanks Claire!... See more
Company replied
Couldn't of asked for a better service. The friendly knowledgeable staff especially Julie took genuine interest in helping find the right fragrance after trying over a dozen ones in the shop.... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, United Kingdom
5.0
Excellent
403 reviews
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Couldn't of asked for a better service.
Couldn't of asked for a better service.
The friendly knowledgeable staff especially Julie took genuine interest in helping find the right fragrance after trying over a dozen ones in the shop. The discounts and freebies they applied were also noticeable.
Thanks again
Tom
17 June 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Im a regular customer here
Im a regular customer here, I shop here often when its for myself or special occasions.
Theyre so helpful and I amalways happy with my purchases.
Sue served me today and gave me great service and even samples with my purchases.
Im always so pleased here.
16 June 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I’ve been twice in the last month and…
I’ve been twice in the last month and both times the service was fantastic! The ladies who work there are always so lovely, chatty and helpful. I’m sorry I can’t remember the first girls name who served me a few weeks ago, but I was served by Gail (apologies if I got it wrong) and she was fantastic, friendly and welcoming!
14 June 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Recognition for Claire and Julie
Claire and Julie very helpful and were wonderful people, very kind and also helped me figure out the right fragrance for myself. Very impressed and will be looking forward to buying my next product soon.
13 June 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant Customer Service
I was served this afternoon by Claire & Gail in the Workington Branch. They were both so friendly, approachable and very helpful.
Great customer service ✨❤️
12 June 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Polite
Polite, know their customers and overall a lovely place to shop.
Workington branch
12 June 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought perfumes a few weeks ago and…
I bought perfumes a few weeks ago and had a great experience. The staff were very patient and helpful. Gail was especially wonderful and truly cared about customer satisfaction. Excellent service! Thank you, Gail.
8 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service as always from Gail and…
Amazing service as always from Gail and Claire.
They are both always so friendly patient and welcoming. An asset to the company!
28 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Gail and Claire in the workington shop…
Gail and Claire in the workington shop were extremely friendly and helpful. I would definitely return to this store. Thank you
24 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff a great help in getting us…
Staff a great help in getting us smelling lovely for our holidays thank you
23 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue was very helpful.
23 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Jorjatsue 👍👍
22 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service from Sue
Fantastic customer service from Sue. 10/10 😊👍.
21 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I popped into the Workington branch…
I popped into the Workington branch this morning for my usual perfume. I was greeted by two lovely ladies, Claire and Sue. When I mentioned that I really need to try a new perfume next time, they very helpfully went and got me a few samples of floral scents, the type of scent I said I liked. It’s lovely to have nice friendly smiling ladies serving you as it makes it a nice relaxed experience. Thanks ladies!
20 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service, helpful, attentive staff at The Perfume Shop in Workington .
Me and my Partner been served by “Gall”- (I hope i spelled your name correctly), thank you for all :-)
11 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have been shopping for fragrance in…Workington store
I have been shopping for fragrance in the Workington store for some years now, Gail has served me many times and her knowledge of fragrances and service is impeccable. I purchase many niche & designer fragrances and the Workington store is my go to for designer fragrance, excellent service.
16 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue was very helpful with choosing the…
Sue was very helpful with choosing the aftershaves
16 May 2026
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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