Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
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Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
Great service today from Aberdeen union square store Both Amy & Nerga ( sorry if I picked you up wrong ) . 2 birthday presents bought and wrapped beautifully .
Company replied
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... See more
Company replied
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom
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Abi helped me pick out aftershave for a gift today she was very helpful thank you.
Great service today from Aberdeen union square store
Both Amy & Nerga ( sorry if I picked you up wrong ) . 2 birthday presents bought and wrapped beautifully .

Reply from The Perfume Shop - Union Square Aberdeen 340
I had a nice experience at the store today, very helpful staff Abi. Really happy with her customer service!

Reply from The Perfume Shop - Union Square Aberdeen 340
Quick efficient and very helpful staff. Abi +Nilo.

Reply from The Perfume Shop - Union Square Aberdeen 340
Abi did a well done job helping me out with my purchase🙏🏻

Reply from The Perfume Shop - Union Square Aberdeen 340
Had an amazing experience at The Perfume Shop in Union Square! Row was an absolute delight to talk to—such a wonderful assistant and brilliant communication. Highly recommend this store!

Reply from The Perfume Shop - Union Square Aberdeen 340
Came here to get my fiancée a gift and Abi and Aimee were so helpful, will definitely come back again!

Reply from The Perfume Shop - Union Square Aberdeen 340
Went to self gift myself and was assisted by jamie who was very sweet and was patient till I got what I’m looking for.

Reply from The Perfume Shop - Union Square Aberdeen 340
Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id return later in the week. I came back and Abi was equally as helpful and let me try different scents. Very helpful, excellent customer service experience and very passionate about the shop and the products

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Awesome place to shop as always. Maria was amazing with assisting me find the best perfumes at the most affordable prices.

Reply from The Perfume Shop - Union Square Aberdeen 340
Amazing experience from the Perfume Aberdeen store Abbi and Ro were very smiley and helpful and the gift wrapping of all 4 bottles was perfect!! 5*

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Young Abi, soon as I walked, a cheery smile and a hello,
I went in for one aftershave and left with three. Knowledgeable of the products, made me aware of offers, and she could not be more helpful.
Dont usually leave reviews, but she is a credit to your union square shop

Reply from The Perfume Shop - Union Square Aberdeen 340
Had a lovely experience.
Aime from the perfume shop at Aberdeen Union square was very lovely and helpful.
Excellent service

Reply from The Perfume Shop - Union Square Aberdeen 340
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortable by talking with her

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjoyable. Fantastic customer service—we really appreciate your help!

Reply from The Perfume Shop - Union Square Aberdeen 340
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