Skye attended to me; she was so polite, patient, and helpful. We got to purchase two perfumes with her help and with amazing discounts.🥰
Company replied
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
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Skye attended to me; she was so polite, patient, and helpful. We got to purchase two perfumes with her help and with amazing discounts.🥰
Company replied
Nila and Victoria were so much help today, helped me find the name of the aftershave I was looking for and showed me plenty of options. ❤️
Company replied
When asking staff about a perfume fragrance, both members were very helpful in giving their opinion. My server Viktorija was incredibly helpful, going out of her way to find a gift set at a lower pric... See more
Company replied
Girls in store today - Lauren and Ro were brilliant today! Super helpful and patient whilst trying to decide what aftershave to get for a birthday present!!❤️
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom
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We had a good experience in the store. Skye, who severed us was very knowledgeable and helped us with our purchase. Thanks Skye :-)

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
I was served by the most lovely & friendly ladies called Viktorija & Ro

Reply from The Perfume Shop - Union Square Aberdeen 340
What a professional service given to me by amazing ladies Skye and Ro. They were nice and polite.

Reply from The Perfume Shop - Union Square Aberdeen 340
Skye attended to me; she was so polite, patient, and helpful. We got to purchase two perfumes with her help and with amazing discounts.🥰

Reply from The Perfume Shop - Union Square Aberdeen 340
Skye was so helpful choosing a birthday gift for my friend. Such a lovely lady!

Reply from The Perfume Shop - Union Square Aberdeen 340
Nila and Victoria were so much help today, helped me find the name of the aftershave I was looking for and showed me plenty of options. ❤️

Reply from The Perfume Shop - Union Square Aberdeen 340
Victoria and nilo were amazing and I’m delighted with the service

Reply from The Perfume Shop - Union Square Aberdeen 340
Excellent customer service and value for money 👍🏼

Reply from The Perfume Shop - Union Square Aberdeen 340
Abi served me and was very helpful in helping me decide my perfume. Had very good taste 10/10 in and out in 5 mins with a great deal.

Reply from The Perfume Shop - Union Square Aberdeen 340
Thank you, Sadia@ union square store. You were brilliant, thanks for helping me picking the gift!!

Reply from The Perfume Shop - Union Square Aberdeen 340
Girls in store today - Lauren and Ro were brilliant today! Super helpful and patient whilst trying to decide what aftershave to get for a birthday present!!❤️

Reply from The Perfume Shop - Union Square Aberdeen 340
What a lovely customer service I received at your shop. Thank you Sadia

Reply from The Perfume Shop - Union Square Aberdeen 340
Assisted excellently by Victoria. Outstanding worker indeed! 🌟

Reply from The Perfume Shop - Union Square Aberdeen 340
Probably my favourite perfume shopping experience thanks to Victoriya and Ro!!!
Thanks ladies!!!

Reply from The Perfume Shop - Union Square Aberdeen 340
Had a great time shopping . Victoria was very helpful and sweet.
Will definitely come back

Reply from The Perfume Shop - Union Square Aberdeen 340
Sadia and Skye where very welcoming and helpful.
My experience was exceptional and warm.
Thank you

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
The perfume Shop has been my go to store for all things perfume especially when you havr people like Maria working there. Very helpful and polite

Reply from The Perfume Shop - Union Square Aberdeen 340
Maria helped me both find and buy a perfume after months of not buying one because I didn’t know what I liked anymore. She was so patient, kind and helpful.

Reply from The Perfume Shop - Union Square Aberdeen 340
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