The Perfume Shop - Union Square Aberdeen 340 Reviews 

191
TrustScore 5 out of 5

4.9

K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB


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Rated 5 out of 5 stars

Skye attended to me; she was so polite, patient, and helpful. We got to purchase two perfumes with her help and with amazing discounts.🥰

Company replied

Rated 5 out of 5 stars

Nila and Victoria were so much help today, helped me find the name of the aftershave I was looking for and showed me plenty of options. ❤️

Company replied

Rated 5 out of 5 stars

When asking staff about a perfume fragrance, both members were very helpful in giving their opinion. My server Viktorija was incredibly helpful, going out of her way to find a gift set at a lower pric... See more

Company replied

Rated 5 out of 5 stars

Girls in store today - Lauren and Ro were brilliant today! Super helpful and patient whilst trying to decide what aftershave to get for a birthday present!!❤️

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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4.9

All reviews

(191)

34,005 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a good experience in the store

We had a good experience in the store. Skye, who severed us was very knowledgeable and helped us with our purchase. Thanks Skye :-)

4 July 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Skye was a great help

Skye was a great help. Thanks again, will be back!

4 July 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was served by the most lovely &…

I was served by the most lovely & friendly ladies called Viktorija & Ro

2 July 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

What a professional service given to me…

What a professional service given to me by amazing ladies Skye and Ro. They were nice and polite.

2 July 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Skye attended to me

Skye attended to me; she was so polite, patient, and helpful. We got to purchase two perfumes with her help and with amazing discounts.🥰

30 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Skye was so helpful choosing a birthday…

Skye was so helpful choosing a birthday gift for my friend. Such a lovely lady!

30 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Nila and Victoria were so much help…

Nila and Victoria were so much help today, helped me find the name of the aftershave I was looking for and showed me plenty of options. ❤️

29 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Victoria and nilo were amazing and I’m…

Victoria and nilo were amazing and I’m delighted with the service

24 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent customer service and value…

Excellent customer service and value for money 👍🏼

23 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Abi served me and was very helpful in…

Abi served me and was very helpful in helping me decide my perfume. Had very good taste 10/10 in and out in 5 mins with a great deal.

20 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Thank you

Thank you, Sadia@ union square store. You were brilliant, thanks for helping me picking the gift!!

19 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Super stars Lauren and Ro

Girls in store today - Lauren and Ro were brilliant today! Super helpful and patient whilst trying to decide what aftershave to get for a birthday present!!❤️

11 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

What a lovely customer service I…

What a lovely customer service I received at your shop. Thank you Sadia

10 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Assisted excellently by Victoria

Assisted excellently by Victoria. Outstanding worker indeed! 🌟

9 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Probably my favourite perfume shopping…

Probably my favourite perfume shopping experience thanks to Victoriya and Ro!!!

Thanks ladies!!!

9 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Had a great time shopping

Had a great time shopping . Victoria was very helpful and sweet.
Will definitely come back

9 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Sadia and Skye where very welcoming and…

Sadia and Skye where very welcoming and helpful.
My experience was exceptional and warm.
Thank you

4 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Sadia


Made it supper easy to buy a gift.
5/5

4 June 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The perfume Shop has been my go to…

The perfume Shop has been my go to store for all things perfume especially when you havr people like Maria working there. Very helpful and polite

30 May 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Maria helped me both find and buy a…

Maria helped me both find and buy a perfume after months of not buying one because I didn’t know what I liked anymore. She was so patient, kind and helpful.

30 May 2026
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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