Majua was extremely helpful and knowledgeable about the different perfumes I was interested in. She also had some good ideas about taking a small amount of perfume out in an handy handbag size.... See more
Company replied
Location
Switch locationUnit SU 60, Royal Victoria Place, TN1 2SS TUNBRIDGE WELLS, GB
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See what reviewers are saying
The perfume shop is really great and I love how the staffs attended to customers they are well polite and give the best to customers which I really loved. Kasia and majka are really great staff. I wil... See more
Company replied
Kaisa was absolutely brilliant. She was friendly, welcoming, and very knowledgeable about the perfumes. She took the time to understand what I was looking for, offered great recommendations without be... See more
Company replied
Amazing service from all of the girls at the perfume shop. Always happy to help me find the perfect fragrance for myself or a gift. The personalised ribbons are the perfect addition to any gift. Can’t... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit SU 60, Royal Victoria Place, TN1 2SS, TUNBRIDGE WELLS, United Kingdom
4.8
Excellent
63 reviews
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Rosie was brilliant
Rosie was brilliant. Her customer service and, as a result, my customer experience, was top class.
13 August 2026
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent Service
Majua was extremely helpful and knowledgeable about the different perfumes I was interested in.
She also had some good ideas about taking a small amount of perfume out in an handy handbag size.
I decided to buy today, as she explained things clearly and patiently. She was also able to give me a free gift.
For someone who had only been in the job for a fairly short time, she knew her products well, nothing was too much trouble and she was friendly and happy to help.
It is obvious that there is a good team spirit in the shop too, and she spoke highly of her work colleagues. Thankyou so much Majua!
16 August 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brilliant service and lovely environment
Brilliant service and lovely environment
14 August 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The perfume shop is really great and good staffs
The perfume shop is really great and I love how the staffs attended to customers they are well polite and give the best to customers which I really loved. Kasia and majka are really great staff. I will say my best staff in the perfume shop and rate them 10/10😘❤️
14 August 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service from start to…
Great customer service from start to finish. The 2 ladies were very helpful
Left with a bargain purchase and some free gifts :)
14 August 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
It was Amazing and lovely Andria helped…
It was Amazing and lovely Andria helped me to get my favourite perfume and she inspired me with another one that i didnt know before and have now both of them
9 August 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
Excellent service, staff were super friendly and helpful! Couldn’t do enough for us.
8 August 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service from kasia and team!
Amazing service from kasia and team!
8 August 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service
Amazing customer service lovely workers always got a smile on their faces also very helpful and its a welcoming store
7 August 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Amazing service from all of the girls at the perfume shop. Always happy to help me find the perfect fragrance for myself or a gift. The personalised ribbons are the perfect addition to any gift. Can’t fault the team.
5 July 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Customer service is impeccable and I…
Customer service is impeccable and I always find the fragrances I need . I also find any recommendations for fragrances to be perfection. The staff members Rosie-may and Hayley are always amazing and approachable and supportive. I am always happy with my purchases .
1 August 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The girls were amazing
The girls were amazing , very very helpful.
Great customer service and will definitely be back again .
31 July 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service from The perfume shop…
Amazing service from The perfume shop in Tunbridge Wells! Lovely team and great selection of perfume
28 July 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The perfume shop in tunbridge wells was…
The perfume shop in tunbridge wells was wonderful the staff were really nice i was pleased
27 July 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kaisa was absolutely brilliant
Kaisa was absolutely brilliant. She was friendly, welcoming, and very knowledgeable about the perfumes. She took the time to understand what I was looking for, offered great recommendations without being pushy, and made the whole shopping experience enjoyable. Excellent customer service.I’d happily shop here again because of her. Thank you, Kaisa!
15 July 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service from Kasia
Amazing service from Kasia. Im always buying perfume from this shop as the team is great and so is the store!
27 July 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Majka was exceptional
Majka was exceptional. Kind. Polite. Respectful. Professional. Full of smiles. Welcoming. Helpful. Knowledgable and informative. A genuine asset to your company. Thank you
25 July 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great selection of perfumes
Great selection of perfumes! Hot what I wanted! Fantastic team will be back 😀
22 July 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Went there last week looking for…
Went there last week looking for something special for my anniversary.
The team was amazing and super helpful
Thank you guys
16 July 2026
Unprompted review
Reply from The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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