The Perfume Shop - Tooting SD 561 Reviews 124

TrustScore 5 out of 5

4.9

19 High Street, SW17 0SN LONDON, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I' m an avid fan of Perfume shop in Tooting broadway. The perfume attendants like Samira and Abdul has always been accomodating and helpful in the wise choice of fragrances. They will always update me... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience yesterday at the Tooting store thanks to Doreen. Her customer service was honestly the best I’ve ever received. She was so sweet, friendly, and helpful, and she made me fee... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from Samira, she was very friendly and patient, always helping me and answering all my questions. Nahim and Abdul were also very nice and kind, amazing team thank you very muc... See more

Company replied

Rated 4 out of 5 stars

It was a good experience buying from the perfume shop and I went to tooting store 2 of these ladies were so nice. They made my experience even better I don’t know their name but their dedication needs... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contact info

  • 19 High Street, SW17 0SN, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

124 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

I' m an avid fan of Perfume shop in…

I' m an avid fan of Perfume shop in Tooting broadway. The perfume attendants like Samira and Abdul has always been accomodating and helpful in the wise choice of fragrances. They will always update me on the newest releases and they always sample the fragrancr to me beforw I buy it. - Ro

3 May 2026
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Hey all

Hey all
Went to the tooting store today and I received the best service ever from a staff member called Doreen, she went out of her way to help me and gave an excellent choices. I purchased a a lovely scent. Excellent service from welcome to end service.

10 April 2026
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing customer service from Samira

Amazing customer service from Samira, she was very friendly and patient, always helping me and answering all my questions. Nahim and Abdul were also very nice and kind, amazing team thank you very much.

3 April 2026
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

All the ladies are amazing in here

All the ladies are amazing in here . Most recently , I was served by Ayesha Gul who was lovey , ordered what I needed . Next day I had gone in there and she recognised me . Friendly and nice team . Thank you

26 March 2026
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I had an amazing experience yesterday…

I had an amazing experience yesterday at the Tooting store thanks to Doreen. Her customer service was honestly the best I’ve ever received. She was so sweet, friendly, and helpful, and she made me feel really welcome. I would definitely recommend visiting this store and will be coming back again soon. thank you, Doreen <3

27 February 2026
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great staff!

Had a large selection, Aysha Gul was very kind, welcoming and gave lots of support choosing the right perfume. Thank you so much!

12 February 2026
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and polite helpful staff.

28 November 2025
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thanks for your feedback. We appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Dorean was really helpful and friendly…

Dorean was really helpful and friendly in the store on tooting high street. She helped my find the perfect perfume for my mum as an Xmas gift.

21 November 2025
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Alice & Ashley gave me great service…

Alice & Ashley gave me great service today. Instead of giving me the standard size of a fragrance they gave me a larger set of the same price with the extra decency to take a look in the back of store. At the same time they were very friendly.

27 October 2025
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Best store

Abdul and Alice has been amazing and great
Great service, great smile, amazing store and very friendly

11 October 2025
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great customer service

Great customer service from Doreen, incredibly informative

10 October 2025
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Rated 5 out of 5 stars

Abdul is the best of the best from…

Abdul is the best of the best from tooting Market Shop.
Bless for the whole team ,,🥰🥰
I am really grateful for the amazing customers service

Love love love

4 October 2025
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

I was served by Doreen from the Tooting…

I was served by Doreen from the Tooting Branch. Each time I go there is like I'm talking to my Auntie. She's warm and wonderful and I always have a great brief time. I always end up spending more than I want to cuz her recommendations are perfect.

29 September 2025
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Rated 5 out of 5 stars

Abdul and Amiyah were amazing!

Abdul and Amiyah were amazing!! Very attentive and helpful which allowed me to pick out the perfect gift. Very grateful for their assistance and perfect customer service

28 September 2025
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.

The Perfume Shop.

Rated 5 out of 5 stars

The lovely ladies Alesseia and Ayaha in…

The lovely ladies Alesseia and Ayaha in the Tooting store were very patient and helpful whilst helping me chose my perfumes.

17 September 2025
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thank you for your feedback, we appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Alessia from the Tooting branch

Alessia from the Tooting branch was great help, I gave her a budget and the type of perfume scent I would like and was patient as well as gave me different options and allowed me to take my time. Overall service 10/10, would recommend her and the Tooting branch to friend’s & family.

17 September 2025
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thank you for your feedback, we appreciate you!

The Perfume Shop

Rated 4 out of 5 stars

It was a good experience buying from…

It was a good experience buying from the perfume shop and I went to tooting store 2 of these ladies were so nice. They made my experience even better I don’t know their name but their dedication needs to be appreciated 🙌🏼

3 September 2025
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Rated 5 out of 5 stars

Doreen was so lovely and helpful and…

Doreen was so lovely and helpful and kind I really appreciate it

28 August 2025
Unprompted review
The Perfume Shop - Tooting SD 561 logo

Reply from The Perfume Shop - Tooting SD 561

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

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