The Perfume Shop - Rotherham 275 Reviews 

38
•
TrustScore 4.5 out of 5

4.7

c/o Boundary Mill Stores, Catcliffe Retail Park, S60 5TR ROTHERHAM, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Went in a few weeks ago and the manager sarah helped me and my partner find our wedding day perfumes, very knowledgable and really patient

Company replied

Rated 5 out of 5 stars

Not actually been to the shop but done online which was very good delivered on time wrapped up beautifully will deffinately be ordering again

Company replied

Rated 5 out of 5 stars

I thought I had already reviewed, it must be an age thing. I have used The Perfume Shop twice lately, once in-store for my aftershave and once on-line to order my wife's perfume. Both experiences w... See more

Company replied

Rated 5 out of 5 stars

Lovely welcoming shop. Staff always knowledgeable and friendly. Thanks to the manager as well who helped me out with a query today. Good service all round

Company replied


Company details

  1. Perfume Store
  2. also in
  3. Beauty Product Supplier
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics Store
  6. Flavours, Fragrances and Aroma Supplier
  7. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • c/o Boundary Mill Stores, Catcliffe Retail Park, S60 5TR, ROTHERHAM, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.7

All reviews

(38)

35,459 reviews in the last 12 months

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Rated 5 out of 5 stars

A great price

A great price, efficient service, good advice.

5 October 2026
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hi Barry,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very good service

Very good service . Ordered home delivery and it arrived on time

5 October 2026
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello Karen,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Went in a few weeks ago and the manager…

Went in a few weeks ago and the manager sarah helped me and my partner find our wedding day perfumes, very knowledgable and really patient

19 August 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hi Paige,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely welcoming shop

Lovely welcoming shop. Staff always knowledgeable and friendly. Thanks to the manager as well who helped me out with a query today.
Good service all round

28 September 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello Alison,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Not actually been to the shop but done…

Not actually been to the shop but done online which was very good delivered on time wrapped up beautifully will deffinately be ordering again

28 September 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hi Michelle,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

All round a very good service

All round a very good service. Thankyou so much.

3 September 2026
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello Hazel,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Really helpful staff especially Sarah

Really helpful staff especially Sarah , five stars , will return . Helped me find a gift

12 June 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very friendly

Very friendly, knowledgeable and helpful member of sales staff

11 May 2026
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service from Eleanor

Excellent service from Eleanor. Shopping for my partner, brilliant service. Highly recommend!

12 May 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Didn't really want anything

Didn't really want anything, but due to the service from Adrian bought an Eau De Parfum and got a free bag.

11 May 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Brad at boundary outlet Rotherham was…

Brad at boundary outlet Rotherham was super awesome he helped me choose my daughter gift. Very patient and kind.

25 February 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 2 out of 5 stars

Spent over £300 between the perfume…

Spent over £300 between the perfume shop at Catcliffe Sheffield and online and my VIP points card does not reflect this after 2 weeks, I did not get any free samples to try or a free gift, very disappointed

9 February 2026
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello Tracey,

Thank you for your feedback, and I’m very sorry to hear about the issues with your VIP Rewards points.

Please be aware that VIP Rewards points can take 48 to 72 hours to reflect on your account. If you are still experiencing issues after this time, please reach out to our Customer Service team via our website so we can investigate and resolve this for you as quickly as possible.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Marc Jacobs edp dot 50ml great price lovely smell

Fast delivery good price package securely wrapped ,but then again iv allways like perfume shop great choices in perfume if you can't get the one you want perfume shop is normally the one what will have the perfume you want .

10 January 2026
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Polite and knowledgeable

Served by Kayley, very polite and knowledgeable. Helped me pick out the perfect gift for a family member

12 December 2025
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service

My favourite store I came in for help for a present for my boyfriend I was served by the same woman who served me at Christmas with the same thing and she recognised me and immediately new something else to try that was similar she was so polite and welcoming and even showed me a giftset that was on offer so I was happy with my purchase I was served by Terri

10 January 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello,

We appreciate your fantastic review! We're so happy to hear about the wonderful assistance you received. It's great to know our team could provide such helpful and welcoming service, remembering you and suggesting the perfect gift.

Kind regards,
Jasmyn
The Perfume Shop

Rated 5 out of 5 stars

Great service

Great service! Only perfume shop I’ll shop in :)

2 January 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience and team

I went into the perfume shop just before Christmas to buy a perfume for my partner, the staff were welcoming and lovely I will definitely be going again for my gifts! Hats off to the team!

22 December 2025
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hi,

Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Visited the perfume shop in Rotherham…

Visited the perfume shop in Rotherham and was served my the amazing lady called saba. She was very professional and helped me pick out the best perfumes. I would 100% recommend The perfume shop in Rotherham! Amazing staff and great customer service.

8 January 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hi,

Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Excellent service

I came in looking for a new perfume and was served by Saba who was extremely helpful. She showed me similar scents that I might like and recommended some different ones aswell. Great service and was very kind.

6 January 2026
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hi,

Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

I came in at Christmas time with no…

I came in at Christmas time with no idea what to get for gifts , saba was so helpful and everyone loved there gifts

12 December 2025
Unprompted review
The Perfume Shop - Rotherham 275 logo

Reply from The Perfume Shop - Rotherham 275

Hi,

Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop

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