Tamara is lovely. Helpful patient and knew exactly what I wanted. Her gift wrapping skills are on point! Excellent customer service. We need more of her!!
Company replied
168, The Victoria Centre, NG1 3QG NOTTINGHAM, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Tamara is lovely. Helpful patient and knew exactly what I wanted. Her gift wrapping skills are on point! Excellent customer service. We need more of her!!
Company replied
A lovely and amazing experience at the Perfume shop code 180 with Sajida Zaman. Quite amazing perosnality looking after customers in most professional and satisfying manner. Will definitely keep on pa... See more
Company replied
Fast delivery with lots of updates so I felt very informed The parcel came well packed I ordered this perfume from the Victoria Centre store in Nottingham to be delivered to my home as it was only... See more
Company replied
The staff are wonderful, always smiley and friendly, so knowledgeable and helpful, I would get my perfume any where else. There VIP members card is great, the prices and the deals they offer are bet... See more
Company replied
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
168, The Victoria Centre, NG1 3QG, NOTTINGHAM, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and pricing in store and excellent fast delivery

Reply from The Perfume Shop - Nottingham 180
A lovely and amazing experience at the Perfume shop code 180 with Sajida Zaman. Quite amazing perosnality looking after customers in most professional and satisfying manner. Will definitely keep on patronising the branch

Reply from The Perfume Shop - Nottingham 180
Tamara is lovely. Helpful patient and knew exactly what I wanted. Her gift wrapping skills are on point! Excellent customer service. We need more of her!!

Reply from The Perfume Shop - Nottingham 180
Amazing customer service from Emma. She really went above and beyond, very knowledgeable and approachable. Will definitely be returning 😊

Reply from The Perfume Shop - Nottingham 180
180 store was amazing the staff treated me well her name is Sadji it was nice and she knows her work i really thank her and i will love to go there often. Thank you very much

Reply from The Perfume Shop - Nottingham 180
I went in the shop today to get my Angel perfume bottle filled as I have been doing for a number of years the lady who served me was excellent very friendly and welcoming wish I could remember her name great experience

Reply from The Perfume Shop - Nottingham 180
Never got my order or a refund ordered to collect

Reply from The Perfume Shop - Nottingham 180

Reply from The Perfume Shop - Nottingham 180
The customer service from Tamara was excellent and professional i went away feeling money well spent.

Reply from The Perfume Shop - Nottingham 180
Great experience from the staff. AJ was especially helpful.

Reply from The Perfume Shop - Nottingham 180
Good service at the shop and quick home delivery of my order ….. thank you

Reply from The Perfume Shop - Nottingham 180
All went good! Quick delivery, great packaging! Nothing to complain about :)

Reply from The Perfume Shop - Nottingham 180

Reply from The Perfume Shop - Nottingham 180
I had to order in store as they did not have stock I wanted. I was really pleased with how quick my delivery was. Overall very happy!

Reply from The Perfume Shop - Nottingham 180
The shop had not what I was looking for to buy. Staff assisted me in buying online everything went well till it was delivered to their shop. Collection was very easy .
Good customer service.

Reply from The Perfume Shop - Nottingham 180

Reply from The Perfume Shop - Nottingham 180
Didn't have to leave home went on to app and received my delivery next morning thankyou The Perfume Shop.

Reply from The Perfume Shop - Nottingham 180
Response and delivery time executed very quickly

Reply from The Perfume Shop - Nottingham 180
I have been shopping here for years, I love the different variety’s to choose from & the good offers in store & online, the loyalty scheme is good, to be rewarded is always a great thing

Reply from The Perfume Shop - Nottingham 180
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.