Absolutely delighted with my purchase. Price was cheaper than anywhere else. Website easy to navigate. Amazing selection of scents & more. Choose free delivery so didn't expect it to turn up literally... See more
Company replied
Location
Switch locationUnit LG07, St Stephens Arcade, Chapelfield Shopping Centre, NR2 1SB NORWICH, GB
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See what reviewers are saying
I like the perfume shop, always better deals than most places. Royal Mail delivery not good! They give you a time slot and turn up hours later, I don’t want to spend my entire day waiting for a del... See more
Company replied
Everything is perfect friendly staff so helpful and patient also polite. Amazing products ven ordering from the app is easy and fast with excellent speed and great prices 👍 . My favourite place to t... See more
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Amazing when there are offers on but a bit pricey when retailing full price and can be bought a bit cheaper elsewhere. Live that they can engraved the bottles that is a big plus and packaging is beaut... See more
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Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit LG07, St Stephens Arcade, Chapelfield Shopping Centre, NR2 1SB, NORWICH, United Kingdom
4.8
Excellent
62 reviews
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Reply from The Perfume Shop - Norwich 145
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Norwich 145
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The staff were very helpful friendly…
The staff were very helpful friendly always with a smile. Nothing was too much for them, they helped me to choose. Amazing experience I will be back for sure.
5 July 2025
Unprompted review
Reply from The Perfume Shop - Norwich 145
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Always buy from the Norwich store
Always buy from the Norwich store, such lovely service from everyone there, full of smiles & I walk away happy, thank you so much Maddie, lilly, Gemma & Emily! ♥️
12 July 2025
Unprompted review
Reply from The Perfume Shop - Norwich 145
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
They all work as a team,friendly happy…
They all work as a team,friendly happy smiling. Good service. Like to thank all the girls there.here are some of there names,Gemma,Lilli,Emily,Maddie.and who ever I've missed out.keep up the good work.
11 July 2025
Unprompted review
Reply from The Perfume Shop - Norwich 145
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Reply from The Perfume Shop - Norwich 145
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop.
Half price and next day delivery
Half the price of everywhere else and next day delivery for £5 and still saved £17! Also i needed it within 2 days for a birthday gift
13 June 2025
Reply from The Perfume Shop - Norwich 145
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Norwich 145
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Delivered on time had a small problem…
Delivered on time had a small problem was corrected straight away
6 February 2025
Reply from The Perfume Shop - Norwich 145
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
The scent is so good
3 February 2025
Reply from The Perfume Shop - Norwich 145
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Reply from The Perfume Shop - Norwich 145
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Emily was awesome
Emily was awesome, I had no idea what I wanted I just knew a few notes from an old perfume I liked and she managed to find me a great perfume .
25 January 2025
Unprompted review
The staff in Norwich store were…
The staff in the store in Norwich were soooo helpful when I bought some perfume before Christmas that I definitely wanted to use the company again when I wanted some perfume! Would recommend
8 January 2025
Reply from The Perfume Shop - Norwich 145
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The availability
The availability, price, ease of purchase and speed of delivery.
Excellent thank you 👍
6 January 2025
Reply from The Perfume Shop - Norwich 145
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
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