Simran was very helpful in deciding what perfume to buy my girlfriend for her birthday She informed me of what was new what some popular choices are was overall a great experience will 100% come aga... See more
Company replied
Location
Switch location9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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See what reviewers are saying
Simran is such a brilliant sales person, she’s very delightful and helpful. I would normally shop online but would now always go in store because of her! I hope she gets all the reward and accolades... See more
Company replied
Stephanie was super nice and extremely helpful when it came to recommending and helping me choose the right scents. She really took the time to help me find what I was looking for. The shop is also re... See more
Company replied
Had a really nice experience at the perfume shop. Simran was very friendly and handled so well. She was helpful, and took the time to recommend the right fragrances without making me feel rushed. Her... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, United Kingdom
5.0
Excellent
347 reviews
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Today Olivia helped me and my son pick…
Today Olivia helped me and my son pick him a aftershave she was as extremely helpful and friendly and I will return to this store hoping she is working again all over really pleased with our shopping experience there thank you! X
21 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Such a good customer service there was…
Such a good customer service there was a lady called Olivia helped us really well.
19 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service by Ann
Great service by Ann, really helpful and polite led me to return following day to purchase perfume for my wife’s anniversary Olivia was great too
18 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Service was great a young lady called…
Service was great a young lady called Olivia helped me a lot to pick the scent I wanted and was great help
15 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Olivia in the…
Was served by Olivia in the Middlesbrough branch, super professional and polite.. she took her time and ensured I was happy with my purchase. Would highly recommend this store
15 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service Olivia was really helpful
Great service Olivia was really helpful
15 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
the employees were really helpful and…
the employees were really helpful and helped me to pick a perfume that my mum would actually like. the employee named olivia was so sweet despite our lack of knowledge for any of the perfumes and despite our age. i’m 14 and really really socially anxious, but the employee was really helpful and understanding.
14 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service
Helen was lovely to talk to. Not pushy for a sale and helped me find what I was looking for!
Excellent customer service!
10 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by the lovely Olivia who…
I was served by the lovely Olivia who was very helpful and knowledgeable . In the process i purchased 4 perfumes ☺️
9 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tamzeen offered excellent customer…
Tamzeen offered excellent customer service when I wanted to smell a range of perfumes and was very knowledgeable and helpful. I ended up making a purchase and it was on offer too so I was very pleased with The Perfume Shop overall and would return in the future.
8 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and quick delivery will…
Great service and quick delivery will definitely use again thanks to the lovely assistant in Middlesbrough Superdrug she was brilliant 🤩 nothing was a bother
3 March 2026
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Helen
Was served by Helen, super polite, helpful and friendly, 5 star customer service 👍
6 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The one who assisted us is very kind…
The one who assisted us is very kind and helpful. Her name is Sana. And she accommodates us really good 🥰
6 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
excellent service
served by sana
I have just been in this the shop, such a excellent customer service.the beautifull lady called sana was serving me, really patient, helpfull and polite, and excellent customer service ... she recommended some perfume.i got one. I will go back again . thanks alot
6 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helen was very helpful and attentive
Helen was very helpful and attentive
6 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic Service
The person who served me Olivia, was very helpful and patient helping me pick my fragrance
4 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Experience
I have been served by Sana several times, and each experience has been wonderful. She has helped and advised me on different perfumes with great knowledge and care. She is always polite, kind, and very friendly. Every time I visit, she maintains such a positive attitude toward me and other customers. I have felt comfortable and confident while speaking to Sana. She truly provides some of the best customer service I’ve experienced. I highly recommend her and sincerely appreciate her assistance. She is Gorgeous always has such a big smile on and always happy.
4 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfect 10/10
Helen was very helpful in the Cleveland center. Got the exact aftershave I was after, perfect customer service.
3 March 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia was really helpful in finding…
Olivia was really helpful in finding the aftershave we wanted! She was really friendly and kind! Very helpful, thank you!! ❤️
28 February 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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