I received excellent customer service from a young lady called Steph in the Cleveland Centre branch of the Perfume shop. She was professional, very helpful and friendly plus advising me of the discou... See more
Location
Switch location9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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See what reviewers are saying
I visited the Cleveland Centre store today and was served by Grace. She was very attentive, helpful and friendly. We tried a number of fragrances and she let me take my time in choosing a gift set. Th... See more
Company replied
Excellent customer service by Simran .I am glad to always purchase from the shop due to her customer satisfaction given to me
Company replied
Excellent customer service from Steph, She was friendly, professional and genuinely helpful throughout my visit. I purchased YSL Libre Santal Couture and Steph made the whole shopping experience a ple... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, United Kingdom
5.0
Excellent
412 reviews
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Stephanie was smiling and very nice and…
Stephanie was smiling and very nice and helpful she is the best. From the best customer
22 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello Hemat,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Simran went above and beyond to give me…
Simran went above and beyond to give me amazing advice and service. She is a credit to your company
21 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello Karen,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
10 out of 10
The service and price is second to non. Amazing choice and customer service.
14 September 2026
Reply from The Perfume Shop - Middlesborough 136
Hi Wendy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Served by simran lovely helpful girl…
Served by simran lovely helpful girl took time to recommend perfumes and help me choose
16 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello Catherine,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Simran was lovely
Suntan was lovely, a great help and helped me get a good deal
15 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello Sophie,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hi Amanda,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great service from Simran and Maddison
Excellent service received at The Perfume Shop today. Thank you Simran and Maddison. I will be back to get more surely.
14 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi Ayoade,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Simran from middles store was really…
Simran from middles store was really helpful and got everyhing we wanted
12 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello Rebeca,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Simran was fabulous in helping us out…
Simran was fabulous in helping us out for a gift for our friend.
10 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi Divij,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hi Jay,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had an enjoyable experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Really good customer service
Really good customer service. She knows her stuff as well. I was served by Anne
9 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello Nnameme,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I was served by a young lady
I was served by a young lady, really helpful and knowledgeable!
Thank you!
9 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi Cienna,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Lovely customer service from simran and…
Lovely customer service from simran and Anne she made my purchase extra special thank you x
9 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello Lauren,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hi Najib,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Very friendly Simran x
9 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Anne is amazingly knowledgeable and…
Anne is amazingly knowledgeable and helpful, I will never go elsewhere again
Thank You
9 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello Anthony,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service, nothing was too much bother and very happy and smiley
Served by Simran
9 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi Jade,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Cleveland Centre Middlesbrough
Went in to the Cleveland Centre shop, was served by Anne & Simran. Lovely ladies, helped me to try the perfumes I was interested in. Also got me to go for the gift set, which was a bargain! Great service :)
7 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello Emily,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The girl simran she is very good and…
The girl simran she is very good and humble great experience
7 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hi Samay,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Excellent shop customer service smiling…
Excellent shop customer service smiling very helpful and cheaper than other shops thankyou to the workers in shop especially Anne
7 September 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
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