Came in today leeds whiterose for Angel refill bottle at the perfume counter ended up buying another bottle also served by the lovely faye 😊 brilliant service happy with a smile 💖 overall super happ... See more
Company replied
Location
Switch locationDewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU Leeds, England, GB
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I was served on the 5th of August in the evening by one of the lovely staff members (I believe she said her name was Vanessa). She was very helpful in finding a perfume that suited my requirements and... See more
Paid a visit today at Leeds white rose and a lovely lady called Beth took care of me and was very kind and helpful definitely will be going back thank you Beth
Company replied
Faye was really helpful and fantastic service. Very nice and smiling all the time
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Dewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU, Leeds, England, United Kingdom
4.9
Excellent
136 reviews
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Friendly and helpful
I was served on the 5th of August in the evening by one of the lovely staff members (I believe she said her name was Vanessa). She was very helpful in finding a perfume that suited my requirements and she was also very friendly and approachable.
5 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Faye is the best there
Faye is the best there, most approachable and friendly person I've come across today. Assisted with son's birthday present and was so helpful, thank you! :)
Louise
5 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Came in today for Angel refill bottle…
Came in today leeds whiterose for Angel refill bottle at the perfume counter ended up buying another bottle also served by the lovely faye 😊 brilliant service happy with a smile 💖 overall super happy and pleased with my purchases.. she even gave me a little discount god love her ❤️ thank you so much faye for making my day ❤️
5 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
amazing service really helpful and…
amazing service really helpful and chatty will be coming again thanks to faye at the perfume shop.
Liam
3 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye was very helpful and kind great…
Faye was very helpful and kind great customer service
3 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very good service from start to finish…
Very good service from start to finish for my purchase, especially from Bev and Hayley. Would recommend all the time.
1 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Served by faye really polite and…
Served by faye really polite and friendly
1 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Served by Faya
Served by Faya, really good service and helped us quickly
1 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye was the best at the perfume shop
Faye was the best at the perfume shop! Excellent service.
1 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Bought some of my perfume I love and…
Bought some of my perfume I love and thanx to Faye she sorted out 20% off and went through all the prices with me also for my daughter! Amazing thank you Faye 😊
1 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye was great at helping us select the…
Faye was great at helping us select the correct the aftershave for a birthday gift. She was very welcoming and polite. Great at her job
1 August 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Paid a visit today at Leeds white rose…
Paid a visit today at Leeds white rose and a lovely lady called Beth took care of me and was very kind and helpful definitely will be going back thank you Beth
31 July 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Hayley
Hayley - abaolutely wondeful was extremely helpful best worker there in my opinion
31 July 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye absolutely saved my life with a…
Faye absolutely saved my life with a gift for my partner, thank you very much Ben
30 July 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Faye was really lovely and helpful with…
Faye was really lovely and helpful with me and my friend today
30 July 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Faye :)
30 July 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
What a lovely lady thanks served me
What a lovely lady that served me, Faye is an absolute asset to the team. Very helpful and great at advise letting me try different scents.
Best sales woman Iv met.
5* from me
29 July 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Vanessa really helped me with my…
Vanessa really helped me with my purchase today. Every question I had was answered and the best colleague who works there. Will defo be coming back xx
29 July 2026
Unprompted review
Reply from The Perfume Shop - Leeds White Rose SD 564
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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