The Perfume Shop - Leeds White Rose SD 564 Reviews 

197
•
TrustScore 5 out of 5

4.9

Dewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU Leeds, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Faye served us today and was incredible helpful with assisting us. She found us a better deal than we anticipated so we were over the moon! Really friendly and approachable! Thanks so much for your... See more

Company replied

Rated 5 out of 5 stars

Came in today leeds whiterose for Angel refill bottle at the perfume counter ended up buying another bottle also served by the lovely faye 😊 brilliant service happy with a smile 💖 overall super happ... See more

Company replied

Rated 5 out of 5 stars

Was served by a lady called Bev who went out with her way to help. I spent way more than I should’ve done. She really helped me to choose. I will definitely return again especially if Bev is working.

Company replied


Company details

  1. Perfume Store
  2. also in
  3. Beauty Product Supplier
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics Store
  6. Flavours, Fragrances and Aroma Supplier
  7. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Dewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU, Leeds, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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4.9

All reviews

(197)

35,459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been helped by Ruby she’s so sweet…

I’ve been helped by Ruby she’s so sweet and kind. Very patient with our search for a perfume for our aunty.

17 October 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Mirabel,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye served us today and was incredible…

Faye served us today and was incredible helpful with assisting us. She found us a better deal than we anticipated so we were over the moon!
Really friendly and approachable!
Thanks so much for your help.

16 October 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello Sophie,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great customer service

Was served by a lady called Bev who went out with her way to help. I spent way more than I should’ve done. She really helped me to choose. I will definitely return again especially if Bev is working.

16 October 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Jaqui,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye has been amazing!

Faye has been amazing!! Excellent customer service she deserves a raise!

13 October 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Sophia,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was really helpful and managed to…

Faye was really helpful and managed to sort my online order for me when I came in store. It was for a wedding present for my husband so really appreciated the help! Thank you!

13 October 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Amy,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Was served by Faye today she was a…

Was served by Faye today she was a great help, a credit to your company!!! Went above and beyond to help me choose the right perfume!!

13 October 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello Sammy,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was Really chatty and happy and…

Faye was Really chatty and happy and was really helpful

13 October 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Finlay,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service from Faye!

Excellent service from Faye!

2 October 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello Rumona,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Really good experience thanks Faye

Really good experience thanks Faye

27 September 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello Harvey,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye is a great member of staff

Faye is a great member of staff, very helpful and friendly thank you for your help.

24 September 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Shannon,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Bev was so friendly and helpful

Bev was so friendly and helpful. Went above and beyond with service for us today excellent! 😊

23 September 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello Olivia,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was very nice to myself and my…

Faye was very nice to myself and my friend. We got a very good deal for a perfume and she helped wrap with love and a huge smile. Thank you Faye.

17 September 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello Halima,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Our experience was great

Our experience was great. We want to say a huge thankyou to Faye she helped us pick out 2 lovely new fragrances to try. One being out of our comfort zone but still well loved. She’s an amazing seller in my opinion needs a raise 😉.

13 September 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Abi,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service from Faye went above…

Excellent service from Faye went above & beyond would definitely recommend going to Faye.

9 September 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Ash,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was lovely we had a nice…

Faye was lovely we had a nice conversation:)

9 September 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Natasha,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Was assusted by Vanessa who was really…

Was assusted by Vanessa who was really helpful and served with a smile. Great range of products at reasonable prices.

6 September 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Thelma,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Hey Faye helped me today she did…

Hey Faye helped me today she did amazing at choosing my wedding perfume.

4 September 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hi Amy,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was amazing really helpful & kind…

Faye was amazing really helpful & kind xxx

3 September 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello Megan,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was amazing

Faye was amazing, very patient, helpful and kind! Excellent customer service! Thank you!

31 August 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Faye was lovely

Faye was lovely! Made us feel welcome and i appreciated her help.

28 August 2026
Unprompted review
The Perfume Shop - Leeds White Rose SD 564 logo

Reply from The Perfume Shop - Leeds White Rose SD 564

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

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