Huge thanks to Adara at The Perfume Shop in the Ilac Centre! She helped me track down my favorite Ralph Lauren New York Club perfume and was incredibly helpful. She even spoke to me in French, which I... See more
Company replied
Location
Switch locationUnit 5, Ilac Centre, Henry Street, D01 RW86 DUBLIN, IE
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See what reviewers are saying
Adara gave us warm welcome even though when we just wanted to compare prices. We came back the same day to buy the perfume we wanted because of the excellent prices, offers, and the great customer ser... See more
Company replied
I went into the store last week and the staff were all so friendly, Eimear was very helpful showing me different options for the perfect gift for my mam!
Company replied
I had a great experience shopping here. The store has a fantastic selection of perfumes, and everything was well presented. A huge thanks to Callum, who was very friendly, knowledgeable, and patient.... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 5, Ilac Centre, Henry Street, D01 RW86, DUBLIN, Ireland
4.8
Excellent
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Amazing staff know what they're talking…
Amazing staff know what they're talking about
14 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent staff such as Daniel
Excellent staff such as Daniel, Alan who are great and serve customers with care and love. Great service from them.
13 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
I received excellent service; they showed me the different types of perfume and answered all my questions
12 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I went into the store last week and the…
I went into the store last week and the staff were all so friendly, Eimear was very helpful showing me different options for the perfect gift for my mam!
4 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Huge thanks to Adara at The Perfume…
Huge thanks to Adara at The Perfume Shop in the Ilac Centre! She helped me track down my favorite Ralph Lauren New York Club perfume and was incredibly helpful. She even spoke to me in French, which I really appreciated. A wonderful shopping experience from start to finish!
8 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent cx experience and offers
Adara gave us warm welcome even though when we just wanted to compare prices. We came back the same day to buy the perfume we wanted because of the excellent prices, offers, and the great customer service experience Adara provided.
9 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Todo excelente y la atención de Adara…
Todo excelente y la atención de Adara muy buena, recomiendo.
9 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Exceptional customer service
Even though the shop was busy, Callum took his time and provided exceptional customer service. I will definitely come back.
8 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great recommendations from the team
Great recommendations from the team. Callum especially helped me out a lot!
8 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I've went to the perfume shop in the…
I've went to the perfume shop in the ilac a few times and its genuinely became my favourite shop, they are such welcoming and kind people who go out of there way to help with any of your perfume needs
6 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The greatest staff I have ever met in…
The greatest staff I have ever met in the ilac shopping centre, always making you feel welcome and a good laugh when you go in
I love watching there tiktok videos there a great bunch of people
6 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The service from Indah was wonderful
The service from Indah was wonderful! You were amazing.
7 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Top Class
Wide selection of stock. Very organised. Staff were very helpful, offering help at every turn!
They were very patient with me as I was very particular and found just the right thing I was looking for!
6 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Such great customer service and the…
Such great customer service and the staff are all lovely especially Callum he was such a big help
2 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very good experience
Very good experience. Callum was a great sales person. Walked away with a new selection of fragrances.
1 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iliac perfume shop
went into the perfume shop today, was looking for the perfect perfume for my girlfriend. i received exceptional service from callum who was so knowledgable on the various perfumes, and so personable. will definitely be returning in future.
2 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had a great experience shopping here
I had a great experience shopping here. The store has a fantastic selection of perfumes, and everything was well presented. A huge thanks to Callum, who was very friendly, knowledgeable, and patient. He took the time to understand what I was looking for, made some excellent recommendations, and never made me feel pressured. His customer service really stood out and made the whole experience enjoyable. I'll definitely be back and would highly recommend this shop to anyone looking for quality fragrances and excellent service.
1 August 2026
Unprompted review
Reply from The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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