Lisa provided amazing service while helping me choose the right perfume. She was incredibly attentive, patient, and knowledgeable throughout the whole experience. She took the time to understand what... See more
Company replied
Location
Switch locationc/o Superdrug, Unit 24 Broadwalk Shopping Centre, Station Road, HA8 7BD LONDON, GB
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See what reviewers are saying
Good experience with Ragni ,helpfull.
Company replied
Lisa the lovely patient kind assistant displayed excellent customer service in helping me choose a fragrance.She also wrapped it up beautifully making it special for myself & her kind words also m... See more
Company replied
I had a fantastic experience at The Perfume Shop! The staff were incredibly friendly and knowledgeable, helping me find the perfect fragrance without any pressure. They took the time to understand... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Unit 24 Broadwalk Shopping Centre, Station Road, HA8 7BD, LONDON, United Kingdom
4.9
Excellent
112 reviews
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Lisa the best seller in The Perfume shop
Lisa provided amazing service while helping me choose the right perfume. She was incredibly attentive, patient, and knowledgeable throughout the whole experience. She took the time to understand what I liked and guided me through different options without ever making me feel rushed. Her friendly approach and attention to detail made the experience enjoyable and memorable. Thanks to Lisa, I found the perfect perfume and had a genuinely wonderful shopping experience. Highly recommend her excellent customer service.
7 May 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I recomand this parfum shop ,they have…
I recomand this parfum shop ,they have a good promotions and the costumer service is impecabile ,it was a very nice lady in there witch her name is ragini witch is very lovely and helpfull ,I really recomand!
28 April 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a fantastic experience at The…
I had a fantastic experience at The Perfume Shop! The staff were incredibly friendly and knowledgeable, helping me find the perfect fragrance without any pressure. They took the time to understand what I like and recommended options that suited my style perfectly.
The store was clean, well-organized, and had a great selection of both classic and new scents. I also appreciated the tester availability, which made it easy to try before buying.
Overall, excellent customer service and a really enjoyable shopping experience. I’ll definitely be coming back again!
22 April 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience!
Naeema is a star! She's very knowledgeable about the fragrances. The level of patience she showed us is top notch! Thank you! We'll definitely come back ❤️
19 April 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Service by Tina
Excellent Service by Tina, she was very helpful
12 April 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience was extremely excellent
My experience was extremely excellent, Naeema was patience and knowledgeable and most of all professional
11 April 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Hi,
I have had an excellent experience with the service me and my mother got when we came to the store on Saturday afternoon. To purchase a perfume, I wish I could remember the assistant is name so I can mention her. But nevertheless she was helpful, and a amazing woman.
Thank you for the good service.
4 April 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naeema is amazing and her manager is…
Naeema is amazing and her manager is absolutely fantastic. The service was very pleasant and we shared a few life’s despite professionalism. Thank you both once again.
16 March 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always helpful with a smile in their…
Always helpful with a smile in their faces! I have been coming here for years.
13 March 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ragini was amazing!!!
Ragini was amazing!!!! Very prompt, patient and knowledgeable of her scents. Instantly drew me into the purchase.
13 March 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful
Very helpful - Tina - completely understood what I was searching for.
18 February 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good customer service
Very good customer service. Naeema was friendly and very helpful. She gave good advice and helped me to make a purchase.
Naeema was also very funny she made me lol!
12 February 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I been served by Tina she is very…
I been served by Tina she is very helpful and very kind
8 February 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naeema was very knowledgeable and…
Naeema was very knowledgeable and helpful when choosing the right perfume. Would recommend coming here again
7 February 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ragini was a pleasure to be served by…
Ragini was a pleasure to be served by today. Really enjoyed my time here.
7 February 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tina was a very excellent sales…
Tina was a very excellent sales representative of the company's. She served me well and was very polite and quite helpful to me even when I was u undecided about what I really wanted. In the end, I was happy about Tina's customer service as she helped me throughout the purchase process for a Valentino ladies perfume.
I will definitely visit tue store in the future for Tina's sake.
Thank you, Tina.
6 February 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ragini was amazing
Ragini was amazing, just came to look around but ended up buying stuff because of her amazing personality 😊
6 February 2026
Unprompted review
Reply from The Perfume Shop - Edgware SD 535
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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