Macy was very kind and helped me and lots of my friends and we are younger so you would expect trouble but she wasn’t rude or anything like that and was a brilliant help thank you macy
Company replied
Location
Switch locationUnit 15a, Kingsgate Centre, KY12 7QU DUNFERMLINE, GB
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See what reviewers are saying
I popped into the Dunfermline shop undecided on which perfume I wanted. John the staff member was exceptionally helpful and his knowledge of each perfume was unbelievable. He even wrote the name... See more
Company replied
Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aft... See more
Company replied
Staff where very helpful and did everything they could to help. Very efficient too.
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 15a, Kingsgate Centre, KY12 7QU, DUNFERMLINE, United Kingdom
4.9
Excellent
87 reviews
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Reply from The Perfume Shop - Dunfermline 193
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
The staff at kingsgate are superb also…
The staff at kingsgate are superb also very helpful, many thanks as usual.
26 February 2025
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Good staff dunfermline
14 November 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
The staff are extremely friendly
The staff are extremely friendly, knowledgeable and helpful. My experience had clearly been felt by the couple in front of me who gave them chocolates for their repeated help and service. A cracking wee shop, I'll definitely buy from there again.
25 September 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Was in today picking perfume for my…
Was in today picking perfume for my Daughters upcoming wedding. Aibhilin was brilliant advising us and we felt very happy with her choices for us. 5 star service.
30 August 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
We appreciate your wonderful review! We are so happy to hear that you felt supported in choosing the perfect perfume for your daughter's wedding.
Kind regards,
Jasmyn
The Perfume Shop
Great service.
Friendly and knowledgeable counter staff, always ready to help. Providing relevant purchase options and highlighting pertinent offers.
Will buy from here again.
30 August 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
OMG Lauren girl!!
OMG Lauren girl!!! Had a GRAND experience being attended by you.You were so patient with me and my friend being indecisive and trying out almost the whole shop😩
You’re a star girl, you deserve an increment!!!
4 August 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Dealt with a nice lady named Claire who…
Dealt with a nice lady named Claire who was absolutely fantastic. Had brilliant customer service skills. Very helpful and patient when trying to help me decide on the right aftershave. Wasn’t at all pushy for a sale. Gave loads of samples to take away and let the scents settle before another smell test to try and decide the right one. Made the decision and came back in to see Claire to make the purchase. Wish everyone in high street shops were as nice as she was.
2 August 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you for your response and positive feedback!
The Perfume Shop Team
More than half price for perfume both…
More than half price for perfume both my daughters love, saved me a small fortune for the start of Christmas shopping
7 July 2025
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Always a happy face from the girls in…
Always a happy face from the girls in the Dunfermline store.
They help you with any advice and alway willing to help.
18 July 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Debbie and the other ladies are all…
Debbie and the other ladies are all very nice and helpful.
27 May 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Claire was super helpful and informative
Claire was super helpful and informative
30 May 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Great shop, Great staff
Went in to the shop today a kind staff member Claire was very attentive, helping me choose the perfect aftershave between their large selection.
21 May 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Perfect⭐️⭐️⭐️⭐️⭐️
9 May 2025
Reply from The Perfume Shop - Dunfermline 193
Thank you for your positive review!
The Perfume Shop.
Welcome smiles
Lauren was super friendly and helpful. She shared her knowledge of the scents and helped us make a purchase after signing up to the reward scheme. Another plus on the store is that it’s not overpowered by strong scents as these are discreetly wafted using scent cards.
26 April 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Julian Peschken-Holt,
Thank you for your kind review! We're so happy to hear you had a positive experience and that our team member was able to help you make a purchase. We appreciate you taking the time to share your feedback and we're glad you enjoyed the store's atmosphere. We look forward to welcoming you back soon.
The Perfume Shop
10/10 from Claire
Claire was a delight and a credit to the business. Never pushy and always helpful and patient even after I asked to smell half the store.
2 May 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great customer service
The team here, especially Eileen, are always incredibly welcoming and helpful. I regularly visit to pick up a few aftershaves for the season, and they always take the time to help me find exactly what I’m looking for, often pointing me toward some great deals too. Their friendly service makes shopping here a real pleasure.
26 April 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
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