Always great help and service from Rose who knows her stuff and never steers us wrong. Previously had found my son and I some great deals for ourselves while we were shopping for others which was grea... See more
Company replied
Unit L34 Overgate Centre, Dundee, DD1 1UF ANGUS, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Always great help and service from Rose who knows her stuff and never steers us wrong. Previously had found my son and I some great deals for ourselves while we were shopping for others which was grea... See more
Company replied
My absolute favourite perfume hands down! Nothing has changed in scent since I was 18, im now 40, my daughter instantly loved the smell and I had to order another bottle, a little strange because she... See more
Company replied
Steph was fantastic and so helpful. Was in today to get an aftershave for our upcoming wedding to buy my other half a gift. Was quite indecisive and Steph was brilliant. So informative, really helpful... See more
Company replied
I visited the Perfume Shop in Dundee (Overgate Mall) on Monday and I had the best experience ever. The staff member (Mary) was extremely welcoming, kind, friendly and guided me throughout the process... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit L34 Overgate Centre, Dundee, DD1 1UF, ANGUS, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always great help and service from Rose who knows her stuff and never steers us wrong. Previously had found my son and I some great deals for ourselves while we were shopping for others which was greatly appreciated!

Reply from The Perfume Shop - Dundee 273
Steph was fantastic and so helpful. Was in today to get an aftershave for our upcoming wedding to buy my other half a gift. Was quite indecisive and Steph was brilliant. So informative, really helpful & we got there in the end.

Reply from The Perfume Shop - Dundee 273
I’ve been in store today and was served by Liz her service was so good I came back later and bought another 4 bottles. She gave me some free gift. Excellent service.

Reply from The Perfume Shop - Dundee 273
The level of attention to my requirements was incredible, I am very grateful for the knowledge the team carried and level of personalisation I received during my visit . Upon all things each purchase was treated on the same level of detail regardless of price . I couldn’t be happier with my experience and purchase

Reply from The Perfume Shop - Dundee 273
Easy to buy online great selection of beautiful perfumes and a great price

Reply from The Perfume Shop - Dundee 273
Shop in Dundee is amazing and Liz is a superb customer service rep. Wel done and keep up with the good work!

Reply from The Perfume Shop - Dundee 273

Reply from The Perfume Shop - Dundee 273
As always, the motivation to come to this very store is because of the warmth and wonderful reception and an amazing customer service I receive all the time…Truly, the staff are amazingly talented and approachable and always helpful. To name but few; Rose and Gargi and I really miss Liz. A massive thanks for all your assistance and great customer service…It’s always very appreciated. God bless you ALL, Amen!!!

Reply from The Perfume Shop - Dundee 273
Why there’s no 7 stars ? I would love to give 7 thank you 🙏

Reply from The Perfume Shop - Dundee 273
The staff are very friendly and helpful and especially Liz is helpful and it’s my favourite shop.

Reply from The Perfume Shop - Dundee 273
My absolute favourite perfume hands down! Nothing has changed in scent since I was 18, im now 40, my daughter instantly loved the smell and I had to order another bottle, a little strange because shes now 18 wearing and smelling exactly like her mama at 18, all her friends now want it! The perfume shop seems to be the only place I can find this perfume, I was kept updated throughout the whole delivery process, it was delivered with such care both times, well packaged aswell, bonus!
5* from me! Can't wait to order more of Ed Hardy 😍

Reply from The Perfume Shop - Dundee 273
Ordered online and delivered free when they said it would be …. would definitely use again

Reply from The Perfume Shop - Dundee 273

Reply from The Perfume Shop - Dundee 273
Gargi was well aware of the various perfumes and was able to help us with utmost professionalism

Reply from The Perfume Shop - Dundee 273
Such lovely staff, was helped by a young woman called Gargi she was so helpful and willing to help me when I had lots of questions couldn’t recommend this place more, 5 stars

Reply from The Perfume Shop - Dundee 273
Wide range of fragrances at great prices. Got 2 bottles wrapped and personalised ribbons. Tremendous + thanks to Jennifer in the Overgate shop in Dundee.

Reply from The Perfume Shop - Dundee 273
What great service, advice was brilliant over the phone before I ordered from warehouse to be delivered.

Reply from The Perfume Shop - Dundee 273
I went into the Dundee Overgate shop on Friday 23rd November. Liz Hume was very kind, friendly and helpful. I was looking for an Aftershave for my husband. Liz recommend a few and gave me samples to try. Was extremely happy with my purchase, and with the service!

Reply from The Perfume Shop - Dundee 273
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.