The Perfume Shop - Dalston 219 Reviews 16

TrustScore 4 out of 5

4.2

Unit 18a Kingsland Shopping Centre, E8 2LX LONDON, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've just left the store in Dalston and was blown away by the exceptional customer service I received from a member of the team called Samiyah. Her knowledge of the perfumes, her passion for the wo... See more

Company replied

Rated 5 out of 5 stars

I met such a lovely friendly helpful girl named Samiyah who took her time in finding my summer scent. Thanks to her i managed to come and buy more than one perfume. Definitely will be coming back to p... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful and professional. Hatty the manager of kingsland shopping centre was very helpful and professional. Highly knowledge on products and gave excellent advise. Many thanks to the m... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 18a Kingsland Shopping Centre, E8 2LX, LONDON, United Kingdom

4.2

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Easy to order

Products came on time was easy to order and perfumes smell beautiful

26 March 2026
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Samiyah has been very helpful

Samiyah has been very helpful, extremely lovely and patient!! Thank you so much

4 February 2026
Unprompted review
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Haven’t had time to get on here because…

Haven’t had time to get on here because of the Christmas rush, but now finally found some free time and had to come on here and leave a review, the young black lady in this store she was ever so helpful and very patient with me as I was unsure of what I was looking for she’s a real gem.💎

23 December 2025
Unprompted review
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Rated 1 out of 5 stars

I had bad experience last time I went…

I had bad experience last time I went there ! The Asian lady was rude to me and two Asian guys they wanted to tried ladies parfume! I will never returned back!

1 December 2025
Unprompted review
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hi,

If you'd like to discuss further, please pop in touch via email.

The Perfume Shop.

Rated 5 out of 5 stars

Extremely helpful and professional.

Extremely helpful and professional.
Hatty the manager of kingsland shopping centre was very helpful and professional.
Highly knowledge on products and gave excellent advise.
Many thanks to the manager hatty and the team
Keep up the high level of customer service.

16 September 2025
Unprompted review
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

Rated 5 out of 5 stars
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Exceptional customer service.

I've just left the store in Dalston and was blown away by the exceptional customer service I received from a member of the team called Samiyah. Her knowledge of the perfumes, her passion for the work she undertakes and her desire to help me maximise my budget was truly wonderful and welcomed. The store is very lucky to have her, she made my day!

I'll be back to get my bottle of Donna Born in Roma - very soon. Please congratulate her on representing the Prefume Shop Brand so well. A bright source of life in a world full of many troubles! Thanks Samiya you are AWESOME!!!

15 August 2025
Unprompted review
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hi,

Thanks for your positive review! We appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Lovely people

Carolina was a start! She is very friendly.
She helped me choose a perfume for my friend and had a lot of patience.

It's not my first time here, and in general, all of the girls working there are lovely.

10 June 2025
Unprompted review
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

I always shop at the dalston branch

I always shop at the dalston branch. the girls are super helpful and always happy and funny they always make my day pleasant. 5 star to all of them

1 May 2025
Unprompted review
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Amazing service

Amazing service. Samiyah was incredibly helpful and super knowledgeable. 10/10 service

1 May 2025
Unprompted review
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

I met such a lovely friendly helpful…

I met such a lovely friendly helpful girl named Samiyah who took her time in finding my summer scent. Thanks to her i managed to come and buy more than one perfume. Definitely will be coming back to purchase from Dalston

18 April 2025
Unprompted review
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Amazing staff always happy to help…

Amazing staff always happy to help hattie was so helpful and her customer service is always on point amazing guys thank you

18 April 2025
Unprompted review
The Perfume Shop - Dalston 219 logo

Reply from The Perfume Shop - Dalston 219

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 1 out of 5 stars

My online order, where is it gone. Supposed to be in store for me to collect

So I ordered my aftershave online, which supposed to be collected in the perfume shop in Dalston Kingsland. It was a very important gift for someone. However contacted the branch in Dalston. 1st a lady said it's not been delivered as yet I must wait. Then I contact them a few days later. Was told it was collected. Strange as I did not collect it. So now they are investigating my missing item. Was a great customer but will never purchase online from the perfume shop again. Darren

28 November 2024

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