The Perfume Shop - Cumbernauld 179 Reviews 154

TrustScore 5 out of 5

4.9

Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had the greatest experience with Norma and Janet. So helpful and kind. Been shopping with the perfume shops for years and today being my best experience lovely women. Was supposed to just be looking a... See more

Company replied

Rated 5 out of 5 stars

Went into the shop only wanting an atomiser and ended up with 3 fully filled. Donna was amazing, went above and beyond helping me and my daughter choose our scents. Would highly recommend xx

Company replied

Rated 5 out of 5 stars

TPS Cumbernauld is the best for customer service! This is my 2nd review in a short space of time. TPS is my go to for most gifts I buy, mainly because I really like the selection, the products and the... See more

Company replied

Rated 5 out of 5 stars

Both ladies (Norma and Jeanette)at the Cumbernauld store were very helpful and knowledgeable, Norma served me I ended up with my favourite after shave at nearly half price , a new Ralph Lauren bag for... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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Rated 5 out of 5 stars

Had the greatest experience with Norma…

Had the greatest experience with Norma and Janet. So helpful and kind. Been shopping with the perfume shops for years and today being my best experience lovely women. Was supposed to just be looking and ended up with two new beautiful perfumes thanks so much

25 April 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Janet was amazing serving me today in…

Janet was amazing serving me today in the Cumbernauld store 10/10 service!

18 April 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fab customer service

Went into the shop only wanting an atomiser and ended up with 3 fully filled. Donna was amazing, went above and beyond helping me and my daughter choose our scents. Would highly recommend xx

18 April 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

My elderly mother wanted to treat…

My elderly mother wanted to treat herself with her favourite perfume which was a lot cheaper in another shop in Cumbernauld town centre, Jackie the assistant went over and above to help my mother bring the price down to the same, both assistants took care, chatted with my mum which made her day 😁 thank you to the ladies at Cumbernauld store

3 April 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very helpful staff,Val was more than…

Very helpful staff,Val was more than helpful

2 April 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Val was very helpful

Val was very helpful, knowledgeable and patient. Will be back also because prices were competitive.choose this shop!

24 March 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great wee shop

Great wee shop with very helpful staff.

21 March 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

They were very helpful with my purchase…

They were very helpful with my purchase and helped me with a discount, janette was extremely helpful and even helped me wrap my gift

18 March 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

TPS Cumbernauld is Scentsational!

TPS Cumbernauld is the best for customer service! This is my 2nd review in a short space of time. TPS is my go to for most gifts I buy, mainly because I really like the selection, the products and the staff. The girls in this shop can’t do enough for you, happy to give advice and highlight the best offers. Both Jackie and Janet are an absolute credit to the company. I hope this business continues to thrive in Cumbernauld, I refuse to go anywhere else!

15 March 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Was helped by Val today

Was helped by Val today. She was very knowledgeable and pointed me in the right direction for a great mother's day gift for the wife from the kids. Great customer service

14 March 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

💕excellent customer service

💕excellent customer service

14 March 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very good friendly service

Very good friendly service

8 March 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Janet and val were really helpful and I…

Janet and val were really helpful and I had a lovely experience in the shop today xx

23 February 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Val and Janet were fabulous :)

Val and Janet were fabulous :)

23 February 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great help and very friendly

23 February 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

amazing!

came in looking for a few perfumes for my brothers birthday and Janet was amazing at giving recommendations and was so kind! great service and ended walking away with some lovely perfumes

22 February 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!
Val and Janet 👍

14 February 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Brilliant

Very helpful and lovely stuff, Val was absolutely amazing massive thank you to her x

13 February 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely treat/Served by Val

Popped in to my local Cumbernauld branch and left with some gorgeous new perfume. Served by Val who I have made a few purchases with now, really knowledge and homes in on my taste really well! The 20% discount means its hard not to treat yourself!

8 February 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience

Great experience, got great advice from Val and great customer service. Will be back again.

8 February 2026
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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