I had a very positive shopping experience with The Perfume Shop. The service was excellent, the ordering process was straightforward, and the overall experience was smooth and enjoyable. I was very... See more
Company replied
Location
Switch locationUnit 1a West Orchards Shopping Centre, CV1 1QX COVENTRY, GB
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See what reviewers are saying
I went there know nothing about perfumes but glad Jesika lovely girl was there to help me out and guide me through the different fragrances and helped me differentiate them like girls do to be honest... See more
Company replied
I was served by Tajinder and she did an amazing job. She greeted me with such a lovely, comforting smile that immediately made me feel welcome. She was so friendly from start to finish and made the wh... See more
Company replied
I like the perfume shop and regularly use it for birthday and Christmas gifts. But I always have to order the gifts to be delivered to my own address. Prices are keen and delivery prompt. My only m... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 1a West Orchards Shopping Centre, CV1 1QX, COVENTRY, United Kingdom
5.0
Excellent
2K reviews
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Reply from The Perfume Shop - Coventry 299
Hello Beata,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Amazing shopping experience
Amazing shopping experience. Jesika was very helpful and patient.
22 October 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Asmaa,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Delivered quicker than expected
Delivered quicker than expected. Easy to navigate website.
16 October 2026
Reply from The Perfume Shop - Coventry 299
Hello Natasha,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I had a very positive shopping…
I had a very positive shopping experience with The Perfume Shop. The service was excellent, the ordering process was straightforward, and the overall experience was smooth and enjoyable. I was very pleased with the quality of the products and the professional service provided with staff especially a lady manager who was onduty was very helpfully to show me how to use my clearpay card. I would happily recommend The Perfume Shop to friends and family, and I look forward to shopping with you again.
Thank you for making my shopping experience such a pleasant one!
Scent with love! ❤️
2 October 2026
Reply from The Perfume Shop - Coventry 299
Hi Richard,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Professional and friendly service
Professional and friendly service! I was seen to quickly and Ashleigh was a Great help for me!
13 October 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Adrian,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ethan was very good thank you very much
6 October 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ethan was a lovely and welcoming.
6 October 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Henry,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ethan was very helpful top service...
30 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Aj,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
I went there know nothing about…
I went there know nothing about perfumes but glad Jesika lovely girl was there to help me out and guide me through the different fragrances and helped me differentiate them like girls do to be honest they all are same if you are man. So it was a pleasure to be there.
27 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Karan,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Daniel was really kind and helpful!
26 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Bella,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Daniela was very great and welcoming
Daniela was very great and welcoming. She explained the whole process very well and was super friendly. Would 100% recommend to others :)
26 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Xinyi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Ashliegh provided me with great service
Ashliegh provided me with great service
23 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Shab,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Daniela served me she is very nice
Daniela served me she is very nice, friendly she’s very good I loved how she wrapped the gift she did it very neatly better then me
22 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Iffat,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The store has a good selection of…
The store has a good selection of perfumes and Daniela was wonderful and friendly.
22 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Watshani,
Thank you for your 4⭐review! We truly value your feedback and are pleased to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Excellent service
Excellent service, Daniella was especially helpful
22 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Kaisha,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ashleigh was very helpful today she…
Ashleigh was very helpful today she helped me find a birthday gift , she was very kind and lovely thank you so much for your help today
21 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Rebeca,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ashleigh was very helpful today
Ashleigh was very helpful today, helping me choose a birthday gift for my father. Thank you so much for the help
21 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Ioan,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing customer service
Amazing customer service. Ashleigh was of great help very friendly would highly recommend. Thank you😊
21 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Rebyy,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I buy perfumes for my wife very good…
I buy perfumes for my wife very good price staff very nice behaviour 👌 recommend to visit.. Staff ASHLEIGH she is very sweet and humble ❤️
20 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Hasnain,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Daniella made this experience amazing…
Daniella made this experience amazing for me and my friends!! 🤩🤩
15 September 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Nicolas,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
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