I had such a wonderful experience shopping here! While the selection is great, what really sets this shop apart is the team. The staff are attentive and friendly, but I particularly want to highlight... See more
Company replied
Location
Switch location9 Trinity Square,, CO1 1JR COLCHESTER, GB
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Jullie was an absolute star! 🌟 She was so lovely, friendly, and helpful, and her customer service was amazing. She made the whole experience even better and helped me find exactly what I was looking... See more
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Really good, only thing to not get the full 5 stars was on the personalised ribbon the letters were rubbing off other than that fab. Fast delivery Good communication Definitely recommend
Company replied
The branch in colchester has excellent customer service. All thanks to Jules, the loveliest lady ive ever come across. Always a pleasure seeing her, makes buying perfumes so much fun. Always have to p... See more
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Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
9 Trinity Square,, CO1 1JR, COLCHESTER, United Kingdom
4.9
Excellent
164 reviews
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Stuart at the Colchester branch is top-notch!!
My husband and I visited The Perfume Shop in Colchester as I was looking to try some new scents and find one that I could wear every day. Stuart was extremely helpful and enthusiastic despite my particularities—I swear he would’ve let me try every scent in the store if I’d a mind to!—and he even introduced my husband to a couple new colognes as well. I ended up settling on a perfume familiar to me, but the experience of being able to try them out in person with a stellar, knowledgeable salesperson was bar-none. Highly recommend anyone stop in and give a shout to Stuart; he’ll help you find something you like!
24 January 2025
Unprompted review
Reply from The Perfume Shop - Colchester 189
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Hi two Laura’s Colchester branch
Hi just want to say that myself and my daughter visited your Colchester store to buy some perfumes for Xmas gifts for the family,we met a lovley young lady Laura (lovley purple hair) who served us she was so bubbly and happy she helped us to choose what we required as we was totally confused with all the perfumes ,Laura was very attentive with every question I had showing and explaining different product’s, amazing made us feel very comfortable and did not rush us at all then low and behold another young lady also named Laura came to help as well, both girls were very polite great customer service we left the store very happy customers!!!well done girls you helped to take some of the stress out of Xmas shopping brilliant!!!!and happy Christmas to you both x
13 December 2024
Unprompted review
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