The Perfume Shop - Burnley 302 Reviews

345

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5.0

Perfume Store

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75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB

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Collecting my order today, definitely service with a smile,quick and efficient.served by Jamie & Danielle very helpful and friendly,and polite. Got some suggestions for future aftershaves for son he... See more

So happy with my experience at the perfume shop, Tash at the Burnley store was great in helping me find the perfect perfume for my mother in law, great price and not in the shop for ages either. Will... See more

I bought a present for my daughter’s 16th birthday, and Tash and Maryam were so helpful in choosing the perfect gifts. They are such lovely and friendly girls. It was my first time shopping at Th... See more

Company replied

Went in didn’t know what perfume I wanted Georgia was helpful and let me smell a few and talked to me about what I wanted then I asked about the mini refill £9.99 and she explained it and I bought one... See more

Company replied

Company details

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.

Contact info

75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, United Kingdom

5.0

Excellent

345 reviews

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All reviews

(345)

35,655 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

36 minutes ago

We were attended to from the moment we…

We were attended to from the moment we set our foot in the shop , the experience was great,thank you Jamie

21 July 2026

Unprompted review

5 hours ago

Collecting my order today

23 July 2026

Unprompted review

10 hours ago

Jamie helped pick me lots of new perfumes…

Jamie let me smell lots of new perfumes and even picked the nicest ones for me, will definitely be returning again

23 July 2026

Unprompted review

10 hours ago

We was served by Georgia and she was…

We was served by Georgia and she was absolutely lovely, she was patient with us trying a few and she was completely understanding

23 July 2026

Unprompted review

A day ago

Imma was great help and good customer…

17 July 2026

Unprompted review

3 days ago

18 July 2026

Unprompted review

5 days ago

Good customer service

18 July 2026

Unprompted review

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