Calvin was very helpful and help me fund some amazing perfumes for my family
Company replied
c/o Superdrug, 452-456, Brixton Road, Stockwell, SW9 8EA LONDON, GB
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Calvin was very helpful and help me fund some amazing perfumes for my family
Company replied
I went into The Perfume Shop in Brixton this afternoon and was served by Eleorah. She was very calm by nature, polite and happy to help. There were two products that I intended to purchase but unfor... See more
Company replied
How refreshing to be served by someone who actually knows what customer service is Noor made my shopping experience extremely enjoyable She took time and listened to what I needed asking the rig... See more
Company replied
Karen, Ayan, Natalie are the besttt, took their time with my picky self to test multiple fragrances until coming to a mutual decision. Perfume shop Brixton main road! Their vibe, energy and prof... See more
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Superdrug, 452-456, Brixton Road, Stockwell, SW9 8EA, LONDON, United Kingdom
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Calvin was very helpful and help me fund some amazing perfumes for my family

Reply from The Perfume Shop - Brixton SD 554

Reply from The Perfume Shop - Brixton SD 554
Ayan (from Brixton) was so lovely and accommodating with great recommendations.

Reply from The Perfume Shop - Brixton SD 554

Reply from The Perfume Shop - Brixton SD 554
Product was good I did see as soon as I bought it another one but double in size fir cheaper but ok

Reply from The Perfume Shop - Brixton SD 554
Great product, Great price, timely stress free delivery

Reply from The Perfume Shop - Brixton SD 554
Very professional,attentive,friendly and knowkedgable staff

Reply from The Perfume Shop - Brixton SD 554
How refreshing to be served by someone who actually knows what customer service is
Noor made my shopping experience extremely enjoyable
She took time and listened to what I needed asking the right questions
Excellent service
Felt like a valued customer

Reply from The Perfume Shop - Brixton SD 554
I went into The Perfume Shop in Brixton this afternoon and was served by Eleorah. She was very calm by nature, polite and happy to help. There were two products that I intended to purchase but unfortunately they were not available. In no time, Eleorah helped me find a solution and I left the store happy with my purchase. Can management please give her the credit where it is due please. I can see the branches sales increasing if the team work together the way I saw Eleorah work alongside her colleagues.
Kind regards,
Jordan

Reply from The Perfume Shop - Brixton SD 554

Reply from The Perfume Shop - Brixton SD 554
Wow, Karen & brian service was excellent in Brixton branch. Helped me choose and wrapped my present for my dad. Super happy will defo come back to Brixton just for this service. Thank you

Reply from The Perfume Shop - Brixton SD 554
Calvin was an excellent perfume conasure with a great scent pallet. Can't fault his professional advice when it comes to fragrances. Really great asset to the company and excellent service as always.

Reply from The Perfume Shop - Brixton SD 554
Karen was exceptionally great at picking a great fragrance. She's very professional and has a great nose for fragrances. My wife loved the selection of fragrances.
Thank you again Karen for all your help.

Reply from The Perfume Shop - Brixton SD 554
The staff was polite and asked me if she could help. I asked her to show me something within the price range I wanted and she did.

Reply from The Perfume Shop - Brixton SD 554
Karen from Brixton perfume shop was quick to attend to me. Made my life easy and to enable me to go back to work
Got served by Ayan in Brixton perfume store
Excellent customer lovely young lady very helpful ❤️❤️❤️

Reply from The Perfume Shop - Brixton SD 554
Karen and Noor in brixton gave me a very good service this evening I got what I came for and they were very polite

Reply from The Perfume Shop - Brixton SD 554
I went in to exchange some cologne I bought 2 days ago and was served by Karen. She was polite, pleasant and accommodating. She was eager to help, and did so effectively. Very professional, with a friendly touch.
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