Amy was really helpful and knew her stuff. I’m a traveller with expensive taste so I can be quite picky with perfumes, but she was patient and gave me some good recommendations. Really good service an... See more
Company replied
UNIT 4 DESIGNER OUTLET VILLAGE, CF32 9SU BRIDGEND, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Amy was really helpful and knew her stuff. I’m a traveller with expensive taste so I can be quite picky with perfumes, but she was patient and gave me some good recommendations. Really good service an... See more
Company replied
Bought my first Mugler Angel blush, and it came with very tiny version in the exact same shape. Luv it! And i found a good deal of discount of issey miyake drop that luckily a good scent as well
Company replied
The gentleman who served us was vey helpful explained that you didn’t stock the perfume we wanted so we ordered it and it arrived at my home a few days later no problems
Company replied
I just came to The perfume shop in Bridgend outlet and the gentleman who worked there was very polite and attentive. He helped me me choose great presents for my daughter's teachers and I am really ha... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
UNIT 4 DESIGNER OUTLET VILLAGE, CF32 9SU, BRIDGEND, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from The Perfume Shop - Bridgend Outlet 364
Bought my first Mugler Angel blush, and it came with very tiny version in the exact same shape. Luv it! And i found a good deal of discount of issey miyake drop that luckily a good scent as well

Reply from The Perfume Shop - Bridgend Outlet 364
The gentleman who served us was vey helpful explained that you didn’t stock the perfume we wanted so we ordered it and it arrived at my home a few days later no problems

Reply from The Perfume Shop - Bridgend Outlet 364
On Thursday went shopping for a present as my girlfriend loves her perfume I decided that I would get her some travel containers fill them with 2 new perfumes that she not yet got and 1 with her favourite perfume. To tell truth I did not have a clue what they looked or who made them just the names. I went in and Amy the shop worker helped me out she was awesome very polite and extremely helpful. She even helped pick one out for me. She gift wrapped the three I bought there was one that wasn’t in the shop but had a sample and popped that in bag for me as well
I would recommend to anyone to go into this shop very friendly help full staff
I give Amy 10 out of 10

Reply from The Perfume Shop - Bridgend Outlet 364

Reply from The Perfume Shop - Bridgend Outlet 364
I was served by Maisie at McArthur Glen Bridgend.
Such a lovely helpful employee! 💜 Didn’t have what I wanted in stock but she helped me to find a different scent that I also loved!
Store was lovely, clean & of course smelled amazing!

Reply from The Perfume Shop - Bridgend Outlet 364
I just came to The perfume shop in Bridgend outlet and the gentleman who worked there was very polite and attentive. He helped me me choose great presents for my daughter's teachers and I am really happy with the service. Sorry I didn't get his name but I hope he knows I'm referring to him.

Reply from The Perfume Shop - Bridgend Outlet 364

Reply from The Perfume Shop - Bridgend Outlet 364
A very friendly staff member made us welcome gave us discount I was going to buy one or 2 perfumes she made us buy 5 🤣

Reply from The Perfume Shop - Bridgend Outlet 364
The girls helped me so much picking out a gift for my mam, they are always happy to help.

Reply from The Perfume Shop - Bridgend Outlet 364

Reply from The Perfume Shop - Bridgend Outlet 364
Amy was really helpful and knew her stuff. I’m a traveller with expensive taste so I can be quite picky with perfumes, but she was patient and gave me some good recommendations. Really good service and a nice chat — I left with something that smells a lot more expensive than I probably look. Would recommend this place

Reply from The Perfume Shop - Bridgend Outlet 364
I was in the perfume shop today, it was clear the store was busy however all the members of staff seemed to be on the ball with things. Especially Lauren, she was extremely polite and offered me gift wrap which was done to perfection! Shout out to her 🥰

Reply from The Perfume Shop - Bridgend Outlet 364
Amy was very helpful and has great knowledge, she helped me pick out a great gift for my niece, Thankyou Amy!

Reply from The Perfume Shop - Bridgend Outlet 364
I came in wanting a specific sent unfortunately it was out of stock however the worker Dylan aided me in finding a new scent that is now my new favourite! He was very patient and listened to exactly what I wanted from my fragrance

Reply from The Perfume Shop - Bridgend Outlet 364
Excellent service from Kerry this evening, I was wanting to try something new, explained what kind of smells I like and she showed me a few and I ended up with something I love.! Thank you Kerry

Reply from The Perfume Shop - Bridgend Outlet 364
I visited this store on Thursday 16/04 and I was served by Linda. She was incredibly friendly and professional, and provided outstanding customer service. Really great experience! Thank you

Reply from The Perfume Shop - Bridgend Outlet 364
Sophie from The Perfume Shop was very proactive to help me find the new Caroline Herrera cologne. She offered lots of great options. Thanks so much for your help.

Reply from The Perfume Shop - Bridgend Outlet 364
Always the best service, and help me find the best perfume every time. There is a lovely lady called Bex who always seems to be there,she’s always so friendly and goes above and beyond to help me. Would definitely recommend this perfume shop.

Reply from The Perfume Shop - Bridgend Outlet 364
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.