had a great experience at The Perfume Shop thanks to Shenaz. She was so friendly, patient, and helpful from the moment I walked in. She took the time to listen to what I was looking for, gave me some... See more
Company replied
Location
Switch locationUnit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
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See what reviewers are saying
Looking for a gift Staff member Shenaz was really helpful She helped me pick a gift which was received really well Very friendly and had good knowledge of perfumes for the age group I was sear... See more
Company replied
I had a great experience buying my perfume thanks to Asma. She was friendly, welcoming, and very knowledgeable about the different fragrances. She took the time to understand what I was looking for an... See more
Company replied
Asma, she's a wonderful woman. It was a pleasure to shop with such a friendly person. Smiling, very kind, she treated me like someone important and not like another customer who came to buy something.... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, United Kingdom
4.9
Excellent
225 reviews
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Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Looking for a gift
Looking for a gift
Staff member Shenaz was really helpful
She helped me pick a gift which was received really well
Very friendly and had good knowledge of perfumes for the age group I was searching for within my price range
I will definitely be returning to blackburn for more scents . The customer service is a breath of fresh air.
12 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience buying my…
I had a great experience buying my perfume thanks to Asma. She was friendly, welcoming, and very knowledgeable about the different fragrances. She took the time to understand what I was looking for and recommended the perfect perfume. Her excellent customer service made the whole shopping experience enjoyable. Thank you, Asma, for your patience and professionalism. I highly recommend asking for her if you visit the store!
14 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Shenaz and had a great…
I was served by Shenaz and had a great experience, really helpful and insightful, couldn’t have asked for much more 👍
14 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service from asma
14 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paid a visit to the perfume shop in…
Paid a visit to the perfume shop in Blackburn to look for a gift. Shenaz in particular was a great help and made my experience very enjoyable!
2 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service by shenaz
I was served by shenaz, I had a great experience she was lovely and friendly, and made sure I found the perfume I was looking for.
14 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Customer Service
I went to the perfume shop recently and I was served by a lovely lady called Shenaz. She was very helpful and friendly in all her suggestions. I recommend to go to her any time, you are there. She always serves you with a genuine smile
16 April 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was amazing -thank for the lovely…
Asma was amazing -thank for the lovely service x
14 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
had a great experience at The Perfume…
had a great experience at The Perfume Shop thanks to Shenaz. She was so friendly, patient, and helpful from the moment I walked in. She took the time to listen to what I was looking for, gave me some great recommendations without being pushy, and made the whole shopping experience really enjoyable. Her customer service was excellent, and she made me feel valued as a customer. Thank you, Shenaz, for all your help—I’ll definitely be coming back!
13 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Shenaz and she was…
I was served by Shenaz and she was brilliant helped me decide what perfumes I needed and gave me great recommendations she was fabulous
13 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service was amazing
The service was amazing! The staff were fantastic and recommended some incredible perfumes. I had a great experience and would definitely recommend this store.
13 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
We were served by Sam and she was excellent helped us find what we were looking for. The customer service was amazing Sam did a great job.
9 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
such friendly staff sam helped me get…
such friendly staff sam helped me get the right product she was so lovely and wrapped it beautifully for me will be back for more perfume
13 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shenaz was great
12 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma made me feel very comfortable with…
Asma made me feel very comfortable with my purchase ! Very lovely to talk to and a very welcoming person. I asked to smell a few perfumes and she stayed very patient with me
11 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from John helped…
Great customer service from John helped us fine what we needed
10 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you so much john excellent service
Thank you so much john excellent service
10 July 2026
Unprompted review
Reply from The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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