The Perfume Shop - Ballymena 233 Reviews 22

TrustScore 4.5 out of 5

4.6

Unit 14B, Fairhill Centre, BT43 6UF BALLYMENA, IE


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Rated 5 out of 5 stars

Took a trip into Ballymena Perfume Shop today to find my signature scent. Emma and Lorna both, could not have been more helpful. They were knowledgeable, patient and kind. Would recommend this branch... See more

Rated 5 out of 5 stars

I ordered Miss Dior body milk in shop in Ballymena.. l received it within few days. Lady was most helpful which l appreciated and delighted to receive so quickly.

Company replied

Rated 5 out of 5 stars

I love visiting the Ballymena perfume shop! Lorna always makes you feel so welcome and is ready with her expert advice. She always advises on offers available so therefore I end up spending more than... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contact info

  • Unit 14B, Fairhill Centre, BT43 6UF, BALLYMENA, Ireland

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Happy Customer.

I ordered Miss Dior body milk in shop in Ballymena.. l received it within few days. Lady was most helpful which l appreciated and delighted to receive so quickly.

10 April 2026
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great shop very helpful

Great shop very helpful , just purchased a few new aftershaves and much on offer , 20% OFF at Ballymena fairhaill branch , so take advantage while it lasts, will definitely be back #kingsadventures

4 April 2026
Unprompted review
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tom Dunne perfume

I bought the Tom Dunne perfume
It came within 2 days
Really quickly
My wife is really delighted with it

9 March 2026
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service.

Item arrived in good time and in perfect condition.

13 December 2025
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 5 out of 5 stars

I had received excellent customer…

I had received excellent customer service from Lorna. She is a real asset to the company. I would definitely go back to make future purchases.

24 October 2025
Unprompted review
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

I wanted to buy aftershave

I wanted to buy aftershave. I asked what the most popular one was. The assistant was very helpful she gave me 4 testers to smell. I walked around for a bit then decided on one to buy. It was an added bonus to have it gift wrapped at no extra cost.

11 October 2025
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

I love visiting the Ballymena perfume…

I love visiting the Ballymena perfume shop! Lorna always makes you feel so welcome and is ready with her expert advice. She always advises on offers available so therefore I end up spending more than I had initially expected! She is a wee gem and a credit to the company ✨️

13 September 2025
Unprompted review
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hi,

Thanks for your feedback. It's great to hear you have had a positive experience with us. We appreciate you.

The Perfume Shop.

Rated 5 out of 5 stars

First class service

Was in the ballymena store today and helped by an amazing lady called lorna . She was so helpful and pleasant . If there was 6 stars she would deserve them .

12 September 2025
Unprompted review
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hi,

Thanks for your feedback. It's great to hear you have had a positive experience with us. We appreciate you.

The Perfume Shop.

Rated 5 out of 5 stars

Perfume shop is for original products

I keep on buying different perfumes from same shop and they are all fancy

25 August 2025
Unprompted review
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hi,

Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Service and knowledge exceptional

Looking for something new to wear Assistant listened to what my preferences were and couldn’t have been more patient or helpful. Also very knowledgable. Eventually found what I was looking for.

9 August 2025
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hi,

Thanks for your feedback. I am happy to hear of your positive experience whilst shopping with us. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Excellent service

Friendly helpful staff who knew exactly what I was looking for

7 July 2025
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Rated 5 out of 5 stars

Value and also free samples plus great…

Value and also free samples plus great service and received my order on time

4 June 2025
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Very nice workers and good help…

Very nice workers and good help selecting very happy with the service

12 April 2025
Unprompted review
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Attitude

Nice nextime give me discount 😅

23 March 2025
The Perfume Shop - Ballymena 233 logo

Reply from The Perfume Shop - Ballymena 233

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

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