I ordered them in Black and they were great, so I ordered the them in Red and the issue is the elastic waste band on the Red got all bent and twisted so they are uncomfortable and now almost unusable.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered them in Black and they were great, so I ordered the them in Red and the issue is the elastic waste band on the Red got all bent and twisted so they are uncomfortable and now almost unusable.... See more
Company replied
These actually are the Perfect Underwear, SO comfortable! They don't ride up, no wedgies, supported in all the right places whilst still making it feel like your hanging loose. I genuinely can't w... See more
As per your email request, here is my feedback on the free trial underwear. I'm actually very satisfied and a bit surprised how good the underwear looked in real. Also I believe that they keeps the... See more
Friendly and responsive customer service. At the time of order, they had run out of my size, but kept me updated on delivery times and in the end arrived earlier than forecasted. After frequent... See more
The best underwear you will ever wear
Haslundparken 9310 Vodskov, 9310, Vodskov, Denmark
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recommend it so comfortable even for sports! Panda love it too ! Nice for your balls
Thanks for the free trial of your product. I applaud your new customer engagement technique.
Here are the things that I like about your product:
*Soft, comfortable material.
*Does not ride up while wearing.
*Holds everything in place.
Where the product fell short:
*Waist band roll. I'm disappointed in the I had to unfold the waist band every time I stood up.
*"Pouch" is not really a pouch, but more like a hammock. There was no separation for the boys from my legs. True pouch underwear ought to isolate the goods from the legs.
*Slight pilling on the first wash. I separate my laundry and wash like-material together. The product had slight pilling on the first wash. I'm concerned about how this will get worse with multiple washes.
I think that with a little more product development you could have a good product. Address the waist band and the pouch and I think the product would perform much better.
The underwear is comfortable but loses its shape after two washes
Comfortable. but bought as a comparison to the Step One underwear. They both perform extremely well. Could I pick a winner, I'd be happy with either so it comes down to price.
Wasn't really for me. Seemed good quality but I found them uncomfortable and the material not very breathable.
The only downside is the waistline that curls otherwise I am very happy with my underwear
they have amazing products and more importantly, amazing customer service. they replied so fast to my questions on instagram and they always have amazing discounts and deals. the underwear is absolutely amazing, and this is coming from someone who has tried over 10 different brands. its safe to say that bamboo is the way to go 🔥 goodjob guys!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.