Party Hut always provides great service. My son loved his number stacks for his 13th birthday celebration this year. It was a really nice idea adding lettering to each number stack saying Happy Birthd... See more
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This company never fails to deliver (in some cases literally!!). Customer service is always excellent. Great advice. Always willing to help and many times have sorted fantastic balloons at short n... See more
Company replied
Fabulous balloons and brilliant service. The team at Party Hut always deliver and go the extra mile. Thank you so much :)
I can’t thank you enough for your short notice collection service. I emailed early on a Sunday morning and you responded back straight away. Our 20 loose red and white balloons are still floating on o... See more
Company replied
Company details
Written by the company
Welcome to The Party Hut's Trustpilot page! We're proud to be your go-to source for balloons, party ware, and fancy dress in Cheltenham and across Gloucestershire. As a local favourite, we strive to provide top-quality products and exceptional customer service for every celebration. Whether you're planning a small gathering or a grand event, we're here to ensure it's memorable. Read reviews from our happy customers or share your own experience with The Party Hut. Your feedback helps us continue to enhance our services and offerings. Thank you for choosing The Party Hut for your party needs!
Contact info
20 Ambrose Street, GL50 3LL, Cheltenham, United Kingdom
- 01242 578157
- sales@thepartyhut.co.uk
- thepartyhut.co.uk
4.8
Excellent
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fabulous balloons
Fabulous balloons and brilliant service. The team at Party Hut always deliver and go the extra mile. Thank you so much :)
11 September 2025
Party Hut helped us celebrate another special birthday
Party Hut always provides great service. My son loved his number stacks for his 13th birthday celebration this year. It was a really nice idea adding lettering to each number stack saying Happy Birthday and his name.
10 September 2025
They made a brilliant balloon 🎈 for my…
They made a brilliant balloon 🎈 for my nephew . So patient with all my questions . Great service and attention to detail. Highly recommend
5 September 2025
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your kind words 💫
We’re really happy you were pleased with the display – the 50th setup with the light-up numbers and balloon garland was such a fun one to create!
It means a lot that you took the time to leave feedback, and we're so glad it helped make the celebration feel special.
Great service.
The service was excellent, Evri lost my parcel but I was able to contact the Hut easily and had a replacement sent. Service like this is very unusual today. Keep up the good work.
22 August 2025
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your kind words! 🌟 We're really sorry that Evri lost your original parcel, but we're thrilled we could make things right quickly for you. We always aim to go the extra mile, and your feedback means the world to our team here in Cheltenham.
Service like this shouldn't be unusual – and we’re proud to set the standard. 💕 Thanks again for trusting The Party Hut, and we hope to celebrate with you again soon! 🎈
This is the 2nd year running I have…
This is the 2nd year running I have asked the Balloon Hut to provide balloons for our GCSE results. They are extremely helpful and go out of their way to fulfil my vision. Balloons are of good quality and delivered at the agreed time. Will continue to use in the future
19 August 2025
Reply from The Party Hut (Banners n Balloons)
Thank you so much for choosing us again for such a special celebration! 🎓 We're honoured to have played a part in your GCSE results day two years running – and it means the world to know we helped bring your vision to life.
We’re all about quality balloons and even better service here in Cheltenham, and your continued support truly makes it all worthwhile. Here’s to more joyful milestones ahead – we can't wait to celebrate with you again! 🎈
Brilliant shop
Brilliant shop, used several times for special occasion balloons. Nothing is too much trouble. Highly recommend.
15 August 2025
Reply from The Party Hut (Banners n Balloons)
Hi Jacqui! 🎈
Thank you so much for your kind words – it means the world to us! We're absolutely thrilled to have been a part of your special occasions, and we're always here to make your celebrations extra magical. ✨ Nothing makes us happier than seeing our balloons bring smiles to amazing customers like you! 💖
Looking forward to helping with your next party in Cheltenham (and beyond!). 🎉
– The Party Hut Team 🎁🎊
Brilliant company with xlnt customer service.
This company never fails to deliver (in some cases literally!!).
Customer service is always excellent. Great advice. Always willing to help and many times have sorted fantastic balloons at short notice.
Their range of balloons/options is great and they have xlnt fancy dress options too.
They have provided balloons for my kids birthdays and most recently did a super display for my MIL’s 85th lunch party. Even being able to provide a balloon with her unusual name on. Highly recommend.
26 July 2025
Reply from The Party Hut (Banners n Balloons)
Thank you so much for this amazing review! 🎉
We’re absolutely thrilled to have helped with so many special moments — from birthday surprises to your lovely MIL’s 85th celebration (we loved personalising that name balloon! 💕).
It means so much to hear that our team’s advice, flexibility, and creativity hit the mark — even on short notice! We’re always here to help bring the fun, whether it’s fancy dress or fabulous displays.
Can’t wait to help with your next celebration — thank you again for the wonderful recommendation! 🎈🙌
Always great displays of balloons
Always great displays of balloons. Have used them many times and never disappointed. Displays always delivered on time too.
Thank you.
19 July 2025
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your continued support! 🎈💛
It means the world to us that you’ve chosen us time and time again — and we’re so glad our balloon displays continue to bring the wow! We’ll always be here to deliver on time and make your celebrations extra special.
Thanks again from all of us at The Party Hut! 🥳
Happy Nana
Phoning from aberdeen I was able to order very simply. I would use again and personalise the order. Thought the delivery charge was a bit excessive but luckily my daughter in law was able to collect
11 July 2025
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your lovely review! ☎️🎈
We’re so pleased to hear the ordering process was simple — even all the way from Aberdeen! Great to know your daughter-in-law could collect, and we completely understand your thoughts on delivery costs. We're always looking for ways to make celebrations more accessible and appreciate the honest feedback.
We’d love to help with a personalised order next time — and we’ll be ready when you are! 💛
Tom and Tom are just the best
Tom and Tom are just the best! They make the whole experience absolutely perfect. I went in with a loose idea of what I wanted to do but they perfected it into something amazing and even delivered it to my home! Will 100% be back soon
9 July 2025
Reply from The Party Hut (Banners n Balloons)
Aw, thank you so much! 💛
Tom & Tom are grinning from ear to ear reading this! We loved helping bring your idea to life — turning party dreams into reality is what we do best 🎈✨
So glad you loved the final setup (and the home delivery magic too!). We can’t wait to welcome you back for the next celebration – we’ll have the balloons ready! 🥳
Polite and experienced staff
Polite and accommodating with useful and helpful suggestions. Fantastic product that delivered 👏
30 June 2025
Reply from The Party Hut (Banners n Balloons)
Thank you so much for the lovely review! 🙌
We’re so glad you found our team helpful and that the final product hit the mark! It means the world to us that you felt supported throughout — and we're thrilled everything delivered just right. Hope to help you celebrate again soon! 🎉🎈
Reply from The Party Hut (Banners n Balloons)
Thank you so much! 🎈
We’re so glad you enjoyed your visit and found just what you needed — we love helping people celebrate! Hope to see you again soon for your next special occasion in Cheltenham! 💛
The party hut represented by Tom was…
The party hut represented by Tom was really helpful and considerate. He was Professional and honest with cost. My wedding decoration came out fantastic and everyone loved every bit of it. Tom is really a great listener and everything was perfect just as i wanted it. My bouquet came out really pretty. A big thank you to Tom and his team
13 June 2025
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your kind words – and huge congratulations on your wedding! 💍✨
Tom and the team are absolutely beaming reading this. It means the world to hear that everything turned out just the way you imagined — from your bouquet to the entire wedding decor!
We always aim to listen carefully, work honestly, and go the extra mile to bring your vision to life — and your feedback truly reflects that. Knowing your guests loved it too is the cherry on top! 🎉💐
Wishing you all the love and happiness in this exciting new chapter — and we’d be honoured to help with any celebrations still to come. Thank you again! 💛
Couldn’t fault
Couldn’t fault!
Customer service was perfect.
The quality of balloons was amazing!
Would definitely recommend!
7 June 2025
Reply from The Party Hut (Banners n Balloons)
Thank you so much, Leo, for your fantastic 5-star review! 🌟 We’re over the moon to hear that everything from the customer service to the balloon quality was spot on. Feedback like this truly means everything to our team – thank you for the recommendation, and we can’t wait to help you celebrate again soon! 🎈🙌
— The Party Hut Cheltenham Team 🥳
Reply from The Party Hut (Banners n Balloons)
Thank you so much to everyone at Tewkesbury Rugby Football Club for the 5-star review! 🌟 We're so glad everything was spot on – it’s always a pleasure to support local clubs and events. Your feedback means a lot to us, and we look forward to working with you again soon! 🎈🏉
— The Party Hut Cheltenham Team 🥳
Excellent customer service
Excellent customer service. Beautiful balloons! Highly recommend.
10 May 2025
Reply from The Party Hut (Banners n Balloons)
Thank you so much, Maddie, for your wonderful 5-star review! 🌟 We're so pleased you loved the balloons and had a great experience with us. We absolutely adore hearing feedback like this – it truly makes our day! Thanks again for the lovely recommendation, and we hope to see you again soon for your next celebration! 🎈💛
— The Party Hut Cheltenham Team 🥳
Well stocked shop. Helpful staff.
Well stocked shop. Very helpful staff with top service and guidance. You get a feeling they really care about the customer.
3 May 2025
Reply from The Party Hut (Banners n Balloons)
Hi Alex,
Thank you so much for your lovely review! We’re thrilled to hear you found the shop well stocked and our team helpful. We genuinely care about making every visit special, so it means a lot to hear that came across. Looking forward to helping you again soon! 🎈
– The Party Hut Team
Great customer service
Great customer service. Friendly helpful staff. Good quality balloons at a competitive price. Highly recommend
4 April 2025
Reply from The Party Hut (Banners n Balloons)
Hi Emma,
Thank you so much for the 5 stars! We really appreciate your support and are so glad you had a great experience with us. Hope to see you again soon for your next celebration! 🎉
– The Party Hut Team
My go to for balloons!
Always get my balloons from banners and balloons. Such a great range of balloons from foils to latex. The staff go above and beyond to make your ideas come alive. Good value for money, still standing weeks later
15 March 2025
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