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The Paint Shed Reviews 26,191

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the overall ease of their ordering process. Many highlight the quick and efficient delivery service, noting that products arrive well-packaged and in good condition. People are also very satisfied with the quality of the products and the accuracy of color matching. However, some customers experienced issues with color matching, where specific shades could not be replicated or the delivered color differed from expectations. A few other people also felt that the website was slow or encountered errors during the ordering process. There were also isolated instances of damaged products upon arrival or items not being sent out as paid for.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Product

Users describe positive interactions with products, often highlighting the great selection, competitive... See more

Service

People report positive experiences with service. Customers consistently praise the rapid, efficient service,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive rates and good value... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience of buying paint from The Paint Shed was very positive. The price was the best I could find, it was easy to order the paint colour match I wanted ( Johnstone’s paint matched to a... See more

Company replied

Rated 5 out of 5 stars

Fast delivery Ordered on Thursday night at 10pm, delivered Saturday morning on free delivery. Never seen the company previously and used as there was a discount on the F&B paint I wanted. Will defin... See more

Company replied

Rated 5 out of 5 stars

Very easy, clear website. Ordered colour match and it was oerf, can't believe how straightforward the whole thing was. Packaged exceptionally well and speedy delivery. Will be recommending using again... See more

Company replied

Rated 5 out of 5 stars

Excellent service and competitive prices from the Paint Shed. Ordered Johnstone's Trade Aqua Guard Primer Undercoat and Matt Paint and would highly recommend these products to cover water stains on ce... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store

About The Paint Shed

Written by the company

We’re the UK’s most recommended independent paint retailer, offering a better way to get your hands on better quality paint, in-store or delivered to your door.

We’ll do the legwork to help you get the right paint, in the right colour, at the right price - just speak to our friendly team.

We go all out to give you low prices on all our paints, all the time. And we always compare costs with our competitors, to make extra sure we’re offering you the best deals. We stock brands such as Dulux Trade, Crown Trade, Johnstone’s Trade, Zinsser Allcoat, Farrow & Ball and Little Greene.

We’re unmatched for colour choice, too. We’ve got smart, colour-matching technology and high-spec tinting machines. So we can provide all your favourite brands of paint, mixed to any colour that you want.

The smarter choice for paint.

This is what we do:

Written by the company

Top brands at unbeatable prices
Free delivery available on orders over £50*
Priority shipping options also available
Expert team, ready to advise

Speedy Delivery

Free delivery on UK mainland orders over £50*

Priority shipping options are also available

Contact info

Deals

Check out our latest offers here!

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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Rated 5 out of 5 stars

Easy to order

Found it easy to check prices and order on line. Ready for collection next day

31 March 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Kate,

We're happy to hear that you found it easy to check prices and place your order online. We appreciate you letting us know, and we value your feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Good value

Good value
Was easy to order
Delivered on time well packaged
No issues

6 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Graham,

We're happy to hear that you found good value and that your order was delivered promptly and well-packaged. Thank you for your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

As a decorator I order all the time and…

As a decorator I order all the time and the service is fast and reliable

6 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate you taking the time to leave a review. We're so happy to hear that you find our service fast and reliable. Thanks for your continued orders!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Brilliant product

Brilliant product, price , tin was perfectly wrapped and fast delivery

25 August 2025
The Paint Shed logo

Reply from The Paint Shed

Hello Rebel,

We appreciate your positive feedback! We're so glad you were happy with the product, price, packaging, and fast delivery. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars
The Paint Shed logo

Reply from The Paint Shed

Hello Alison,

We're happy you enjoyed our great products and quick delivery. We appreciate your positive feedback and are so glad you were pleased!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars
The Paint Shed logo

Reply from The Paint Shed

Hello Steve,

We're happy you received your order quickly and well-packaged. Thank you for your positive feedback; we appreciate it greatly.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with, great comms, great service. Highly recommend!

5 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Mark,

We appreciate your positive feedback! We're so glad you had a great experience with our amazing company, excellent communication, and service.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Sadolin opaque

Ordering the colour I wanted was so easy and delivery was excellent not to mention the good price too. Always use this company.

5 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Rita,

We're happy to hear that ordering was easy, the delivery excellent, and the price good. We appreciate your continued support and thank you for your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great product does exactly what it says…

Great product does exactly what it says on the tin, my shed looks great!

5 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Colin,

We're happy to hear that our product met your expectations and that you are pleased with the result. Thank you for sharing your positive experience!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Items received in good condition and…

Items received in good condition and packed well
Competitive prices and easy to order from website.
100% happy with my transaction.

29 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Paul,

We're happy the items arrived in good condition and were packed well. We appreciate that you found our prices competitive and the website easy to use. Thanks for your feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Very good service

I had a question about the paint and it was answered with an email next day. It was easy to order and the paint came very quickly on the normal delivery charge. I have used paint shed before and will do again. I live in the country and it’s great not having to get in the car all the time. Very good result, great quality paint and good price. Thank you.

1 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that our email support was helpful and that you received your order quickly. We appreciate your continued business and are glad our service is convenient for you. Thank you for your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

1st Class Service

The ordering process and website were very easy to use, and I was able to order the specialised colour that I needed for 2 paint types.
The follow up communication was extremely thorough, informing me at every stage of preparation, despatch and delivery, which surprisingly was free, given the already low cost of the products.
The products arrived very quickly and were extremely well packaged using sustainable packaging.

5 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you found our website easy to use and were pleased with the communication regarding your order. It's great to know the products arrived quickly, were well-packaged, and the free delivery was a pleasant surprise. Thank you for your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service and price

The whole experience of buying paint from The Paint Shed was very positive.
The price was the best I could find, it was easy to order the paint colour match I wanted ( Johnstone’s paint matched to a F&B and a Little Greene colour). Confirmation and delivery was quick and professional. Paint arrived well packaged. I have recommended to several friends

31 March 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that your experience buying paint was positive. It's great to know that you found our prices competitive and the ordering process easy, especially with the colour matching. We appreciate your recommendation!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Ordered on Thursday night at 10pm, delivered Saturday morning on free delivery. Never seen the company previously and used as there was a discount on the F&B paint I wanted. Will definitely use them again

1 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you received your order so quickly! It's great to know that you were able to take advantage of a discount and that you'll use us again. We appreciate your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Really good quick delivery good price…

Really good quick delivery good price and easy website to navigate!!

31 March 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your positive feedback! We're so glad you experienced quick delivery, a good price, and found our website easy to navigate. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars
The Paint Shed logo

Reply from The Paint Shed

Hello Phill,

We're happy to hear that you've had consistently positive experiences with our company. Thank you for your valued feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Very competitive prices

Easy to order and delivered very quickly at a very competitive price and with delivery included.

5 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Deborah,

We're happy that you found ordering easy and the delivery quick, especially at a competitive price with delivery included! We appreciate your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Very good value and excellent speedy…

Very good value and excellent speedy delivery would highly recommend.

31 March 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your positive feedback regarding the excellent value and speedy delivery. We're so glad you were happy with your experience and would recommend us.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service

11 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

Thank you for taking the time to leave feedback, it is greatly appreciated. We are so glad you were happy with the customer service provided by our team!

Kind Regards,
The Paint Shed

Rated 2 out of 5 stars

Unhelpful

I am changing my positive review. Yes, quick delivery but very unhelpful when I asked for advice on colour options.

Please don't make a mistake on mixed colours. I stupidly missed that it can't be returned or exchanged, but again, shows no flexibility. The colour I chose was on their website, hence I assumed this was standard. Instead sending me 3 different links where it explains the terms.

The date for experience was 14/05/2026 following email exchange, asking for advice. For some reason Trustpilot doesn't let me chose the correct date.

12 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Anja,

We are sorry to hear that you’re disappointed with your purchase.

As your paint was mixed to order, we were unfortunately unable to accept a return once it had been made, even after you found the colour was darker than expected for your bathroom. We do make every effort to clearly highlight when paints are mixed to order at several stages, so customers can make an informed choice.

While our team are always happy to offer guidance, we do understand that colours and shades are highly personal and can appear differently depending on lighting and space. For that reason, our colleagues aim to support customers in exploring the available options rather than selecting a colour on their behalf.

A member of our team will be in touch to confirm the details and to discuss any concerns you may still have. In the meantime, please don’t hesitate to let us know if there’s anything further we can assist you with.

Kind Regards,
The Paint Shed

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