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The Paint Shed Reviews 26,284

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,395 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent delivery service, noting its speed, efficiency, and the secure, well-packaged condition of their orders. Many people are also very satisfied with the quality of the products and the competitive pricing, often finding better deals than elsewhere. The ordering process is consistently described as easy and straightforward, contributing to a positive overall experience. However, some customers were dissatisfied with issues related to incorrect or unavailable colour matches, and a few received products that were not what they ordered, or appeared to be damaged or tampered with. These experiences sometimes led to additional costs and delays.

What people talk about most

Delivery service

Consumers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the great range of... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Price

Customers consistently report positive experiences with pricing. Many reviewers found products to be... See more

Order

Reviewers mention positive feedback about order. Many customers praise the easy and straightforward ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pushed to get on and redecorate by a recent bereavement I decided to give Paint Shed a go. Great range of paint and their colour match paints are spot on. Special shout out to Luke who dealt with my a... See more

Company replied

Rated 5 out of 5 stars

The whole experience of buying paint from The Paint Shed was very positive. The price was the best I could find, it was easy to order the paint colour match I wanted ( Johnstone’s paint matched to a... See more

Company replied

Rated 5 out of 5 stars

Everything I needed at a one stop store including all high quality specialist products not obtainable elsewhere. Delivered fast free at discount. Cannot be beaten.

Company replied

Rated 5 out of 5 stars

Fast delivery Ordered on Thursday night at 10pm, delivered Saturday morning on free delivery. Never seen the company previously and used as there was a discount on the F&B paint I wanted. Will defin... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store

About The Paint Shed

Written by the company

We’re the UK’s most recommended independent paint retailer, offering a better way to get your hands on better quality paint, in-store or delivered to your door.

We’ll do the legwork to help you get the right paint, in the right colour, at the right price - just speak to our friendly team.

We go all out to give you low prices on all our paints, all the time. And we always compare costs with our competitors, to make extra sure we’re offering you the best deals. We stock brands such as Dulux Trade, Crown Trade, Johnstone’s Trade, Zinsser Allcoat, Farrow & Ball and Little Greene.

We’re unmatched for colour choice, too. We’ve got smart, colour-matching technology and high-spec tinting machines. So we can provide all your favourite brands of paint, mixed to any colour that you want.

The smarter choice for paint.

This is what we do:

Written by the company

Top brands at unbeatable prices
Free delivery available on orders over £50*
Priority shipping options also available
Expert team, ready to advise

Speedy Delivery

Free delivery on UK mainland orders over £50*

Priority shipping options are also available

Contact info

Deals

Check out our latest offers here!

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Rated 5 out of 5 stars

Fantastic after sales service

Visited Bathgate branch 6/5/26. Had paint mixed using code. On arrival home shade was markedly different. Note-- not their fault Phoned next day , spoke with Stuart. Bring it back , we'll get it sorted. Went in next day and indeed problem sorted with no fuss. Excellent and knowledgeable staff. Great service. A bit of a distance from my home but probably worth the travel to get this service. Very satisfied customer.

8 May 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're glad the team resolved the paint issue quickly and efficiently. We appreciate you taking the time to share your positive experience and are happy to hear that you were satisfied with our service. We value your feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Always great!

1 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

Thank you for taking the time to leave feedback, it is greatly appreciated. We are so glad you feel we are always able to hit the mark!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Easy web site

Easy web site, great staff

1 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

Thank you for taking the time to leave feedback, it is greatly appreciated. We are so glad you were happy with the customer service provided by our team and felt our website had an ease of use!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great customer service

Great customer help line. Rapid delivery and easy online website to use and search.

1 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Paul,

We're happy to hear that our customer help line was great, the delivery was rapid, and our website was easy to use and search. We appreciate your feedback!

Kind Regards,
The Paint Shed

Rated 4 out of 5 stars

Great paint

Great paint, quite thin so expect some drips, however it covered ceiling well, needed 3 coats but it looks great, and no need to paint again with more paint so undercoat and top coat all in one. Recommended for use on lime plaster to aid breathability, preventing mould in the future hopefully. Delivery was earlier than expected and well packaged.

1 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Michelle,

We appreciate you sharing your experience. We're glad to hear that our paint worked well on your ceiling, some paints do require further coats and this can depend on the substrates painted and how this absorbs into them.

We are also happy the delivery was prompt and the packaging was secure. Thank you for the recommendation!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent Service

Product was a good price with rapid free delivery.

1 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Chris,

We appreciate your positive feedback! We're so glad you were happy with the great price and rapid, free delivery. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Easy to use website and a very fast and…

Easy to use website and a very fast and efficient service. I have used them a number of times and the service is always very good. In addition their packaging is excellent.

1 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Yvonne,

We're happy you find our website easy to use and that you consistently receive very fast and efficient service. We appreciate your acknowledgement of our excellent packaging!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars
The Paint Shed logo

Reply from The Paint Shed

Hello Mike,

We appreciate you taking the time to leave a review; we're so glad you were pleased with our quick and efficient service!

Kind Regards,
The Paint Shed

Rated 3 out of 5 stars

Sent wrong items by the paint shed

Sent wrong items by the paint shed. Customer service has now sorted issue and received correct paint.

1 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Steven,

We are sorry to hear that you have received an incorrect item.

We can see that our team responded to your email regarding this to ask for some further information so that we can sort this out for you. We hope to hear back from you soon so that we can put this right as quickly as possible for you.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Very happy with my paint very quickly…

Very happy with my paint very quickly arrived and definitely buy from them agin

29 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Heidi,

We're delighted you're very happy with your paint and its quick arrival! We appreciate your intention to purchase from us again.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service

Great service

29 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

Thank you for taking the time to leave feedback, it is greatly appreciated. We are so glad you were happy with the customer service provided by our team!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

I recently ordered from The Paint Shed…

I recently ordered from The Paint Shed and was genuinely impressed by the level of customer service I received.

On delivery, there was an issue with the condition of the paint that had occurred during transit. Suzannah from the customer service team responded within just a few hours and handled everything quickly, professionally and with real kindness. It was clear they genuinely cared about making things right and keeping me updated throughout.

The whole experience showed a company that really values its customers, so I wanted to say thank you. I’ll definitely be ordering again for future decorating projects and would happily recommend them to others.

4 May 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello Gavin,

We're happy to hear that you were impressed with the customer service you received. We appreciate you highlighting the prompt and kind assistance you experienced when there was an issue with your paint delivery. It's great to know that you value our commitment to customers, and we thank you for your recommendation.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

1967

Excellent prices. Good delivery. Thanks

21 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you had a good experience with our prices and delivery. Thank you for your positive feedback; we appreciate it.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great deals and offers

Great deals and offers. Paint arrived on Time and was excellent quality and shade of colour. Will definitely use provider again.

30 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Katie,

We're so happy to hear you found great deals, your paint arrived on time, and the quality and color were excellent! We appreciate you saying you'll use us again.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Very well packaged

Very well packaged, prompt delivery, excellent service, would definitely recommend.
Very happy with the service.
Thank you

2 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you were very pleased with the packaging, prompt delivery, and excellent service! We appreciate your recommendation and thank you for your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars
The Paint Shed logo

Reply from The Paint Shed

Hello Gaynor,

We're happy you had a great experience with our service and found our prices agreeable. We appreciate your positive feedback very much!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Super fast service

Super fast service , I order a colour which couldn't be matched (my error) received email to explain. My next choice was mixed and delivered the next day ! The price for the item Bradite one can was also extremely competitive. Would definitely use company again and recommend 👌

29 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're glad you enjoyed your experience with us! We appreciate you mentioning our fast service and competitive prices. We are also happy we could find a suitable color for you so quickly. Thanks for the recommendation!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Good communication and delivery as…

Good communication and delivery as promised

29 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello John,

We appreciate your positive feedback! We're so happy to hear you experienced good communication and that the delivery met your expectations.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Simply brilliant service so quick and I…

Simply brilliant service so quick and I never even left my sofa ha ha ha came all the way from Scotland??crazy , thank you paint shed! Outstanding

19 February 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Tony,

We're happy to hear that our quick service exceeded your expectations, even from Scotland! It's great you enjoyed the convenience. Thank you for your outstanding feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

This is the second time I have bought…

This is the second time I have bought paint from the Paint Shed. They are really quick to respond and send the paint out very well packed. So far I have had no problems and the prices are very competitive.

29 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you've had positive experiences with our quick responses, well-packed paint, and competitive prices. Thank you for your repeat custom and for taking the time to leave a review!

Kind Regards,
The Paint Shed

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