Have been using the Secret Garden for many years. They produce the most amazing bouquets always loved by my partner. Able to make at short notice (e.g. when I have forgotten :-)) and offer flexible de... See more
Company replied
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Funeral flowers Awful. Roses were wilted, the bow was cheap and wasn’t even a bow! Actual volume of flowers for £80 was shameful. Given 1 star as they managed to get the flowers to the pla... See more
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Such a wonderful shopping experience! Penn helped me order a gorgeous Christmas wreath with twinkle lights for a gift. Called & ordered from the US. FULL & FRESH greens & berries with a large red bow... See more
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The wreath was beautiful and the florist sent me photos prior to delivery. I was so happy with the chosen flowers and so pleased I did my research. Thank you.
Company replied
Company details
Written by the company
The Secret Garden Florist in Beaconsfield, is a beautiful lifestyle florist that is run by Pernille and her daughter Emma that specialises in bouquets, weddings, funerals and tablescapes. We also offer vases, pots and plants. We deliver locally, including Beaconsfield, Amersham, Marlow, Bourne End, High Wycombe and Loudwater as well as Gerrards Cross, Fulmer and Farnham Common. On top of this we also offer next day nationwide delivery. We love creating bespoke bouquets to ensure that the character and desires of the recipient are portrayed through the bouquet as well as having a vast range of in season bouquets on our website.
Contact info
Beacons Court, Ledborough Gate, HP9 2DQ, Beaconsfield, United Kingdom
- 07970948277
- pernille@theonlinesecretgarden.com
- theonlinesecretgarden.com
4.4
Excellent
31 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous service & beautiful flowers
Fabulous service & beautiful flowers; I will definitely use them again!
22 May 2024
Reply from The Secret Garden
Dear Sam,
Thank you for your kind words, we are very happy to hear that you were pleased with the flowers you ordered, and we look forward to making some more pretty bouquets for you.
Best wishes,
Pen
Fantastic!
Pen is just amazing! Super helpful and made the most beautiful bouquet for my wedding! Would give more stars if I could!
20 May 2024
Reply from The Secret Garden
Hi Elin,
Thank you so much for your very kind review. I hope you had an amazing wedding day and wish you all the best for the future
Best,
Pen
Jamestown is so lucky to have The Secret Garden!
Jamestown is so lucky to have The Secret Garden! Although I don't live there, I have ordered special bouquets for my mother-in-law multiple times, and every time they exceed my expectations. They go out of their way to find things that are not in the shop, and then they carefully deliver these on-time and with great care. David, the manager - and all of his staff - are warm, caring, and very professional. Highly recommended.
11 May 2024
Unprompted review
Reply from The Secret Garden
Dear Theo, many thanks for your kind review. We are glad to hear that you are happy with our services. Best wishes Pen
The flowers from The Secret Garden are…
The flowers from The Secret Garden are always beautiful. Our favourite florist
15 April 2024
Reply from The Secret Garden
Hi Bev, many thanks for your kind review. We are glad to hear that you are always happy with our flowers. Best wishes, Pen and Emma
Thank you
Thank you, Pen. Fabulous, as ever. Mum was thrilled with the flower arrangement :)
16 April 2024
Reply from The Secret Garden
Hi Jeremy, thank you for taking the time to leave a review. I am glad that your Mum liked her flowers. In fact, she did call me the day after her birthday to let me know that she liked them. Bless her! Thank you again!
Best wishes,
Pen
Received great feedback from the…
Received great feedback from the recipient.
19 April 2024
Unprompted review
Reply from The Secret Garden
Dear S Sillars,
Many thanks for your kind 5-star review, I am glad to hear that the flowers were well received.
Kind regards,
Pen
Reply from The Secret Garden
Dear Gerry,
Many thanks for your kind review, we are very happy to hear that you were satisfied with the flowers we delivered.
Best wishes,
Pen
Beautiful flowers and brilliant service
I can’t think of a better place to buy my flowers. Every bouquet I have ordered has been beautiful and the service is perfect. Pen and Emma are brilliant at what they do.
1 March 2023
Unprompted review
Reply from The Secret Garden
Dear Grace, thank you so much for your kind words. We are so pleased that you are happy with the flowers we have provided. We look forward to seeing you again. Best wishes, Pen and Emma
Amazing flowers with incredible service
I have been ordering from The Secret Garden for years and can honestly say that I have only had fantastic experiences. Emma & Pen are incredibly helpful, creative, accommodating and kind. On numerous occasions they have gone out of their way to rustle up something that looks fantastic. I would not hesitate to recommend The Secret Garden to anyone.
9 October 2022
Unprompted review
Reply from The Secret Garden
Dear Alex,
Thank you very much for your kind review. I am glad that we are able to help you and we are very appreciative of your kind words.
Best wishes,
Pen & Emma
Pen created a stunning bouquet for me…
Pen created a stunning bouquet for me very last minute. So nice to know I can just call up and swing by to collect when convenient. I will definitely recommend and be using again. Thank you!
4 April 2023
Unprompted review
Reply from The Secret Garden
Dear Sally,
Thank you for your 5 star review, I am glad that we were able to help you and hope to see you at the Secret Garden soon again.
Best wishes,
Pen and Emma
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