The One Glove Reviews 992

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 433 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the durability and excellent grip of the gloves, with many noting they are the best their children have ever worn. The customer service is frequently described as exceptional, with staff members being helpful, efficient, and providing quick, personalized responses to inquiries and issues. However, some customers were dissatisfied with the product's durability, reporting that gloves ripped or sustained damage after minimal use. A few people also felt that the packaging made it difficult to remove a protective film, leading to damage to the gloves. Additionally, some reviewers experienced issues with customer service regarding product replacements or refunds for these quality concerns.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the outstanding quality and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the responsiveness and... See more

Staff

Consumers find staff to be exceptionally helpful and professional. Many reviewers specifically praise a staff... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the outstanding quality and durability... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight quick responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best... See more

Rated 5 out of 5 stars

We’ve used one glove for for over 8 years. My young lad does 4 sessions a week, plus a fake and plays at a good level. But that is hard going on gloves. A couple of times we’ve come away from wha... See more

Rated 5 out of 5 stars

My 9 year old son loves this brand. We now have a collection of gloves, bags, clothes, cleaning kits to help his goalkeeping. For him being able to get rewarded is another bonus, especially as he has... See more

Rated 5 out of 5 stars

One Glove have always provided excellent service and top quality products. When reordering this time I chose the wrong size and was late returning them. Shannon was an absolute star, gave full instruc... See more


Company details

  1. Soccer Store

Written by the company

With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

992 reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant company and great products

We have bought quite a few bits of kit from the One Glove for my son. The products are great quality and the delivery times were brilliant.
The customer service is fantastic with updates regularly letting you know where your product is in terms of delivery, we had to get in contact with the company and they were very quick to get back to us and more than accommodating with the questions we had

3 February 2026
Unprompted review
Rated 5 out of 5 stars

The best OG you'll ever see

We've been using One Glove for a few years now. The gloves speak for themselves and are used at professional level for a reason. What we really appreciate and helps set OG aside is the quality / choice / fit / great customer service / delivery / contact. And knowing who you are dealing with. If you have Q the OG team respond promptly.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

What incredible customer service I have…

What incredible customer service I have received this evening, had a slight issue with a seem on the inside of the wrist coming away causing a hole. First issue we’ve ever had with any of the gloves and we’ve been using One Glove for the past two years. Spoke to a lovely Lady called Shannon who was amazing, so helpful and quick in responding. Unfortunately as my gloves weren’t in stock I couldn’t have an exchange so instead Shannon sent me the value of my order as a gift card plus a bit extra to cover the delivery costs. Honestly can’t speak highly enough of Shannon and the service I received this evening. I am a customer for Life! Thank you One Glove and thank you Shannon 🧤

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Had issue with the soccer gloves I…

Had issue with the soccer gloves I purchased even though I had some issues with the fit of the gloves on my son’s hand the quality of the gloves was one of the best. The customer service representative “ Shannon” reached out to me and solved the issue. I will in the future keep buying their product cause how well the gloves are made.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service! Nothing is too much trouble. Great quality products
And a fast response should you need to contact them. I would highly recommend. There are very few company’s who still go above and beyond to ensure your completely happy with your purchase, but these guys can’t help enough.
Thanks The One Glove :)

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Had an issue with a delivery which had…

Had an issue with a delivery which had gone missing by a courier however the problem was dealt with and resolved with pace by Shannon . Emails responded to quickly and overall great customer service delivered . Thank you

27 January 2026
Unprompted review

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