Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.
Contact info
United Kingdom
- info@theoneglove.com
- theoneglove.com
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service, instant response to my email and couldn’t do more to help! My daughter loves her gloves!
Bought a pair of one glove OG gloves in…
Bought a pair of one glove OG gloves in white, the grip is phenomenal. Had a piece of stichting come lose and was helped immediately with a replacement pair.
Overall great gloves, great costumers service.
Great Customer Service
We had an issue with stitching one of the gloves we purchased from One Glove and after emailing customer service the issue was resolved and a new pair of gloves on the way for my son in no time. Fantastic communication and speed of reply.
We have been purchasing One Glove for 2 years and will continue to purchase for many more.
Great gloves at great prices
Great gloves at great prices, great customer service, and all round good guys 👍
Amazing service
Amazing service, stitching on daughters gloves came apart after 7 games. Sent photos and order number (item bought for xmas but started use in january), was issued a gift card for the total amount paid for the gloves the day after sending an email. Lovely lady called Shannon, very helpful and lovely customer service!!
We purchased the wrong size by mistake…
We purchased the wrong size by mistake & I contacted the company via Facebook to ask for guidance.
A member of staff named Shannon responded to my query & I have to say she was so very helpful & professional, she was very prompt in responding & very helpful with fantastic customer service skills & great knowledge of the products.
Bought a pair of these gloves for both…
Bought a pair of these gloves for both my children aged 8 and 13 and they both absolutely love them, both have said they are the best gloves they've ever had! The fit is perfect and feels natural and they said they have full use of thier fingers when some gloves can be restricting. My 13 year old said the grip is fantastic, way better than other brands he has used in the past and he rates these gloves 11 out of 10 and will definitely be sticking with One Glove in the future!!
Replaced Gloves Quickly
My gloves had a stitch tear in the first two weeks but OGC offered to replace them free of charge. Always had good experiences with these gloves otherwise
Highly recommend The one Glove company! Amazing customer service
I ordered the wrong size for my son (7.5) and it was too big by the length of my thumb nail so I am having to return them and buy a different size. I would just like to say Shannon in customer service (via facebook messenger) has been such a massive help with things from how to return them (you don’t have to use their courier Evri and can return myself) all the way to getting a full refund and then the correct size I need for him. Absolute star she’s been. Definitely will use them again! When we got the gloves they felt amazing so very looking forward to getting a new pair!
Help team
I had a problem and I got a text from the help team almost instantly.
recent purchase
I recently purchased a pair a gloves which needed to be returned due to unforeseen circumstances. The team within the support department at one glove were extremely helpful and supportive to this situation. They were able to provide a solution that did not impact my performance nor my comfort or game timeline. Big thanks to Shannon and the whole one glove family. I look forward to many more great experiences together.
Quality service and gloves my son loves…
Quality service and gloves my son loves the one glove
Great customer service
Great customer service, and products. Have been a customer for years and would not go anywhere else.
Really good stuff,have made a lot off…
Really good stuff,have made a lot off orders and never let down, looking forward to make more order. my little lad really likes all your stuff👍
Custom service is really good 👍 100% recommend.
Found out about One Gloves last summer…
Found out about One Gloves last summer and ive bought 4 pairs since. Amazing gloves with great customer service. I spoke with Shannon today who helped me out massively. Also, their IG admin are very helpful too !
Great glove & Friendly staff
Great glove & staff really easy to deal with.
Would definitely recommend The One…
Would definitely recommend The One Glove, this isn’t the first time I have used them and everytime they are always spot on. I put an order through for 2 pairs gloves for my son but I ordered the wrong size in 1 of the pairs. I emailed after I placed the order and this morning I received a response from Shannon who advised that she had spoken to the warehouse team and had swapped the incorrect size for the size I meant to order, which saves me ordering the correct pair and having to send the other ones back. I am so grateful to Shannon and would like to say she is a credit to The One Glove team. Thank you again Shannon for all your help
Glove replacement
Shannon was fantastic! My new gloves had a small tear at the seam after one use and she was more than accommodating and got me a replacement pair!!
This is fantastic customer service! This is why I use the one glove for all my gloves!
Great customer support
Contacted customer service email after my order had been confirmed as I had mistakenly ordered the wrong size and they were able to correct it and ensure that the size I needed was dispatched in its place. Very prompt and helpful service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








