What a lovely product, great quality and excellent price. Very straightforward to put together with clear instructions. Delivery was in 4 clearly labelled boxes which were delivered to our first floor... See more
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What a great company. Contacted them by phone as we had left it late in ordering beds for guests arriving. The lady I spoke with went out of her way to get the order out to us. Many thanks to her. The... See more
I’ve now brought several beds from the oak bed store - I buy with confidence every time knowing it’s going to be quality - this purchase was the standing mirror - I wasn’t disappointed Solid - will... See more
The beds and mattresses were as described and of excellent quality. The build instructions were very easy to follow and all of the required parts were there plus some spares. Delivery was also very go... See more
Company details
About The Oak Bed Store
Written by the company
Since 2009, we have been trading as a leading provider of high-quality Solid Oak Bed Frames. Our commitment to excellence is evident in every piece we offer, as each bed frame is meticulously crafted using only the finest quality Oak trees. This ensures not only durability and strength but also an attractive finish that will enhance the aesthetic appeal of any bedroom.
We also offer Solid Oak Guest Beds and Solid Wood Bed Frames that are manufactured to the same high standard. We believe that everyone deserves a comfortable and supportive bed, and our collection is available in various sizes to meet your specific requirements. Whether you need a single, double, king size, or super king size bed, we have the perfect option for you.
One of the key features that sets our bed frames apart is the inclusion of sprung solid wood slats. These slats provide optimal support to the mattress, preventing it from dipping or sagging over time. This not only ensures a better posture but also promotes a restful and rejuvenating sleep experience.
What truly sets us apart from the competition is the fact that all of our bed frames are manufactured exclusively for us. This allows us to maintain strict quality control and offer an unrivalled combination of quality and value to our customers. We take pride in providing exceptional products that exceed expectations and deliver long-lasting satisfaction.
We are dedicated to helping you create the bedroom of your dreams. With our expertly crafted bed frames, you can enjoy the perfect blend of style, comfort, and durability. Experience the difference that our Solid Oak Bed Frames can make in your sleep and overall well-being.
Contact info
11 Fitzherbert Spur, PO6 1TT, Portsmouth, United Kingdom
- sales@theoakbedstore.co.uk
- theoakbedstore.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
I’ve bought this mattress a month ago…
I’ve bought this mattress a month ago the experience is great best sleep ever most comfortable mattress and the material is great love it highly recommend
26 May 2026
Reply from The Oak Bed Store
Hi Annette,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re delighted to hear you’re enjoying your Flow Pocket Memory 1200 mattress and that you’re getting such great, comfortable sleep.
It’s wonderful to know you’re so happy with it and that you’d highly recommend it.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
I just wish the instructions were…
I just wish the instructions were better we could have save a lot of time assembling the bed. Quality is okay. Not that great
8 June 2026
Samples arrived well packed and fast
26 May 2026
Reply from The Oak Bed Store
Thanks so much for your 5 star review Sudhir, I am so pleased your samples arrived with you promptly and well packed!
Kind regards,
Georgie
The Oak Bed Store
Great quality mattress. A wonderful sleep
The mattress quality is unmatched and not a bad price either.
My sleep has greatly improved.
For me, the highlight of this company was Georgie, her professionalism and friendliness to put the customer first, will keep The Oak Bed Store on my radar for my next mattress purchase. She went above and beyond to assist in delivery issues I was subjected to, which I'm so greatful for.
9 June 2026
Reply from The Oak Bed Store
Hi NR,
Thank you so much for your lovely review — I really appreciate you taking the time to share it. I’m so pleased to hear you’re happy with your Flow Pocket Memory 1200 mattress and that your sleep has improved — that’s exactly what we hope for.
I’m also really glad I was able to help with the delivery issues and get things sorted for you. Thank you as well for your kind words — it truly means a lot.
Thanks again for your feedback, and we look forward to hopefully helping you again in the future.
Kind regards,
Georgie
The Oak Bed Store
Very clear and transparent delivery…
Very clear and transparent delivery process, with a reliable firm employed. No problems at all.
22 May 2026
Reply from The Oak Bed Store
Hi Josephine,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re really pleased to hear you found the delivery process clear and transparent, and that everything went smoothly on the day.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Good quality material and easy to…
Good quality material and easy to follow instructions.
Delivery was quick too.
8 June 2026
Reply from The Oak Bed Store
Hi Wendy,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re delighted to hear you’re happy with the quality of your Chester Ottoman and that you found the instructions easy to follow.
It’s also great to know delivery was prompt too!
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Excellent bed quality, clear assembly instructions, but very poor delivery arrangement
I purchased the Wilmore Solid Natural Oak Ottoman Storage Bed Frame from Oak Bed Store, and the product itself is outstanding. The quality is excellent — the wood feels premium, the structure is solid, and after using it for about two months, it remains very sturdy with no creaking, shifting parts, or instability. The ottoman storage space is extremely spacious and practical.
The assembly instructions were very clear, and the bed was easy to install by myself, which made the whole setup process smooth and stress‑free. Overall, I’m genuinely very satisfied with the bed frame.
However, the delivery arrangement was extremely disappointing, mainly due to the outsourced delivery company.
During the first delivery attempt, the driver did not call 30 minutes beforehand as instructed. The delivery arrived suddenly, causing me to miss the drop-off and forcing me to reschedule.
For the second attempt, I specifically requested an afternoon delivery slot, yet they still arranged it for the morning, completely ignoring my availability.
The product deserves five stars, but the delivery service only deserves one, so I’m giving an overall rating of four stars. I hope Oak Bed Store improves the management of their outsourced delivery partners so that their excellent products come with equally reliable service.
29 April 2026
Reply from The Oak Bed Store
Hi Becky,
Thank you so much for taking the time to leave such a detailed review — we really appreciate it. We’re delighted to hear how happy you are with your Wilmore Solid Natural Oak Ottoman bed frame, and that you’ve found the quality, stability, storage space, and assembly all to be excellent.
I’m really sorry to hear about the issues you experienced with the delivery arrangements. We completely understand how frustrating it must have been to have missed communication on the first attempt and for the second delivery to be scheduled outside of your requested time. We’ll be passing your feedback on to the courier directly, as we absolutely expect a reliable and considerate service from our delivery partners.
It’s great to hear the product itself has met your expectations, and we really appreciate you highlighting both the positives and where we need to improve.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Exceptional
We have now purchased two beds over the past few years from the oak bed store! We dealt with Nina and Georgie in their customer service team who have been exceptional!! Telephone manner, knowledge of their product and their advice and support in making these purchases has been superb! The beds themselves are made of excellent quality (Lyon and Chester beds), easy to assemble instructions and their mattresses are incredibly comfortable (Edwin and Taylor if you want a soft mattress and The flow serene cloud for a slightly firmer one). I wouldn’t shop anywhere else!!
23 June 2026
Unprompted review
Reply from The Oak Bed Store
Hi Davide,
Thank you so much for your amazing review — we really appreciate you taking the time to share such detailed feedback. We’re absolutely delighted to hear you’ve now purchased from us twice and that you’re so happy with both your Lyon and Chester beds, along with your mattresses.
It’s really lovely to hear your kind words about Nina and myself — we’re so pleased we were able to help you with your choices and support you through the process.
We’re also glad you’re enjoying the quality and comfort of the beds and mattresses, and it’s great to hear your thoughts on the different options as well.
Thanks again for your continued support — it truly means a lot.
Kind regards,
Georgie
The Oak Bed Store
Excellent communication throughout
Excellent communication throughout. I did have one minor issue, phoned them up and the matter was promptly resolved. Item seems solid and is exactly what I was looking for.
22 May 2026
Reply from The Oak Bed Store
Hi there,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re delighted to hear you found our communication excellent throughout and that we were able to resolve the minor issue promptly.
It’s also great to know you’re happy with your purchase and that it’s exactly what you were looking for.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Really good quality chests of drawers
Really good quality chests of drawers, I bought 2 of them and a bedside table . Very pleased .
22 May 2026
Reply from The Oak Bed Store
Hi Frances,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re delighted to hear you’re very pleased with your chests of drawers and bedside table, and that you’re happy with the quality.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Fabulous company and fabulous product
I am so impressed with this company - not heard of them before …. But the product ( bed and bedside tables ) is fabulous - looks amazing and is SOLID which is great . A member of staff picked up that id ordered the wrong colour tables to go with the bed and so queried it thankfully!
The delivery service was great , punctual and extremely helpful .
Quality all round of product and service excellent . Thank you !
4 June 2026
Reply from The Oak Bed Store
Hi Louise,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re delighted to hear you’re so impressed with your Chester Ottoman and bedside tables, and that you’re happy with the quality and solid build.
It’s also great to hear we were able to spot the colour mix-up before delivery and get that sorted for you — I’m really glad that helped everything come together perfectly.
We’re pleased to hear the delivery team were punctual and helpful as well, and that you’re happy with both the product and service overall.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Very quick to respond to my initial…
Very quick to respond to my initial query,polite helpful and subsequent fast delivery , excellent product
4 June 2026
Reply from The Oak Bed Store
Hi Liz,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re really pleased to hear we were quick to respond to your initial query and that you found the service polite and helpful throughout.
It’s great to know everything arrived quickly and that you’re happy with your Heywood bed frame.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Reply from The Oak Bed Store
Thank you so much for your 5 star review, we are so grateful for your feedback!
Kind regards,
Georgie
The Oak Bed Store
Reply from The Oak Bed Store
Thanks so much for your 5 star review Ed, we really appreciate your fantastic feedback!
Kind regards,
Georgie
The Oak Bed Store
Really pleased with my trundle bed
Really pleased with my trundle bed. Looks good. Mattresses are comfortable. It didn't take us long to assemble. Instructions were good. 0
4 June 2026
Reply from The Oak Bed Store
Hi Anne,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re delighted to hear you’re really pleased with your Heywood guest bed and that everything went together easily.
It’s great to know you’re happy with the look, the comfort of the mattresses, and that the instructions were clear and easy to follow.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Beautiful great quality bed
Wonderful service, polite and very helpful staff, good
Quality bed , great value for money, looks amazing, quick and efficient delivery ,
Very happy customer,would highly recommend.
3 June 2026
Reply from The Oak Bed Store
Hi Susan,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re delighted to hear you’re so happy with your Chester Ottoman and that you found the service polite and helpful.
It’s great to know you’re pleased with the quality, value for money, and that everything arrived quickly and efficiently — and even better to hear it looks amazing in your home.
Thanks again for your feedback and recommendation.
Kind regards,
Georgie
The Oak Bed Store
Smooth process
Good communication,good information regarding delivery, happy with the product (cheval mirror)
19 May 2026
Reply from The Oak Bed Store
Hi Elizabeth,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re really pleased to hear you were happy with the communication and delivery updates, and that you’re pleased with your cheval mirror.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
The sample I ordered never arrived.
2 June 2026
Reply from The Oak Bed Store
Hi Carol,
We're very sorry to hear that your sample didn't arrive, and thank you for making us aware.
As soon as we became aware of the issue, we looked into the tracking and found that, although your sample was dispatched promptly, it unfortunately appears to have been lost within Royal Mail's network before it could be scanned.
I've since contacted you directly to explain what happened and to apologise. I'm pleased to confirm that a replacement sample has now been issued, and I can see that it has been successfully delivered.
As a small family-run business, we genuinely care about our customers and always do our best to resolve any issues as quickly as possible. We're sorry again for the inconvenience caused and appreciate your patience.
Kind regards,
Georgie
The Oak Bed Store
Great customer service
The customer service team contacted me and tried their best to accommodate my urgent delivery request. Special mention to Georgie!
17 June 2026
Unprompted review
Reply from The Oak Bed Store
Hi there,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re really pleased to hear we were able to help accommodate your urgent delivery request and get everything sorted for you.
A special thank you for the mention as well — it really means a lot.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
10/10 faultless company
I ordered a bed on the Friday night (they are closed over the weekend) and I messaged customer services asking if it could be dispatched quickly as I was without a bed and i recieved a prompt response from Georgie - a week later the bed was in my living room! Unfortunately the fittings and middle legs were missing (I purchased fitting from Amazon) and informed Georgie of this and the response was outstanding. If you deal with Georgie youll be blown away by the professional, caring and understanding attitude she has!
The bed is amazing quality and well worth the price, the customer service is a 10/10 and the prices are great. You will not be disappointed
12 June 2026
Unprompted review
Reply from The Oak Bed Store
Hi Vicky,
Thank you so much for your lovely feedback — I really appreciate it. I’m so glad I was able to help get the delivery sorted quickly for you.
I’m really sorry again that some of the fittings and middle legs were missing, but I’m pleased we were able to quickly get that resolved for you.
It’s great to hear you’re happy with the bed and that everything came together in the end.
Thanks again for taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
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