The Night Sky has become my absolute go-to gift whenever a new baby arrives. 💫 I just love the idea of capturing the exact night sky from the time, date and location they were born. It makes... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased both moon phase and star prints for my nephew’s and his fiancé’s wedding. Several family members inquired where they were purchased and told me what thoughtful and lovely gifts they w... See more
Company replied
I ordered the smallest pendant - I wasn't paying attention. I reached out to the Night Sky to see if I could order the larger one to get here before my trip. Liz with customer service was amazing, tru... See more
Company replied
I bought my husband the smaller gold necklace for our 8th anniversary, and it turned out to be such a special gift. ❤️ He was so happy when he opened the box and saw it! The necklace was a little... See more
Company replied
4.6
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived promptly exactly as ordered
Arrived promptly exactly as ordered. The preview window on the ordering site to see the different options available was helpful to decide which one to order.
17 August 2026
Reply from The Night Sky
Thank you for the great review, Carol!
We're delighted your star map canvas arrived quickly and matched what you'd chosen, and that the preview tool made deciding between the options easier.
We appreciate your feedback.
Team Night Sky.
A gift to remember her
I ordered a locket as a gift for my daughter after her grandmother passed. The night sky, the date she passed and the coordinates of her home. It arrived on time, beautifully packaged, high quality and is absolutely stunning. She receives compliments on it every time she wears it.
8 July 2026
Reply from The Night Sky
Thank you, Nicola!
It's an honor to have been part of creating something so meaningful; capturing that sky, the date, and the coordinates of home into a piece she can treasure.
We're so glad it arrived promptly, wrapped with care, and that you're both pleased with how it turned out. Thank you again for trusting us with something so special.
Team Night Sky.
Updated review
I am changing my review. I had originally put only 1 star. When the package had arrived, the image was wavy underneath the glass, but after a couple days in the house it has flattened out. I’m not sure if it was humidity or what, but it looks much better, much less cheap. I still give 4/5 because I was expecting a more epic image for the price, but it’s definitely much more elegant now that it’s sitting flat.
18 August 2026
Reply from The Night Sky
Thank you for your feedback, Elyse.
We're sorry to hear the print isn't sitting flat within the frame; that's not the standard we aim for.
We noticed you haven't reached out to us about this. Had you contacted us when you received it, we'd have been glad to help resolve it right away.
Please reach out to our customer service team at help@thenightsky.com with the order ID and photos of the issue so we can take a look and make this right.
Team Night Sky.
Packaging honestly wasn’t great
Packaging honestly wasn’t great. It was in a triangle box and rolled up. It had crinkles in the picture. Some spots look like little rips in the sky instead of stars or the moon. I think this product is way over priced for what you get.
19 August 2026
Reply from The Night Sky
Thank you for your feedback, Khill.
We're sorry to hear the print appears to have been damaged in transit; that's not the experience we want for our customers.
We noticed you haven't reached out to us about this. Had you contacted us when you received it, we'd have been glad to help resolve it right away. Please reach out to our customer service team at help@thenightsky.com with the order ID and photos of the issue, and we'll resolve this for you right away.
Team Night Sky.
My Husband was delighted with his…
My Husband was delighted with his surprise Anniversary presents which arrived well in time for the day
17 August 2026
Reply from The Night Sky
What a wonderful surprise to give, Shelley!
We're delighted that the gold foil, framed star map and customised onyx pendant arrived ahead of the big day, and that your husband was thrilled with his anniversary gifts.
Thank you for sharing a review!
Team Night Sky.
Love the product
18 August 2026
Reply from The Night Sky
Thank you, William!
We're delighted you love your customised vermeil star map pendant!
Team Night Sky.
Liz made my experience a dream and it…
Liz made my experience a dream and it was also a beautiful piece.
18 August 2026
Reply from The Night Sky
What a lovely thing to hear, Rachael!
We'll be sure to pass this along to Liz. We're so glad she helped make the experience a memorable one, and that both your vermeil bezel pendant and silver love note turned out beautifully.
Thank you for sharing this with us!
Team Night Sky.
Not 12x12.
Honestly would have given 5 stars. But they advertise it is 12x12. So I custom ordered a frame myself for it. And its actually 13x13. So that's disappointing and wasted my money on a frame.
11 August 2026
Reply from The Night Sky
Thank you for your feedback, Michaela.
We're sorry to hear about the mismatch between the advertised size and what you received. A discrepancy like this would be highly unusual for us, so we'd really like to look into it.
We noticed you haven't reached out to us about this. Please reach out to our customer service team at help@thenightsky.com with your order details so we can investigate and help resolve this for you.
Team Night Sky.
The pendant is great, chain not so much
The pendant is great, chain was very cheap and thin snapped after a couple of days
17 August 2026
Reply from The Night Sky
Hi Mikkel,
Thank you for your feedback on the gold pendant. So glad you're happy with the pendant itself. The chain is designed to be delicate and elegant and typically wouldn't snap unless accidentally caught or pulled on something.
We noticed you haven't been in touch with us about this issue. Please reach out to our customer service team at help@thenightsky.com so we can take a closer look and help from there.
Team Night Sky.
I’m very happy with my night sky print
I’m very happy with my night sky print. It was a gift for my 1 year old nephew. I did receive it damaged and they very quickly sent out a replacement. The quality of the fabric is very good and it looks fantastic framed!
20 July 2026
Unprompted review
Reply from The Night Sky
Thank you so much for sharing this, Jennifer.
We're happy the print turned out to be such a lovely gift for your nephew's first birthday.
We're very sorry to hear it arrived damaged in transit, and glad we could get a replacement out to you quickly.
Delighted to hear you're happy with the quality and look!
Team Night Sky.
perfect present
simply gorgeous, the perfect wedding (or anniversary) present!
the team is super friendly and quick to respond too
14 August 2026
Reply from The Night Sky
Thank you so much for the lovely review, Anina!
We're thrilled your framed star map turned out to be such a meaningful wedding or anniversary gift, and that our team could offer helpful, prompt support along the way.
We appreciate your feedback.
Team Night Sky.
Great experience all round
Fantastic product(s), really hit the spot. Would definitely order again.
18 August 2026
Reply from The Night Sky
Thank you, Adrian!
We're so glad your framed star map and onyx star map pendant were exactly what you were looking for, and that you had such a smooth experience overall!
Looking forward to your next order!
Team Night Sky.
I’m extremely happy with my necklace
I’m extremely happy with my necklace! The customer service was excellent, shipping was fast, and the product arrived beautifully packaged and exactly as described. The necklace is gorgeous and the quality is fantastic. I would definitely recommend this company and will happily order from them again!
18 August 2026
Reply from The Night Sky
Thank you so much for this wonderful review, Serina!
We're delighted your silver locket star map arrived promptly, wrapped with care, and matched your expectations perfectly, and that our support team helped make the whole process such a positive one.
We truly appreciate your recommending us, and we'd love to have you back again!
Team Night Sky.
Lovely jewelry
Lovely jewelry, very well finished.
My son loved it.
Arrived within 7 days.
Good service.
18 August 2026
Reply from The Night Sky
Hi there,
Thank you for the lovely review!
We're happy your son loved his silver pendant star map gift and that it arrived promptly; a smooth experience overall.
Team Night Sky.
It’s beautiful and I love it
It’s beautiful and I love it, I can’t wait to give it to my daughter!
My only minor complaint is the accompanying downloadable constellation booklet, I can’t get it to print in booklet form. And my home printer isn’t working so I have to find a store to print it which is inconvenient.
18 August 2026
Reply from The Night Sky
Thank you so much for the lovely review, Amy!
We're delighted the onyx silver bezel pendant turned out so well and that you're excited to gift it to your daughter.
Sorry to hear about the trouble getting the constellation booklet to print correctly. Unfortunately, formatting can vary depending on your printer or software, but many customers find a local print shop can format it more easily.
Team Night Sky.
Reply from The Night Sky
What a beautiful way to put it, Tomas!
We're so glad your vermeil pendant captures that feeling so perfectly!
Thanks for sharing a review!
Team Night Sky.
It's beyond my expectations
It's beyond my expectations. 🙂 The quality of the pendant and chain is noticeable and I love that I can have a star map of our wedding day. That makes it unique.
18 August 2026
Reply from The Night Sky
That's wonderful, Germania!
We're thrilled your silver bezel star map pendant exceeded your expectations and captures your wedding day in such a one-of-a-kind, meaningful way. Thank you for sharing this with us!
Team Night Sky.
Fantastic company to buy from
Fantastic company to buy from.
I bought 2 9ct gold constellation pendants. The website is easy ro use, delivery is really quick.
The customer service is excellent, my query was answered over a weekend.
The pendants are lovely quality.
18 August 2026
Reply from The Night Sky
We appreciate your lovely feedback, David!
We're glad you found the site simple to navigate, that your two 9ct gold star map pendants arrived promptly, and that you appreciate the craftsmanship!
Wonderful to hear our team could assist you even on a weekend!
Team Night Sky
Perfect Anniversary Gift
The website was very easy to use, and the ability to see exactly how my choices would look on the pendant before deciding/ordering was extremely important.
When it arrived, the pendant was of exceptional quality and was the perfect anniversary gift. The packaging was excellent. Very pleased with the whole experience.
17 August 2026
Reply from The Night Sky
Thank you so much for this wonderful review, Steve!
We're happy you could easily preview your design before committing, and that your silver customised pendant arrived beautifully wrapped and turned out to be the perfect anniversary gift. Delighted the whole journey went so smoothly for you!
Team Night Sky.
Did not disappoint!
Amazing quality and looks stunning.
Great care taken to deliver with zero imperfections.
16 August 2026
Reply from The Night Sky
Thank you so much for this fantastic review, Lahari!
We're delighted your star map print lived up to expectations! We're thrilled to hear you're happy with both the quality and the flawless finish.
Thank you for your lovely feedback.
Team Night Sky.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.