The Night Sky has become my absolute go-to gift whenever a new baby arrives. 💫 I just love the idea of capturing the exact night sky from the time, date and location they were born. It makes... See more
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Review summary
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I purchased both moon phase and star prints for my nephew’s and his fiancé’s wedding. Several family members inquired where they were purchased and told me what thoughtful and lovely gifts they w... See more
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I ordered the smallest pendant - I wasn't paying attention. I reached out to the Night Sky to see if I could order the larger one to get here before my trip. Liz with customer service was amazing, tru... See more
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I bought my husband the smaller gold necklace for our 8th anniversary, and it turned out to be such a special gift. ❤️ He was so happy when he opened the box and saw it! The necklace was a little... See more
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4.6
Excellent
10K reviews
Asks customers to review
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Responsive
Responsive, honest, thorough, and a pleasure to deal with. Had issues with levied taxes - as well as an unrelated address mishap on my end - and in both cases, the customer service teach was prompt, helpful, and a joy to work with. The product itself is lovely and will make a fantastic gift!
7 September 2026
Unprompted review
Reply from The Night Sky
Thank you so much for such a thoughtful review, Chris!
We're really glad our team could help sort out both the tax issue and the address mix-up smoothly, and that the overall experience felt easy to navigate throughout. It's also wonderful to hear the glow-in-the-dark star map turned out beautifully and will make such a special gift. Thanks so much for sharing this with us!
Team Night Sky.
Reply from The Night Sky
Thank you for the kind words, Blair!
We're really pleased your customised black onyx silver bezel pendant impressed you, and glad it reached you so quickly.
Team Night Sky.
Reply from The Night Sky
Thank you for sharing this review, Lori!
We're very pleased that your customised silver bracelet turned out beautifully, and we hope it brings your daughter lots of joy. Thanks so much for choosing us for something so special!
Team Night Sky.
The gift was amazing
The gift was amazing. The shipping and delivery was right on time. I had a few questions and the customer service team proved to be more than helpful and understanding. My friend loved it!
29 August 2026
Reply from The Night Sky
Thank you so much for this lovely review, Alecia!
We're thrilled that the framed glow-in-the-dark star map was such a hit with your friend, and that shipping was prompt!
It's also great to hear our customer service team could help answer your questions; we'll be sure to pass your appreciation along to them.
Team Night Sky.
The product arrived warped and damaged
The product arrived warped and damaged. No enclosure to contact to know who to contact about it.
26 August 2026
Reply from The Night Sky
Hi Bonnie,
Thank you for letting us know, and we're sorry to hear the print arrived warped and damaged in transit.
We can see you've already reached out to our customer service team, and we've replied.
We're currently waiting on a few more photos of the damaged packaging to help us look into what happened and get this resolved for you as soon as possible.
Just a note: you can reach us anytime through the live chat option on our website; that might be quicker to find in the future.
Team Night Sky.
It was just perfect and my other half…
It was just perfect and my other half loved it
1 September 2026
Reply from The Night Sky
Thank you for sharing this, Catherina!
We're so happy to hear the framed star map came out exactly as you'd hoped and made such a lovely impression on your partner.
Team Night Sky.
Flowless process
Flowless process , multiple choices, very good result. Quick delivery . Only small criticism is the dimension and visibility of the written part, I could not find a way to make it bolder. Still we're happy about the purchase!
29 August 2026
Reply from The Night Sky
Thank you so much for this feedback, Cinzia!
We're delighted that the ordering experience felt smooth and that you had plenty of options to choose from, and glad the gold foil framed star map arrived quickly.
On the text sizing: we appreciate the note. If you let us know at the time of ordering, before production begins, we're happy to increase the text size. Reach out directly next time at help@thenightsky.com after you place a hold on the order using the hold option in your order confirmation email.
Thank you again for your purchase, and we're glad you're happy with it overall!
Team Night Sky.
Beware
The disc is too tiny to read at all...I literally had to use a magnifying glass to see if dates and messages were accurate as the engraving is microscopic. The dimensions were given on the web site so that is truthful. That said, all the sample photos appeared much larger. Suggest you post actual picture of the small size on a model so customers will be prepared for what they have ordered. I ordered for two friend's significant birthdays and was embarrassed to gift them. Had planned to buy more plus one for myself...will forgo that now.
31 August 2026
Reply from The Night Sky
Hi there,
Thank you for taking the time to share such detailed feedback, and we're sorry to hear the 15mm pendant wasn't the right fit for the occasions you had in mind. We also offer bigger sizes in 20mm and 25mm, so the text will be easier to read.
You're right that the dimensions are listed accurately on the site. The preview is shown enlarged intentionally, so you can clearly check the details and wording before approving the order for production; it's not meant to represent the actual size. That said, we understand how that could cause the final size to feel like a surprise, and we'll pass along your suggestion of showing the smallest size on a model or next to a familiar object for scale.
We're sorry this affected your gifting plans for your friends' birthdays. If it would help, please reach out to us directly at help@thenightsky.com with the order ID and we can look at options for you.
Team Night Sky.
TOP Quality
Quality of the poster is top quality. Extremely happy with my purchase. Will do again
30 August 2026
Reply from The Night Sky
Thank you so much for this feedback, Craig!
We're delighted that the star map print exceeded your expectations, and we're just as excited to hear that you'll be ordering with us again!
Team Night Sky.
I received my order quickly, great service.
30 August 2026
Reply from The Night Sky
Thank you for the kind words, Ramtin!
We're delighted that your customised silver eclipse bezel pendant made its way to you promptly, and it's great to hear the overall experience was a positive one. Thanks so much for taking the time to share a review!
Team Night Sky.
Reply from The Night Sky
Thank you for the kind feedback, Mick!
It's wonderful to know the customised silver pendant made such a great impression and matched what you were hoping for!
Team Night Sky.
Misleading
Site says made and shipped in Canada but then hides where it mentions that if you have it framed you get hit with customs charges because that just happens to ship from the UK.
29 August 2026
Reply from The Night Sky
Thank you for the detailed feedback, Kathy, and we're glad our team was able to get the customs fee refunded for you already.
To clarify shipping: our Canada facility handles prints and canvases, but doesn't have a framing facility, so framed prints for Canada are processed and shipped from our UK lab instead.
We hear you that this isn't made clear enough on the site, and we'll pass this along so the framing details can be communicated more transparently upfront.
Team Night Sky.
Reply from The Night Sky
Thank you for the kind words, Leanne!
We're delighted that the star map prints met your expectations and that our customer service team contributed to a seamless experience!
Thanks so much for sharing this with us!
Team Night Sky.
Unique pendant
Beautiful, unique and personalised piece of jewellery. Great customer service and fast delivery. Very happy with my order.
26 August 2026
Reply from The Night Sky
Hi there,
Thank you so much for sharing this review!
We're delighted that the customised black onyx silver bezel pendant turned out just the way you envisioned.
It's wonderful to hear that our team and the shipping speed contributed to a smooth experience overall.
We appreciate your lovely feedback.
Team Night Sky.
The poster I had made as a present for…
The poster I had made as a present for my niece and her husband came out ABSOLUTELY BEAUTIFUL. They were amazed ( and so was I) with the quality of the art. I will DEFINITELY be using you when anyone asks who to use. It came so quickly as well. Thank you so much.
28 August 2026
Reply from The Night Sky
Thank you so much for such a heartfelt review, Virginia!
We're delighted that the framed star map turned out to be such a meaningful and impressive gift for your niece and her husband, and it's wonderful to know the craftsmanship left such an impression. We're also glad it reached you promptly
Hearing that you'll be pointing others our way means the world to us. Thank you for letting us be part of such a special moment!
Team Night Sky.
My partner loved it
My partner loved it! He's usually not a jewelry guys but he loved it.
18 August 2026
Reply from The Night Sky
That's wonderful to hear, Jenaliz!
It's always especially nice when a piece wins over someone who isn't usually into jewelry; thank you for sharing that. We're delighted your partner loved the onyx bracelet!
Team Night Sky.
Reply from The Night Sky
Thank you for the review, Michelle!
We're happy you found the ordering process for your framed star map and moon phase prints quick and easy.
We're thrilled to have you as a repeat customer!
Team Night Sky.
Please please do not pay over £20 for…
Please please do not pay over £20 for any of the jewellery. I was so disappointed with the quality. Lucky I ordered the cheapest which was still £72 and it’s just looks like something my five year old could make. Honestly it’s not worth it - it’s a gimmick with a nice incentive but rubbish execution. I’m actually embarrassed to give it to my partner!! Hence buying her something else.
13 July 2026
Unprompted review
Reply from The Night Sky
We're really sorry to hear you were disappointed with your piece, Helen. That's not the experience we want anyone to have.
Had you reached out to our customer service team when you first received it, we could have resolved this right away.
It's not too late; please email customer service with your order details at help@thenightsky.comand we'll happily arrange a return for a full refund.
Team Night Sky.
Reply from The Night Sky
Thank you so much, Catherine!
We're thrilled you're happy with the quality of your gold foil moon phase print.
Team Night Sky.
Reply from The Night Sky
Hi there,
We're so happy to hear the customised star map print was a hit;
what a meaningful way to mark the occasion.
Team Night Sky.
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