Amazing Customer service
Amazing Customer service, Glad to have have done business with them.
Quality products and perfection service.
22 November 2020
Unprompted review
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Company details
Written by the company
The New Tier is an online discount store for clothing and accessories. We sell luxury brands at wholesale prices.
Contact info
United Kingdom
- 0333 772 9728
- cs@thenewtier.co.uk
- thenewtier.co.uk
So glad to have found this site just bef...
So glad to have found this site just before Christmas. So many huge discounts on genuine products and really happy with the quality of the products. The pay monthly 0% finance helped a lot as Covid and maternity really affected my income. Excellent customer service. Thank you to the guys at The New Tier.
21 November 2020
Unprompted review
Amazing prices for luxury brands
Amazing prices for luxury brands. Delivery slightly slow I presume due to COVID but customer service are fast to respond and re assure that the item has been dispatched. I also had my delivery charge refunded due to a 2 day delay.
21 November 2020
Unprompted review
Reply from The New Tier
Good afternoon Joao,
Thank you for your review of the service you have received from us. You are correct in regards to the slight delay which was due to our new COVID processes. As we are still adapting to this and ensuring our processes are as efficient as possible, we did, as agreed refund the delivery charge for you.
We are glad you are happy with the level of customer service you have received from us as we strive to maintain our high standards of customer service even through these uncertain times.
We hope to keep you as a valued customer and that you will find our COVID processes are now much more refined and allow us to meet delivery expectations since the time you made your order.
Kind regards,
The New Tier.
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