I hired NetMen Corp for a packaging…
I hired NetMen Corp for a packaging design project and paid $449 upfront. Due to some miscommunication from both sides, the project couldn’t proceed as planned. I acknowledged my part and sincerely apologized multiple times over the last few weeks.
Despite this, I received no response from Ignacio Galarrraga or his team regarding my refund request. I kept writing daily emails, calmly requesting a resolution. What’s more disappointing is that they later accused me of making “threats,” which is entirely false and unprofessional.
Their team was unable to deliver a satisfactory logo even after multiple rounds, and packaging design explanations dragged on for weeks. As a small business owner from India, this amount is significant to me, and I had hoped for a compassionate and professional outcome.
I'm writing this review to inform others and in the hope that NetMen Corp will take accountability and offer a fair resolution.