Was pleasantly surprised wasn’t sure sometimes these things aren’t what u expect but sign was ,really pleased it was of really gd standard very happy with it thx ☺️
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I honestly can’t complain at all. From the mockups, to the customization, to the customer service, my entire process was easy and enjoyable. The quality of the light is fantastic and the setup was as... See more
Company replied
bought a pretty large custom neon sign inspired by a TV series, and I’ve had it for over a year now. I still love it. The sign is over 150 cm wide and came in two parts, but once assembled, you... See more
Company replied
I contacted the Neon Company and gave them a basic design and requested a quote. I received the quotation in a couple of days and after a few design and size issues I was happy to proceed. I was kept... See more
Company replied
Company details
Written by the company
The Neon Company is already for 10 years a specialist in the development, design and production of PowerLED Neon Signing. With our innovative ‘PowerLED’ lighting technology you are guaranteed of the most powerful dimmable LEDs, an extra long life and suitable for 24/7 intensive use. For both indoor and outdoor use. Because The Neon Company has its own production, we guarantee the lowest prices in Europe with the highest quality.
Contact info
De Limiet 2, 4131NR, Vianen, Netherlands
- +31 30 207 24 67
- info@theneoncompany.shop
- theneoncompany.shop
4.7
Excellent
705 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from The Neon Company
Hi Alex,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
The beautifully crafted
The beautifully crafted, inspiring neon purple sign arrived in excellent working order and on time.
We are very happy with your service and the neon sign- many thanks!
25 August 2026
Unprompted review
Reply from The Neon Company
Hi Jigsaw,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
produktion was great quality was great…
produktion was great quality was great ..my klient took a long time to come to an decition så the price went down and up again so we felt a bit scammed in the end ...it felt expensive whwn we had the sign in our hands..
8 July 2026
Unprompted review
Reply from The Neon Company
Hi Fredrik Ahston,
Thank you for your feedback.
We are sorry to hear that you have had such an unpleasant experience. Could you please contact us by email at administratie@theneoncompany.nl? We will be happy to review the possibilities and investigate what went wrong.
We look forward to your response.
Regards,
The Neon Company
📞 +31 30 207 24 67
Excellent service from start to finish
Excellent service from start to finish. The signboard was made to a very high standard, with great attention to detail and a professional finish. The team was helpful, responsive, and completed the work on time. I’m very pleased with the final result and would definitely recommend them to anyone looking for a quality signboard.
25 July 2026
Unprompted review
Reply from The Neon Company
Hi LMR FINANCIAL,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
This sign turned out better than I…
This sign turned out better than I imagined I love it! Super clear communication
16 July 2026
Unprompted review
Reply from The Neon Company
Hi Olivia,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Delivered to Canada with no issues and…
Delivered to Canada with no issues and promptly. Communication was fantastic and I was always able to speak to someone when I had questions.
6 August 2026
Unprompted review
Reply from The Neon Company
Hi AM,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Great quality of the LED and amazing support!
Great quality of the LED and amazing support! Would definitely recommend!
18 July 2026
Unprompted review
Reply from The Neon Company
Hi Eugene Glushkov,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Awesome Service!
The employees of The Neon Company are always relible, fast and super nice when it comes to orders and adjustments. Matt is always on point and helps me to finalize my offers fast and get a good Product.
16 July 2026
Unprompted review
Reply from The Neon Company
Hi Sophie,
Thank you for your feedback and for appreciating our colleague, Matt.
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
I really love my new LED sign for my…
I really love my new LED sign for my hair studio! Thank you for an amazing product. Quality exceeded my expectations! Will definitely order again in the future!
21 July 2026
Unprompted review
Reply from The Neon Company
Hi Cassandra Amor Wells,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Always great and quick communication
Always great and quick communication
15 June 2026
Unprompted review
Reply from The Neon Company
Hi Daisy,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Amazing Neon sign
Very professional, friendly and made good contact all through the ordering process. It came very well package on delivery . The product is extremely good quality and I’m very pleased with it!
17 June 2026
Unprompted review
Reply from The Neon Company
Hi Tara,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
The final product was ok for my office but not for anything else
The ordering process was through a European country which was why I went with them but the product was manufactured and shipped from China. The process was streamlined, produced and shipped within the timeframe presented during the quoting process, however, I wouldn't say that the final product exactly matched the preview. Some letters are misaligned and crooked.
UPDATE: Since my original review, customer service reached out to me and asked for a picture of my delivered product and within 24 hours offered a very reasonable resolution to ensure my satisfaction. I haven't witnessed unsolicited customer service like this before and it was greatly appreciated! Thanks so much!
28 July 2026
Unprompted review
Reply from The Neon Company
Hi Chris,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused you.
We are sorry to hear that you have had such an unpleasant experience.
Could you please provide us with the photos of your neon sign at administratie@theneoncompany.nl? We will be happy to review the possibilities and investigate what went wrong.
We look forward to your response.
Regards,
The Neon Company
📞 +31 30 207 24 67
A pleasant surprise.
A most pleasant surprise. Extremely well made, sturdy and with the specs I asked for. Works like a charm with plenty of versatility and power. Can be seen from a distance and gets lots of attention.
Can easily recommend.
4 July 2026
Unprompted review
Reply from The Neon Company
Hi No Brainz Productions,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Great product at a very good price
Great product at a very good price, looks fantastic in our building. Quick turnaround and delivery. Recommended.
15 July 2026
Unprompted review
Reply from The Neon Company
Hi Ed,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
I honestly can’t complain at all
I honestly can’t complain at all. From the mockups, to the customization, to the customer service, my entire process was easy and enjoyable. The quality of the light is fantastic and the setup was as simple as can be. If I ever need another custom sign, I WILL be coming back!
2 July 2026
Unprompted review
Reply from The Neon Company
Hi Aidan,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Best Service and Product Quality
From ordering to receiving my product, the entire process was smooth, professional, and exceeded my expectations. They provided proofs and a quote the very next day. After I finalized my order a few days later, they began production within 48 hours and had everything shipped within five days.
The communication was exceptional. I never once had to reach out for a status update because they kept me informed every step of the way with timely email updates.
The quality of the work is incredible. My sign came out absolutely perfect, and it was packaged with so much care to ensure it arrived in pristine condition. It’s clear they take great pride in both their craftsmanship and customer service. I couldn’t be happier with my experience and will definitely order from them again!
16 June 2026
Unprompted review
Reply from The Neon Company
Hi Hana,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
I'm very happy with my neon.
29 July 2026
Unprompted review
Reply from The Neon Company
Hi Valérie,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
First class service and product
I contacted the Neon Company and gave them a basic design and requested a quote. I received the quotation in a couple of days and after a few design and size issues I was happy to proceed. I was kept informed of the progress of my order and it was dispatched on time and delivered with care. Very professional and courteous service, first class product and I would have no hesitation in recommending the Neon Company. Thank you for all your help and advice
18 July 2026
Unprompted review
Reply from The Neon Company
Hi Mr Philip Lazenby,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Reply from The Neon Company
Hi Sarah,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
This is extremely cheap and flimsy…
This is extremely cheap and flimsy looking. I feel deceived by your advertisement of your product. Had I known it was this bad and poorly put together I never would’ve wasted my money on your product. It also arrived damaged and I asked for my money back and they refused to do that so now I’m stuck with an expensive cheap ass sign that I definitely will not use in my business.
29 July 2026
Unprompted review
Reply from The Neon Company
Hi Motherhen Barbecue Diner,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused you.
We are sorry to hear that you have had such an unpleasant experience.
Could you please contact us by email at administratie@theneoncompany.nl? We will be happy to review the possibilities and investigate what went wrong.
We look forward to your response.
Regards,
The Neon Company
📞 +31 30 207 24 67
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