The Natural Paper Company logo
Visit website

The Natural Paper Company Reviews 

95
•
TrustScore 4.5 out of 5

4.7

Pen Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really helpful with selecting the right choice of paper with so many to choose from. Neatly packed, can highly reccomend this supplier.

Rated 5 out of 5 stars

We love this paper and envelopes, so unique and funky and alternative and have bought it for presents for two people so far. Absolutely perfect for requirement

Rated 4 out of 5 stars

Great business, packages well, but wooden blocks not soaked in oil to avoid splitting… Edit- from 3 to 5 stars as company were really helpful and kind, by resending new blocks including a free one w... See more

Company replied

Rated 5 out of 5 stars

Quality is brilliant. Leah and Jared were fast to respond to any queries I had and made the ordering process very easy, even answering messages late at night. I am very happy with my order, and... See more

Company details

  1. Pen Store
  2. also in
  3. Craft Store
  4. Paper Store
  5. Stationery Wholesaler

Written by the company

The Natural Paper Company is a premium supplier of handmade paper and card, silk and natural ribbons, sealing waxes and stamps. As self confessed stationery lovers, we've carefully chosen all our products for their quality, beauty and eco friendly credentials.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(95)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great business

Great business, packages well, but wooden blocks not soaked in oil to avoid splitting…
Edit- from 3 to 5 stars as company were really helpful and kind, by resending new blocks including a free one without me having to ask!

25 May 2026
The Natural Paper Company logo

Reply from The Natural Paper Company

Hi Kate. Thank you for your review we really appreciate it. We are really proud of our products. We are sorry if any of the stamps you purchased from us have split, as we have not experienced this personally and you are the only customer to raise this issue to date. Could you possibly send us photo's to our email address : info@thenaturalpapercompany.com quoting your order number, we will of course be happy to replace or refund any that are faulty.

Thank you in advance


Jared
The Natural Paper Company

Rated 4 out of 5 stars

Beautiful paper and envelopes and…

Beautiful paper and envelopes and delivery was great.
Unfortunately I didn’t do my homework and have discovered that I can’t use ink with this paper - had to put away my fountain pen and use a ballpoint which impacts my experience when writing. Oh well, the ribbon is fabulous.

23 February 2026
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. I made a mistake with the postage I wanted & emailed late Friday night. I had a reply in an instant helping me out. Love the ethos of the company, they stock great brands at very competitive prices & are so incredibly helpful. Thanks Jared, I'll be back 🙂

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfection

They have been incredibly helpful with helping us with our order. We had a customised wax stamp made with quite an intricate design and they took every effort to make it perfect for us. I could not recommend them enough! Even helping us through the design aspect as well as the implementation aspect.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

I have not received this item yet

I have not received this item yet. I’m not able to review.

26 January 2026
The Natural Paper Company logo

Reply from The Natural Paper Company

Hi Dawn

Thank you for your review. I am very sorry your order has not arrived yet. As your order was placed through Etsy, you should in the first instance contact us through Etsy to resolve this.

Also please note, you have purchased from a UK based company and you live in Canada. Your order will take longer than normal to arrive as it is being sent internationally and will have to be processed through Canadian Customs.

There can be any number of reasons, as to why your order has not arrived yet, however I can confirm that your order was dispatched in accord with Etsy's Terms and conditions. Using and Etsy Postage option.

If you require any further assistance with your order, then please contact us through Etsy.

Kind Regards


Jared
The Natural Paper Company

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look