While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At On Tha Moor (The Natural Dog Soap Company), we belive your beloved dog deserves the very best, which is why we craft luxurious, all natural soap bars right here in Ilkley, we are passionate about harnessing the power of nature, and it shows in every single ingredient we select. Our commitment begins with natural organic ingredients, and we ensure every bar is free from harsh chemicals, synthetic fragrances and artificial colours that can irritate sensitive skin. You will find nourishing shea butter and aloa leaf juice designed to gently cleanse while promoting a healthy shiny coat. Many of our soaps feature organic essential oils like lavender, cederwood and rosemary, which not only provide a subtle fresh scent for your dog, but turn bath time into a relaxing experience for you and your dog. Beyond what's inside we are dedicated to protecting the world we live in, that's why our packaging is made from 100% recycled materials minimising our environmental Paw Print. With On Tha Moor you are not just choosing a premium product for your dog, you are supporting a business that cares deeply about purity and the well being of the planet. Give your dog the Natural Care they deserve with On Tha Moor.
35 Fieldway, LS298NA, Ilkley, United Kingdom
4.6
18 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After coming across John and his natural dog products back in June when on holiday up in Settle I have been very impressed with Paw and Nose balm for my Spaniel.
I would and have highly recommended On Tha Moor to other family and friends dog owners.
Reply from On Tha Moor ( The Natural Dog soap Company)
William, Thank you so much for the lovely review, we are so pleased you and your lovely spaniel love our Paw & Nose Balm.
We came across On the Moor at a market in Cumbria earlier this year. They were very friendly and clearly knowledgeable about dog coats. We bought a bundle including soap, paw butter and gloves. We haven’t tried the gloves yet but we’re so pleased with the soap that we’ve already bought some more.
It leaves their coats soft and curly. They were easy to groom afterwards without too many tangles.
Reply from On Tha Moor ( The Natural Dog soap Company)
Thank you for the lovely review guys, we loved talking to you that day we met and we are so pleased you love the soaps as much as we do.
We first purchased from On Tha Moor at a market day in Ripon. We had great service and purchased some baltic sprats. Our dog, Clover, LOVES them! We sprinkle a couple on top of her food on an evening.
Re-order done via website. Smooth process, fast delivery and well packaged. Would recommend!
Reply from On Tha Moor ( The Natural Dog soap Company)
Hi Leane
we are so pleased Clover loves her Baltic Sprats and that we have achieved our expected standards for delivery and quality, thank you for being a loyal and supportive customer it means the world to us.
Reply from On Tha Moor ( The Natural Dog soap Company)
Thank you John for the review, so pleased you love the products as much as we love making them.
I recently bought a bar of soap for my dog. I was told all about the ingredients and how to use it. I’ve tried it out on the Labrador at the weekend and he seemed very pleased! Left his coat fragrant and soft. Much easier to rinse than a very foamy shampoo.
Reply from On Tha Moor ( The Natural Dog soap Company)
Thank you for the kind review, so pleased that you like the soap as does your Labrador and that you found it easier to use than liquid soap.
I discovered these products via my Dad who read about it in the Yorkshire Post and got me some soap and balm for my dogs. I have a rescue pup who had suffered a traumatic injury to her mouth. I use the balm daily and it keeps the scar moisturised and healthy. I love that it’s made from natural products and it’s working amazingly well for my lovely (big) puppy ❤️
Reply from On Tha Moor ( The Natural Dog soap Company)
Thank you for the lovely review, we are so pleased that your (big) puppy is doing well and the balm is having a positive impact on her Health & wellbeing, it gives us great joy to receive such positive news. Thank You
Big woofs from Laika & Hazel.
I visited Settle a few weeks ago and this company had a stall on the Tuesday market. Had a lovely chat with the gentleman and purchased some treats and paw balm. My dog loved the training treats and the balm has made his paws nice and soft so I had no hesitation in ordering form the website. Easy to use and the order was delivered promptly. Thank you
Reply from On Tha Moor ( The Natural Dog soap Company)
Lesley, thank you for the lovely review, we are so pleased your Pup loves the Natural Treats and the Paw Balm, we work hard to ensure our customers and their dogs love what we do. Thank you.
Nothing but great things to say about John and On Tha Moor; we love (and more importantly our dog loves) everything that they produce
Reply from On Tha Moor ( The Natural Dog soap Company)
Thank you Alex, we appreciate your review and love the fact you and your Dog love the products.
Reply from On Tha Moor ( The Natural Dog soap Company)
Thank you Julie, we aim to please and love it when our customers receive their products in record time.
Lovely soaps leaves my dog smelling nice and shiny ,loves the treats too ,great company,quick responses to orders and queries
Reply from On Tha Moor ( The Natural Dog soap Company)
Michelle, thank you for the lovely review we are so pleased Dante enjoys his baths with our Natural Soaps and enjoys his Natural Treats afterwards.
My dogs smell fantastic now. And I love the fact that this is all natural and good for their skin and the world. Amazing product.
Reply from On Tha Moor ( The Natural Dog soap Company)
Thank you for the lovely review, we are so pleased your dog smells great and you love the products.
Such an amazing company with natural soap so much better for my dogs skin and each bar is tailored to each of my dogs needs!
Reply from On Tha Moor ( The Natural Dog soap Company)
Thank you Lynne for the amazing review, we love the fact that you like our Natural Soaps and they help with keeping your dogs coat and skin healthy and clean.
Our goal is to bring a Natural revolution to the pet industry, so that more customers and their furry friends can receive the best care for their pets.
Thankyou from all of us here at On Tha Moor.
I have a Lab with skin problems. I saw this product mentioned in my regional paper and am so pleased to have found a product which will help his skin problem when others do not. Thank you so much from me & Jude
Reply from On Tha Moor ( The Natural Dog soap Company)
Helen, we are so pleased you like your new Dog Soap Bar and it will help Jude with her skin issues. We work extremely hard to ensure customers like yourself receive the very best products that are safe for all dogs.
Big Woofs from Liaka & Hazel
Very quick delivery and lovely doggy lavender soap!
Reply from On Tha Moor ( The Natural Dog soap Company)
Thank you for the lovely review, we are so happy your order arrived quickly and you love the Lavender Dog Soap.
I met John at Ripon market and he was AMAZING. He talked me through all his products and exactly what was in them. We've been struggling to find a product that's natural and affordable for our puppies nose and paws and the paw balm is incredible! Can't wait to try out our mint scented soap as well. This will definitely be my go to company in the future! Thanks John and team!
Reply from On Tha Moor ( The Natural Dog soap Company)
Hi Stephanie, it was an absolute pleasure to meet you at Ripon, and to be able to advise you on the right products for your Furry Friend, we are so pleased you like the Paw & Nose Balm and appreciate the kind words in this review.
We work extremely hard to ensure all our customers and their Pups are happy and that our Natural Products are the best they can be for all dogs.
John & Mandy
Great product, lovely people very helpful when asked about what my dog needed
Reply from On Tha Moor ( The Natural Dog soap Company)
Julie, lovely to meet you and to be able to share our knowledge and experience when it came to helping you choose the right product for your furry friend, thank you so much for the kind words.
Wonderful, wonderful product and our wee boy Bruce looks amazing with his fur and smile
Reply from On Tha Moor ( The Natural Dog soap Company)
We are overjoyed that Bruce enjoys his bathtime and that his fur is now shiny and soft, thank you so much for the kind review.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
