Absolute robbery. Ordered a product. Wasn't delivered on time. Called customer services and was told tough luck. You've already paid for it, I dont want to hear that your item hasn't been delivered. E... See more
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See what reviewers are saying
As the Disney store no longer do the name sacks i was gutted but found this online shop, im over the moon with it great quality & i will have a very happy little girl Xmas morning thank you 😁
Wonderful experience - I placed an order for a personalised baby gift and an hour later had an email that it had shipped! I worried the personalisation had been missed so I called up the shop and the... See more
Ordered a blanket but was told that the colour promoted on the site was not actually the colour I ordered so spoke with a man on the phone and he said I can either have a different colour blanket or a... See more
Company details
Written by the company
Adding a personal touch to a niche range of products ideal for newborn baby gifts and young children. Over a decade specialising in high quality embroidery creating the personalised clothing and keepsakes.
Contact info
Castlecourt Shopping Centre, Royal Aveune, BT1 1DD, Belfast, United Kingdom
- 07766 630000
- info@thenameshops.com
- thenameshops.com
As the Disney store no longer do the…
As the Disney store no longer do the name sacks i was gutted but found this online shop, im over the moon with it great quality & i will have a very happy little girl Xmas morning thank you 😁
Absolute robbery
Absolute robbery. Ordered a product. Wasn't delivered on time. Called customer services and was told tough luck. You've already paid for it, I dont want to hear that your item hasn't been delivered. Extremely poor customer service. Not only would I never spend another penny. I would advise anybody to be very wary of being entangled with this 'company'
Awful experience. refund never received
Ordered a blanket but was told that the colour promoted on the site was not actually the colour I ordered so spoke with a man on the phone and he said I can either have a different colour blanket or a refund which I thought was fair so asked for a refund. I then got a email to say I would be refunded and yet no refund was ever paid back into my account. I was told I would receive a refund by email on the 20th of September and it’s not the 4th of October and I’ve had nothing. I emailed the company and I have had no response so i’m guessing I won’t be getting my money back. I hope my £18 has made them very happy as clearly they need it more than I.
Been buying stuff for years from here…
Been buying stuff for years from here and honestly the service is Faultless. The stockings I received are unreal quality, personalised stitching's, top notch. Always love shopping with these guys.
I ordered a personalised outfit
I ordered a personalised outfit, and when I received it was relay nice but way to small, my babys 8 months and i ordered 12months i would say sizing is very small more of a 6-9 months it was. I sent a email if i am able to exchange but no reply atall
She Loves It
Bought a pink tracksuit for my daughter, it’s perfect. From the size to material. Will be ordering again 150%. And great customer service, any problems just email them and they get right back to you. Thank You.
Personalised track suit
Bought a personalised track suit thought the name would be on the front but it’s not it’s on the back and you can’t see it because of the hood very disappointed
Wonderful experience
Wonderful experience - I placed an order for a personalised baby gift and an hour later had an email that it had shipped! I worried the personalisation had been missed so I called up the shop and the owner answered that he'd completed it already! Wonderful service and a great business.
Thank you!
Brilliant
I ordered this on Friday and asked if it could be here by Wednesday as I needed it for today which it has arrived today (wed) brilliant service, the quality is amazing and would definitely order from here again. Thank you so much x
Amazing
Brilliant customer service and amazing quality clothing. I will definitely be ordering again.
Excellent customer service!
Excellent customer service!! Very happy with the product I received. Very good quality.
Love my daughters blanket
Love my daughters blanket! Very soft and keeps her cosy, delivery was quick couldn't be any happier with everything! Thank you x
Perfect and on time as always
Perfect and on time as always. Blanket was beautiful, loved the colour thank you 👍😊
Great product and service.
Ordered the large stockings and they are perfect. Thank you. Recommended highly.
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