The Music Bank Knaresborough Reviews 

384
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Many people highlight the friendly and knowledgeable staff who provide expert guidance, patient instruction, and consistently helpful customer support during every visit. Consumers frequently mention finding excellent products at reasonable prices, alongside remarkably fast shipping and secure packaging for online orders. Some reviewers were not happy with occasional shipping carrier frustrations, missing advertised extras such as spare strings, or unexpected product setup issues that required personal adjustments. Despite these specific drawbacks mentioned by a small group, the vast majority remain thoroughly satisfied with their overall musical purchases and lessons.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that instruments arrive exactly as... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendly, helpful, and... See more

Service

People report positive experiences with service, highlighting prompt and efficient assistance for instrument... See more

Price

Clients share positive opinions on price, noting that items are as cheap as online and never disappointing.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast, efficient, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Music Bank in Knaresborough has been fantastic. They were very accommodating when we booked trial lessons for our 7-year-old daughter, and Matilda felt happy and confident from the start. By the... See more

Rated 5 out of 5 stars

I purchased a hand built acoustic guitar from an up and coming luthier based in Scotland. The guitar needed a pickup system fitting along with various tweaks and overall setup. Paul at TMBK was abso... See more

Rated 5 out of 5 stars

Lovely range of instruments, friendly staff, expert advice...the Music Bank is brilliant. We have bought a guitar, numerous music books and all kinds of accessories from the shop, and plan to keep vis... See more

Rated 5 out of 5 stars

I traded in my Martin guitar and bought a new Faith guitar through the Music Bank recently Throughout Nathan kept me informed and was very helpful for example about the packing and posting process. I... See more


Company details

  1. Musical Instrument Store

Written by the company

The Music Bank in Knaresborough sells a huge range of musical instruments.


Contact info

4.9

Excellent

TrustScore 5 out of 5

384 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(384)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly reception

Very friendly reception, Adam very patient during lesson especially with a left-hander with no music instrument experience at all, I did say it was going to be a challenge but Adam did say he liked a challenge and I enjoy it.

24 June 2024
Rated 5 out of 5 stars

Was really helpful with helping fic my…

Was really helpful with helping fixing my guitar reassured me my guitar was tricky to restring anyway.Gave me a estimated time when my guitar was ready.Really friendly guys as well.Would highly recommended these to anyone who needs help with their guitar

24 January 2024

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